FAQs
What is the primary responsibility of the Associate-Digital Product Management role at American Express?
The primary responsibility of the Associate-Digital Product Management role is to help evolve a world-class web application that supports the Consumer business and fuels business growth, specifically focused on digital product strategy, development, and execution.
What qualifications are necessary to apply for this position?
A Bachelor’s degree in fields such as Engineering, Business, Marketing, Human-Computer Interaction, Economics, Computer Science, Psychology, or relevant job experience is required. Additionally, candidates should demonstrate an interest in the digital space and possess strong analytical and problem-solving skills.
What experience is preferred for candidates applying for this role?
Preferred qualifications include 1-2 years of experience in agile product development, prior experience with customer-facing products or web development, knowledge of analytical applications like Adobe Analytics, and a graduate degree in related fields.
How does Team Amex support career development for its employees?
Team Amex offers career development and training opportunities, allowing employees to learn and grow in their careers while also providing a supportive environment that encourages unique and meaningful career journeys.
What are some of the key responsibilities associated with this position?
Key responsibilities include managing projects from concept through production, advocating for customers through data-driven solutions, leading the Agile product development process, maintaining product backlogs, and understanding how new digital products can serve the business.
What type of work environment can candidates expect?
Candidates can expect a lively, collaborative, diverse, and inclusive team environment that encourages innovation and teamwork in tackling digital challenges.
What benefits are offered to employees in this role?
Benefits include competitive base salaries, bonus incentives, a retirement savings plan with a company match, comprehensive medical and insurance coverage, flexible working models, extensive parental leave, wellness programs, and more.
How does American Express approach diversity and inclusion in hiring?
American Express is an equal opportunity employer, making employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.
Is remote work an option for this position?
Yes, American Express offers a flexible working model that includes hybrid, onsite, or fully virtual arrangements depending on the role and business needs.
What methodologies should candidates be familiar with for this position?
Candidates should be familiar with Agile product development methodologies, including Lean, SAFe, and Kanban, as these are part of the team's operational processes.
What type of analytical skills are important for this role?
Strong analytical skills, problem-solving capabilities, and the ability to translate customer data into actionable insights are essential for improving the customer experience and informing product decisions.