FAQs
What is the job title for this position?
The job title is Associate Collections Representative - Fresher.
What are the primary responsibilities of the Associate Collections Representative?
The primary responsibilities include reviewing outstanding insurance balances, analyzing and trending data, ensuring workflow items are completed on time, analyzing EOBs and denials, and performing other assigned duties.
What is the required educational qualification for this position?
The required qualification is a graduate degree; however, BE/B.Tech graduates are not eligible.
Is knowledge of HIPAA rules and regulations necessary for this role?
Yes, functional knowledge of HIPAA rules and regulations and experience related to privacy laws are required.
What software skills are necessary for the Associate Collections Representative position?
Proficiency in MS Office software, particularly Excel and Outlook, is necessary for this position.
What type of communication skills are expected from the candidates?
Candidates are expected to have proven ability to communicate effectively with all internal and external clients.
Are there any typing skills required for this job?
Yes, candidates must demonstrate efficient and accurate keyboard/typing skills.
What qualities are emphasized for the candidates applying for this role?
Candidates should possess a solid work ethic, high professionalism, critical thinking skills, good judgment, and a commitment to client/patient satisfaction.
What does the company value regarding health equity?
The company is committed to advancing health equity, addressing barriers to good health, and improving health outcomes for historically marginalized groups and those with lower incomes.
Is previous experience in accounts receivable necessary for freshers applying for this role?
While prior experience can be beneficial, the position is open to freshers who meet the educational and skill requirements listed in the job description.