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Associate - Finance (PTP)

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DHL

Sep 10

  • Job
    Full-time
    Entry, Junior & Mid Level
  • Chennai

AI generated summary

  • You need a bachelor's degree, 0-3 years in BPO/logistics, MS Office skills, effective English communication, ERP exposure, attention to detail, logical reasoning, and customer centricity.
  • You will ensure documentation compliance, meet SLAs and KPIs, deliver quality service, collaborate to improve processes, communicate challenges, and coordinate with relevant stakeholders.

Requirements

  • - Bachelor´s degree. A degree in logistics, industrial engineering, management will be an advantage / Undergraduate degree (Only GSC MNL & BOG)
  • - 0 – 3 years of job experience from BPO or logistics domain - Preferred
  • - Good knowledge in MS office
  • - Effective English communication skills, written and verbal / For BOG & CTU – Spanish & Mandarin language skills.
  • - Exposure to working with Enterprise Resource Platforms (ERPs) -
  • - Detail oriented
  • - Good logical reasoning skills
  • - High level of customer centricity

Responsibilities

  • To understand the requirement of the station’s / country’s documentation and ensure jobs are executed as per standard operating procedures.
  • Ensure department SLAs and all Key Performance Indicators are being met as per the agreed delivery guidelines.
  • Deliver a high level of service quality through timely and accurate completion of services.
  • Collaborate with colleagues within the business to identify solutions, best practices, and opportunities to improve the service to our business partners.
  • Flag any challenges in the operations to the immediate supervisor and business partner in a timely manner.
  • Co-ordinate with the relevant stakeholders for regular communication and flow of information as defined for the respective service.

FAQs

What is the job title for this position?

The job title for this position is Associate – Finance (P2P).

Where is this job located?

This job is located in Chennai.

What is the primary focus of the role?

The primary focus of the role is to deliver exceptional service within the Finance - Procure to Pay (P2P) Service line, supporting DGFF regions and countries globally.

What are some key responsibilities of this role?

Key responsibilities include understanding documentation requirements, ensuring SLAs and KPIs are met, delivering high service quality, collaborating with colleagues, and coordinating with relevant stakeholders.

What qualifications are required for this position?

A Bachelor's degree is required, preferably in logistics, industrial engineering, or management. An undergraduate degree is suitable for specific locations.

How many years of experience is preferred for this role?

The role prefers 0 – 3 years of job experience, particularly from a BPO or logistics domain.

What skills are important for applicants?

Important skills include good knowledge of MS Office, effective English communication skills, detail orientation, logical reasoning skills, and a high level of customer centricity.

Are there opportunities for training and personal development?

Yes, the company offers training that provides knowledge, skills, and abilities to develop in your role as well as resources for future career aspirations and personal development.

What compensation and incentives can employees expect?

Employees can expect competitive compensation along with performance-based incentives.

Is there any flexibility in work arrangements?

Yes, the company offers flexible work arrangements to support work/life balance.

What type of benefits does the company provide?

Benefits include generous paid time off, comprehensive medical insurance coverage, and a recognition and engagement culture.

Transportation
Industry
10,001+
Employees
1969
Founded Year

Mission & Purpose

DHL is the leading global brand in the logistics industry. Our divisions offer an unrivalled portfolio of logistics services ranging from national and international parcel delivery, e-commerce shipping and fulfillment solutions, international express, road, air and ocean transport to industrial supply chain management. With about 395,000 employees in more than 220 countries and territories worldwide, DHL connects people and businesses securely and reliably, enabling global sustainable trade flows. With specialized solutions for growth markets and industries including technology, life sciences and healthcare, engineering, manufacturing & energy, auto-mobility and retail, DHL is decisively positioned as “The logistics company for the world”. DHL is part of Deutsche Post DHL Group.