FAQs
What is the job title for this position?
The job title is Associate Employee Relations Specialist (Hybrid).
What are the primary responsibilities of the Associate Employee Relations Specialist?
The primary responsibilities include monitoring the Advice and Counsel mailbox, EthicsPoint, and phone line for Employee Relations requests, evaluating requests, triaging them to appropriate staff, responding to Tier 1 level requests, and closing out cases in the tracking systems.
What educational qualifications are required for this role?
An Associate Degree in a related field is required, while a Bachelor’s Degree in Human Resources or a related field is preferred.
How much HR experience is required for this position?
A minimum of 3 to 5 years of HR experience is required, with employee relations experience preferred.
What skills are necessary for success in this role?
Excellent verbal, written, and presentation skills are required, along with proficiency in Microsoft Office Suite. Strong critical thinking skills in reviewing employee relation cases are also preferred.
Is experience with PeopleSoft preferred for this position?
Yes, experience with PeopleSoft is preferred.
What is the work format for this position?
The work format is hybrid, combining both remote and on-site responsibilities.
Does this position involve direct interaction with managers and Site HR?
Yes, the role involves following up with managers and Site HR for pending or needed information and documentation.
Is there an opportunity for salary negotiation?
Yes, the salary may be negotiated based on factors such as location, experience, education, and internal equity.
What is the process for logging and triaging requests?
The process involves utilizing the ACC tracking system to log all requests, evaluate their severity, and assign them to the appropriate Employee Relations staff member.