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Associate Director, Benefits

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Council on Foreign Relations

2mo ago

  • Job
    Full-time
    Senior Level
  • Customer Relations
    People, HR & Administration
  • Washington

AI generated summary

  • You need 5-7 years of experience, strong communication and problem-solving skills, attention to detail, customer service focus, and proficiency in Microsoft Office and HCM systems.
  • You will support HR in the DC office, manage benefits inquiries, conduct orientations, oversee payroll changes, assist with open enrollment, and facilitate wellness events while ensuring compliance.

Requirements

  • 5-7 years of relevant experience
  • Experience meeting with all levels of employees on a range of issues related to benefits and leave situations
  • Ability to problem solve and make decisions independently, when appropriate
  • Strong customer service and active listening skills
  • Skilled in effective communication and active listening
  • Superb attention to detail
  • Excellent verbal and written communication skills
  • Advanced knowledge of Microsoft office suite
  • Familiarity with HCM systems and reporting

Responsibilities

  • Provide additional HR support in DC office, acting as a liaison to the NY team to triage questions, concerns, and updates; work collaboratively across our benefits functions and the larger HR team
  • Act as the main point of contact for the DC office for meetings with staff about questions and/or planning related to benefits and leave
  • Serve as the initial point of contact for workplace accommodation requests for DC office
  • Conduct benefits orientations for new employees in DC office
  • Manage benefits exit conversations and necessary processes for employees in DC office
  • Assist with annual open enrollment process(es)
  • Process benefit enrollments and compensation changes for payroll
  • Draft communication material related to benefit changes/enhancements
  • Work with benefit providers to resolve issues
  • Assist with updating benefits/leave forms and marketing materials on intranet
  • Work with the HR team in our DC office to ensure compliance with regards to notices and notification requirements
  • Work with the benefits team to streamline processes and implement solutions
  • Serve as a resource for employees and retirees
  • In collaboration with rest of benefits team, plan, lead, and manage health and wellness events and initiatives for DC office
  • Serve as a back-up and support for the NY office across most benefits related functions
  • Perform any other duties or tasks as assigned or required

FAQs

What is the primary responsibility of the Associate Director, Benefits?

The primary responsibility of the Associate Director, Benefits is to manage benefits programs and act as the main point of contact for benefits-related questions and leave administration for the DC office.

How many years of experience are required for this position?

The position requires 5-7 years of relevant experience.

What type of events will the Associate Director help plan in the DC office?

The Associate Director will help plan, lead, and manage health and wellness events and initiatives for the DC office.

What qualifications are necessary for effective communication in this role?

The role requires excellent verbal and written communication skills, along with strong customer service and active listening skills.

Who will the Associate Director collaborate with in the benefits team?

The Associate Director will collaborate with the Deputy Director, Benefits and Compensation, as well as other members of the benefits and HR teams.

What is the annual compensation range for the position?

The full-time annual compensation range for this position is $75,000 – $90,000, depending on experience.

Is this position primarily located in New York or Washington, DC?

This position is primarily located in the Washington, DC office.

What type of benefits does CFR offer to its employees?

CFR offers a comprehensive benefits package that includes an award-winning health and wellness program, an on-site fitness center, generous leave policies, and health insurance programs.

What materials are required for the application process?

Applicants are required to submit a résumé and a cover letter stating their interest in the position.

How does CFR view diversity and inclusion within its organization?

CFR is committed to fostering a diverse community in the foreign policy sector and advancing diversity, equity, and inclusion (DEI) throughout its work and workplace.

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Council on Foreign Relations

The Council on Foreign Relations is an independent, nonpartisan membership organization, think tank, and publisher.

Government
Industry
201-500
Employees
1921
Founded Year

Mission & Purpose

The Council on Foreign Relations (CFR) is an independent, nonpartisan membership organization, think tank, and publisher. CFR's think tank is composed of more than fifty full-time and adjunct fellows who cover the major regions and significant issues shaping today's international agenda. CFR's website, www.cfr.org, is a trusted, nonpartisan source of timely analysis and context on international events and trends. CFR publishes the bimonthly Foreign Affairs magazine, widely-considered to be the most influential magazine for the analysis and debate of foreign policy and economics.