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Associate Manager PT Under 20 - Vaughan

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TUMI

1mo ago

  • Job
    Full-time
    Mid & Senior Level
  • Toronto

AI generated summary

  • You should have a passion for the brand, strong sales experience, flexibility in scheduling, integrity, time management skills, and the ability to lift 30 lbs and collaborate effectively.
  • You will drive sales, coach associates, ensure excellent client service, manage training, adapt communications, and maintain store standards while meeting personal and store goals.

Requirements

  • Understand the TUMI brand and have true passion for the lifestyle, clients, and product assortment.
  • Value a collaborative environment and have an openness to feedback.
  • The retail team stands, moves around the store, lifts, pushes boxes that weigh 30 pounds, and uses a ladder to complete job duties.
  • Have strong sales and client experience, preferably in the luxury market.
  • Can demonstrate proven success in meeting sales goals and achieving KPI’s.
  • Flexible availability to work nights, weekends, mornings, and holidays as needed.
  • Have a strong sense of integrity and an ability to lead by example.
  • Have strong time management skills.

Responsibilities

  • Meet and exceed individual and store baseline goals for personal sales and KPI metrics inclusive of conversion, DPT, UPT and Client Data Capture.
  • Display a good sense of initiative, able to plan and prioritize, display strategic thinking, and champion change in an effective manner.
  • Take pride in work and strive for excellence.
  • Take responsibility for performance and complete all assigned tasks and meet deadlines.
  • Help teach others training content through consistent roleplay and coaching.
  • Demonstrate an openness to new ideas and concepts while quickly learning and applying to the job.
  • Monitor and assist the Store Manager with the training and development for store associates.
  • Complete quarterly goalsetting for personal development.
  • Clearly articulate strengths, goals and opportunities.
  • Show critical thinking capabilities and is solution oriented.
  • Utilize company tools to create a 360-degree coaching culture.
  • Openness to feedback from supervisors, peers and team.
  • Exercise strong written and verbal skills.
  • Adapt communication skills upwards, laterally and to their team.
  • Demonstrate ethical conduct when completing job duties.
  • Promote the organization’s business goals and adapt flexibly to change.
  • Ability to remain calm and deescalate situations.
  • Collaborate effectively with team.
  • Manage personal timecards to ensure payroll accuracy.
  • Maintain Tumi University Training.
  • Adhere to all company policies and procedures.
  • Ensure the store follows the visual guidelines and directives.
  • Enforce excellent client services through the emphasis of utilizing client books, thank you cards and executing event strategies.
  • Ensure a consistent superior client experience.

FAQs

What is the primary responsibility of the Associate Manager PT Under 20 at Tumi?

The primary responsibility is to create a client experience that reflects the ethos of the Tumi brand while building strong client relationships and driving sales through outstanding service.

What are some key benefits offered to Associates at Tumi?

Associates enjoy work-life balance, training opportunities, employee discounts, and eligibility to participate in a company incentive program.

What type of environment does Tumi promote for its employees?

Tumi promotes an entrepreneurial spirit in a collaborative environment where associates are empowered and recognized for their contributions.

What qualifications are necessary for the Associate Manager position?

Candidates should understand the Tumi brand, have a strong sales and client experience in the luxury market, demonstrate proven success in meeting sales goals, and possess strong time management skills.

Is prior retail experience required for this role?

Yes, having strong sales and client experience, preferably in the luxury market, is required for this position.

What are the working hours for this position?

Flexible availability is required to work nights, weekends, mornings, and holidays as needed.

How does Tumi support employee development?

Tumi supports employee development by providing training and development initiatives, as well as growth opportunities within the company.

What does Tumi value in a workplace culture?

Tumi values innovation, sustainability, diversity and inclusion, and a collaborative work environment where every individual can make an impact.

What is the physical requirement for the role?

The retail team is required to stand, move around the store, lift or push boxes that weigh up to 30 pounds, and use a ladder to complete job duties.

How does Tumi ensure a superior client experience?

Tumi ensures a superior client experience by following visual guidelines, utilizing client books, thank you cards, and executing event strategies effectively.

TUMI

ESSENTIALLY BEAUTIFUL.

Retail & Consumer Goods
Industry
1001-5000
Employees
1975
Founded Year

Mission & Purpose

Since 1975, TUMI has been optimizing world-class business, travel, and lifestyle essentials with elevated, considered product design to uncomplicate, beautify, and seamlessly complement our customers' lives on the move. Designed in America, our brand is sold in over 260 stores from New York and Paris to London and Tokyo, as well as the world's top department and specialty stores and travel retail in more than 75 countries. At TUMI, we are committed to a diverse and vibrant culture, welcoming people from all walks of life. We have people with unique backgrounds, skills and personalities in the workplace, making for a vibrant culture and a talented workforce. We are committed to sourcing responsibly and minimizing our products' environmental impacts. We take targeted action where we can make a meaningful impact on the environment, building durable and repairable products that are made to last, while increasing our use of recycled, sustainable, and innovative materials. We believe in leaving the world better than we found it, and our efforts in Diversity and Inclusion, Sustainability and Philanthropy are some of the steps we're taking to get us there.