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Associate Director, Design

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  • Job
    Full-time
    Expert Level
  • Design
  • Chicago

Requirements

  • Recipe for Success: Now if this sounds like you!
  • I have relevant experience across design, design-thinking, enterprise design teams, brand and experience design.
  • I have an up-to-date portfolio showcasing your best work.
  • I have proven experience in applying design thinking principles to HR challenges and opportunities.
  • I have led and scaled design teams, particularly during periods of rapid growth and organizational change.
  • I have expertise in HR design, employee experience, or organizational development.
  • I have strong collaboration and partnership skills, with a demonstrable track record of working effectively with technology teams and senior leadership.
  • I have strong analytical and problem-solving abilities, with a keen eye for identifying process improvement opportunities.

Responsibilities

  • Strategic Design Leadership: Lead the concepting & design and oversee the deployment of forward-thinking HR products that align with our company's brand, vision and operational goals.
  • Tone, Voice, Identity – You will play a pivotal role in shaping the narrative of our organization through the lens of design. Your primary responsibility will be to define and refine the voice, tone, identity, and experience framework for the entire employee journey.
  • Collaboration and Partnership: Be a key partner to the Head of HR Technology, Head of People Product, and Head of Global People Operations to ensure seamless integration of HR systems, tools, and processes. Work closely with the HR 5.0 Program Champion to collectively define and drive the adoption of innovative HR solutions across the organization.
  • Employee Experience Design: Envision a first-in-class, end-to-end strategy for improving the employee experience from onboarding to offboarding, ensuring every touchpoint reflects Kraft Heinz's values and enhances the various employee persona journeys.
  • Change Management: Support change management initiatives related to HR design and transformation projects. Ensure effective communication, training, and support mechanisms are in place to facilitate smooth transitions and high levels of employee adoption.
  • Performance Improvement: design thinking to find opportunities for process improvement within HR. Implement metrics to measure the impact of design changes on HR efficiency and employee satisfaction.
  • Talent Development: Champion a culture of continuous learning and development within the diverse and inclusive team of designers.

FAQs

What is the primary responsibility of the Associate Director of Design at Kraft Heinz?

The primary responsibility is to lead the conceptualization, design, and implementation of innovative human-centered HR experiences that drive organizational excellence and enhance employee experience throughout their journey with Kraft Heinz.

What qualifications are required for the Associate Director of Design position?

Candidates should have relevant experience in design, design-thinking, enterprise design teams, brand and experience design, as well as expertise in HR design, employee experience, or organizational development. A strong portfolio showcasing design work is also required.

What does the role involve in terms of collaboration?

The role involves partnering closely with the Head of HR Technology, Head of People Product, and Head of Global People Operations to ensure seamless integration of HR systems, tools, and processes while driving the adoption of innovative HR solutions.

How does this role contribute to change management initiatives?

The Associate Director of Design supports change management initiatives related to HR design and transformation projects by ensuring effective communication, training, and support mechanisms are in place to facilitate smooth transitions and high levels of employee adoption.

What type of team will the Associate Director be leading?

The Associate Director will build and lead a team of designers, including UX, IXD, visual designers, and researchers, to create and implement HR solutions that champion employee experience.

What skills are essential for this role?

Essential skills include strong collaboration and partnership abilities, analytical and problem-solving capabilities, and a proven ability to apply design thinking principles to tackle HR challenges and find opportunities for process improvement.

Where is the job location for the Associate Director of Design position?

The job is located in Chicago at the Aon Center.

What benefits does Kraft Heinz offer to employees?

Kraft Heinz offers an array of holistic wellness benefits and perks, including medical, dental, and vision coverage, 7% 401(k) matching, access to Business Resource Groups (BRGs), and an industry-leading total rewards package that emphasizes a high discretionary bonus. Benefits begin 30 days after hire for hourly employees and immediately upon hire for salaried employees.

How does Kraft Heinz promote diversity and inclusion within the workplace?

Kraft Heinz promotes diversity and inclusion through Business Resource Groups (BRGs) aimed at fostering a sense of belonging for all employees, and by being an Equal Opportunity Employer that prohibits discrimination or harassment of any type.

What is the expected impact of the design changes implemented by this role?

The design changes are expected to drive quantifiable business success and improve HR efficiency and employee satisfaction through metrics measuring their impact.

Is there any information regarding accommodations for applicants?

Yes, applicants who require accommodation to participate in the job application or hiring process should contact NATAI@kraftheinz.com for assistance.

To sustainably grow by delighting more consumers globally.

Retail & Consumer Goods
Industry
10,001+
Employees
2015
Founded Year

Mission & Purpose

The Kraft Heinz Company is one of the largest food and beverage companies in the world, with eight $1 billion+ brands and global sales of approximately $25 billion. We’re a globally trusted producer of high-quality, great-tasting, and nutritious foods for over 150 years. While Kraft Heinz is co-headquartered in Chicago and Pittsburgh, our brands are truly global, with products produced and marketed in over 40 countries. These beloved products include condiments and sauces, cheese and dairy, meals, meats, refreshment beverages, coffee, infant and nutrition products, and numerous other grocery products in a portfolio of more than 200 legacy and emerging brands. We spark joy around mealtime with our iconic brands, including Kraft, Oscar Mayer, Heinz, Philadelphia, Lunchables, Velveeta, Maxwell House, Capri Sun, Ore-Ida, Kool-Aid, Jell-O, Primal Kitchen, and Classico, among others. No matter the brand, we’re united under one vision: To sustainably grow by delighting more consumers globally. Bringing this vision to life is our team of 39,000+ food lovers, creative thinkers, and high performers worldwide. Together, we help provide meals to those in need through our global partnership with Rise Against Hunger. We also stand committed to responsible, sustainable practices that extend to every facet of our business, our consumers, and our communities. Every day, we’re transforming the food industry with bold thinking and unprecedented results. If you share our passion – and are ready to create the future, build a legacy, and lead as a global citizen – there’s only one thing to do: join our table and let’s make life delicious!