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Associate-Digital Product Management

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American Express

2mo ago

Applications are closed

  • Job
    Full-time
    Junior Level
  • New York

FAQs

What is the primary responsibility of the Associate-Digital Product Management role at American Express?

The primary responsibility of the Associate-Digital Product Management role is to help evolve a world-class web application that supports the Consumer business and fuels business growth, specifically focused on digital product strategy, development, and execution.

What qualifications are necessary to apply for this position?

A Bachelor’s degree in fields such as Engineering, Business, Marketing, Human-Computer Interaction, Economics, Computer Science, Psychology, or relevant job experience is required. Additionally, candidates should demonstrate an interest in the digital space and possess strong analytical and problem-solving skills.

What experience is preferred for candidates applying for this role?

Preferred qualifications include 1-2 years of experience in agile product development, prior experience with customer-facing products or web development, knowledge of analytical applications like Adobe Analytics, and a graduate degree in related fields.

How does Team Amex support career development for its employees?

Team Amex offers career development and training opportunities, allowing employees to learn and grow in their careers while also providing a supportive environment that encourages unique and meaningful career journeys.

What are some of the key responsibilities associated with this position?

Key responsibilities include managing projects from concept through production, advocating for customers through data-driven solutions, leading the Agile product development process, maintaining product backlogs, and understanding how new digital products can serve the business.

What type of work environment can candidates expect?

Candidates can expect a lively, collaborative, diverse, and inclusive team environment that encourages innovation and teamwork in tackling digital challenges.

What benefits are offered to employees in this role?

Benefits include competitive base salaries, bonus incentives, a retirement savings plan with a company match, comprehensive medical and insurance coverage, flexible working models, extensive parental leave, wellness programs, and more.

How does American Express approach diversity and inclusion in hiring?

American Express is an equal opportunity employer, making employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.

Is remote work an option for this position?

Yes, American Express offers a flexible working model that includes hybrid, onsite, or fully virtual arrangements depending on the role and business needs.

What methodologies should candidates be familiar with for this position?

Candidates should be familiar with Agile product development methodologies, including Lean, SAFe, and Kanban, as these are part of the team's operational processes.

What type of analytical skills are important for this role?

Strong analytical skills, problem-solving capabilities, and the ability to translate customer data into actionable insights are essential for improving the customer experience and informing product decisions.

American Express

Finance
Industry
10,001+
Employees
1850
Founded Year

Mission & Purpose

At American Express, we know that with the right backing, people and businesses have the power to progress in incredible ways. Whether we’re supporting our customers’ financial confidence to move ahead, taking commerce to new heights, or encouraging people to explore the world, our colleagues are constantly striving to uphold our powerful backing promise to our customers and each other every day. These beliefs have been our North Star for 170 years as our business transformed – from helping evacuate travelers during World Wars, to ensuring the safety of our customers’ funds during the Great Depression in the U.S., to creating the Shop Small® movement to help small businesses recover from the Financial Crisis, to providing aid to communities impacted by many natural disasters and so much more. For generations, the key to our success has been the determination and resilience of our American Express colleagues. Now, as a globally integrated payments company, we work together to provide customers with access to products, insights and world-class experiences that enrich lives and build business success. Join us and let’s lead the way together.

Culture & Values

  • We Back Our Customers

    Relationships are at the heart of our business. We strive to be essential to our customers by delivering exceptional products, services and experiences every day – and promise to have their backs in everything we do.

  • We Make It Great

    We deliver an unparalleled standard of excellence in everything we do, staying focused on the biggest opportunities to be meaningful to our customers. From our innovative products to our world-class customer service, our customers expect the best—and our teams are proud to deliver it.

  • We Do What’s Right

    Customers choose us because they trust our brand and people. We earn that trust by ensuring everything we do is reliable, consistent, and with the highest level of integrity.

  • We Respect People

    We trust and respect one another for who we are and what we contribute. We are accountable to one another and empower every voice through open, courageous dialogue so others feel heard.

  • We Embrace Diversity

    We see diversity of people and experiences as fuel for the creativity and innovation we need to be and deliver our best.

  • We Stand for Inclusion

    We all have biases. However, we do not tolerate bias that excludes or minimizes anyone – all people belong. We’re committed to ensuring that we have a welcoming and inclusive culture where everyone’s voice matters and where people of all races, ethnicities, genders, gender identities, sexual orientations, ages, religions, disabilities and viewpoints can thrive.

  • We Win As a Team

    We view each other as colleagues—part of the same team, striving to deliver the brand promise to our customers and each other every day. Individual performance is essential and valued, but never at the expense of the team.

  • We Support Our Communities

    We respect our communities and are committed to working together so they can thrive and make a meaningful difference in the world.