Large

Since 1975, TUMI has been optimizing world-class business, travel, and lifestyle essentials with elevated, considered product design to uncomplicate, beautify, and seamlessly complement our customers' lives on the move. Designed in America, our brand is sold in over 260 stores from New York and Paris to London and Tokyo, as well as the world's top department and specialty stores and travel retail in more than 75 countries. 
 
At TUMI, we are committed to a diverse and vibrant culture, welcoming people from all walks of life.  We have people with unique backgrounds, skills and personalities in the workplace, making for a vibrant culture and a talented workforce.
 
We are committed to sourcing responsibly and minimizing our products' environmental impacts. We take targeted action where we can make a meaningful impact on the environment, building durable and repairable products that are made to last, while increasing our use of recycled, sustainable, and innovative materials. We believe in leaving the world better than we found it, and our efforts in Diversity and Inclusion, Sustainability and Philanthropy are some of the steps we're taking to get us there.

Retail & Consumer Goods

TUMI

You should have a passion for the brand, strong sales experience, flexibility in scheduling, integrity, time management skills, and the ability to lift 30 lbs and collaborate effectively.

You will drive sales, coach associates, ensure excellent client service, manage training, adapt communications, and maintain store standards while meeting personal and store goals.

Toronto

<div>
 <div>
  <b>Associate Benefits:<br> </b>
 </div>
 <div></div>
 <br> 
 <ul>
  <li>Work-life balance </li>
 </ul>
 <ul>
  <li>Training </li>
 </ul>
 <ul>
  <li>Employee Discount </li>
 </ul>
 <ul>
  <li>This position may be eligible to participate in a company incentive program<br> </li>
 </ul>
 <div></div>
 <br> 
 <div>
  <b>Your role at Tumi:<br> </b>
 </div>
 <div></div>
 <br> 
 <div>
  As part of our Retail team, the Associate Manager is responsible for creating a client experience that accurately reflects the ethos of our brand while building and maintaining strong client relationships and driving sales through outstanding service.
  <br> 
 </div>
 <div></div>
 <br> 
 <div>
  The ideal candidate is committed to client service, demonstrating a strong understanding of, if not passion for, the luxury, travel, fashion, and lifestyle markets.
  <br> 
 </div>
 <div></div>
 <br> 
 <div>
  The TUMI retail environment encourages an entrepreneurial spirit, offering growth opportunities over time as we work together to increase sales, KPI’s, build client awareness, provide world-class service, and grow the brand.
  <br> 
 </div>
 <div></div>
 <br> 
 <div>
  <b>Key Responsibilities: </b>
 </div>
 <div>
  <b>Performance to Goals:<br> </b>
 </div>
 <div></div>
 <br> 
 <ul>
  <li>Meet and exceed individual and store baseline goals for personal sales and KPI metrics inclusive of conversion, DPT, UPT and Client Data Capture.<br> </li>
 </ul>
 <div></div>
 <br> 
 <div>
  <b>Leadership and Initiative:<br> </b>
 </div>
 <div></div>
 <br> 
 <ul>
  <li>Display a good sense of initiative, able to plan and prioritize, display strategic thinking, and champion change in an effective manner. </li>
 </ul>
 <ul>
  <li>Take pride in work and strive for excellence. </li>
 </ul>
 <ul>
  <li>Take responsibility for performance and complete all assigned tasks and meet deadlines.<br> </li>
 </ul>
 <div></div>
 <br> 
 <div>
  <b>People Development:<br> </b>
 </div>
 <div></div>
 <br> 
 <ul>
  <li>Training and Developing: Help teach others training content through consistent roleplay and coaching. Demonstrate an openness to new ideas and concepts while quickly learning and applying to the job. Monitor and assist the Store Manager with the training and development for store associates. Complete quarterly goalsetting for personal development. </li>
 </ul>
 <ul>
  <li>Coaching and Feedback: Clearly articulate strengths, goals and opportunities. Show critical thinking capabilities and is solution oriented. Utilize company tools to create a 360-degree coaching culture. Openness to feedback from supervisors, peers and team.<br> </li>
 </ul>
 <div></div>
 <br> 
 <div>
  <b>Communication and Relationship Building:<br> </b>
 </div>
 <div></div>
 <br> 
 <ul>
  <li>Exercise strong written and verbal skills. </li>
 </ul>
 <ul>
  <li>Adapt communication skills upwards, laterally and to their team. </li>
 </ul>
 <ul>
  <li>Demonstrate ethical conduct when completing job duties. </li>
 </ul>
 <ul>
  <li>Promote the organization’s business goals and adapt flexibly to change. </li>
 </ul>
 <ul>
  <li>Ability to remain calm and deescalate situations. </li>
 </ul>
 <ul>
  <li>Collaborate effectively with team.<br> </li>
 </ul>
 <div></div>
 <br> 
 <div>
  <b>Compliance:<br> </b>
 </div>
 <div></div>
 <br> 
 <ul>
  <li>Manage personal timecards to ensure payroll accuracy. </li>
 </ul>
 <ul>
  <li>Maintain Tumi University Training. </li>
 </ul>
 <ul>
  <li>Adhere to all company policies and procedures.<br> </li>
 </ul>
 <div></div>
 <br> 
 <div>
  <b>Visual Merchandising/Client Experience:<br> </b>
 </div>
 <div></div>
 <br> 
 <ul>
  <li>Ensure the store follows the visual guidelines and directives. </li>
 </ul>
 <ul>
  <li>Enforce excellent client services through the emphasis of utilizing client books, thank you cards and executing event strategies. </li>
 </ul>
 <ul>
  <li>Ensure a consistent superior client experience.</li>
 </ul>
</div>
<div></div> 
<br>
<div>
 <p><b>Who we are: </b></p>
 <p></p>
 <p>Since 1975, TUMI has been creating world-class business, travel and performance luxury essentials, designed to upgrade, uncomplicate, and beautify all aspects of life on the move. Blending flawless functionality with a spirit of ingenuity, we’re committed to empowering journeys as a lifelong partner to movers and makers in pursuit of their passions. The brand is sold globally in over 75 countries with approximately 2,000 points of sale.</p>
</div> 
<br>
<div>
 <b>Why you'll love working here: </b>
 <div>
  <div>
   At TUMI, you’ll find a dynamic working environment, joining a community where each team member is empowered with an entrepreneurial spirit. Associates are respected as a vital part of the organization and recognized for their contributions. We believe in a workplace that gives every individual the opportunity to make an impact, and our ongoing commitment is to provide all the tools you need to succeed— guidance towards individual career growth, professional training and development initiatives, and a motivating, exciting environment— along with competitive salaries and comprehensive benefits programs. 
  </div>
  <div>
   <b>What we value: </b>
  </div>
  <div>
   <ul>
    <li>INNOVATIVE BY NATURE. SUSTAINABLE BY CHOICE. TUMI protects the things that matter most, the things you own and the planet you travel to see. Our planet is an astonishing place and we believe it’s our responsibility to preserve it for travelers of the future. By putting excellence and quality first, we ensure that every TUMI product has lifelong purpose, supported by our rigorous testing standards, exploration of recycled materials, and global repair network. </li>
    <li>PARTNERS WE BELIEVE IN. Staying true to our values by helping take care of the most vulnerable among us aligns with our mission and is a core element of what we do. We focus on three main areas: promoting wellbeing; empowering vulnerable communities; and protecting the earth’s beautiful places. Each year we extend our philanthropic efforts to partners that help better the world. From supporting St. Jude Children’s Research Hospital fight to cure childhood cancer to Waves for Water who provides clean water to communities in need, we proudly stand by the profound changes they enact. </li>
    <li>DIVERSITY &amp; INCLUSION. As an organization, we are committed to a diverse and vibrant culture, welcoming people from all walks of life. Our long-standing commitment to diversity and inclusion empowers each of us to bring our authentic selves and unique differences to work every day. </li>
   </ul>
   <div>
    The actual rate of pay offered depends on various factors, including qualifications for the position and relevant experience; as well as other legitimate, non-discriminatory business factors specific to the position or location. 
   </div>
  </div>
  <div>
   Tumi is an equal opportunity employer and is committed to promoting and maintaining a work environment in which all applicants, associates, customers, and other individuals are treated with dignity and respect free from unlawful harassment, discrimination, or retaliation.
  </div>
 </div>
</div>
<div></div> 
<br>
<div></div> 
<br>
<div>
 <div>
  <b>Qualifications: </b>
 </div>
 <div></div>
 <ul>
  <li>Understand the TUMI brand and have true passion for the lifestyle, clients, and product assortment. </li>
 </ul>
 <ul>
  <li>Value a collaborative environment and have an openness to feedback. </li>
 </ul>
 <ul>
  <li>The retail team stands, moves around the store, lifts, pushes boxes that weigh 30 pounds, and uses a ladder to complete job duties. </li>
 </ul>
 <ul>
  <li>Have strong sales and client experience, preferably in the luxury market. </li>
 </ul>
 <ul>
  <li>Can demonstrate proven success in meeting sales goals and achieving KPI’s. </li>
 </ul>
 <ul>
  <li>Flexible availability to work nights, weekends, mornings, and holidays as needed. </li>
 </ul>
 <ul>
  <li>Have a strong sense of integrity and an ability to lead by example. </li>
 </ul>
 <ul>
  <li>Have strong time management skills.</li>
 </ul>
</div>
<div></div>
<br>
<div></div>


 
  Associate Benefits: 
 
 
  
 
  Work-life balance 
 
 
  Training 
 
 
  Employee Discount 
 
 
  This position may be eligible to participate in a company incentive program 
 
 
  
 
  Your role at Tumi: 
 
 
  
 
  As part of our Retail team, the Associate Manager is responsible for creating a client experience that accurately reflects the ethos of our brand while building and maintaining strong client relationships and driving sales through outstanding service.
   
 
 
  
 
  The ideal candidate is committed to client service, demonstrating a strong understanding of, if not passion for, the luxury, travel, fashion, and lifestyle markets.
   
 
 
  
 
  The TUMI retail environment encourages an entrepreneurial spirit, offering growth opportunities over time as we work together to increase sales, KPI’s, build client awareness, provide world-class service, and grow the brand.
   
 
 
  
 
  Key Responsibilities: 
 
 
  Performance to Goals: 
 
 
  
 
  Meet and exceed individual and store baseline goals for personal sales and KPI metrics inclusive of conversion, DPT, UPT and Client Data Capture. 
 
 
  
 
  Leadership and Initiative: 
 
 
  
 
  Display a good sense of initiative, able to plan and prioritize, display strategic thinking, and champion change in an effective manner. 
 
 
  Take pride in work and strive for excellence. 
 
 
  Take responsibility for performance and complete all assigned tasks and meet deadlines. 
 
 
  
 
  People Development: 
 
 
  
 
  Training and Developing: Help teach others training content through consistent roleplay and coaching. Demonstrate an openness to new ideas and concepts while quickly learning and applying to the job. Monitor and assist the Store Manager with the training and development for store associates. Complete quarterly goalsetting for personal development. 
 
 
  Coaching and Feedback: Clearly articulate strengths, goals and opportunities. Show critical thinking capabilities and is solution oriented. Utilize company tools to create a 360-degree coaching culture. Openness to feedback from supervisors, peers and team. 
 
 
  
 
  Communication and Relationship Building: 
 
 
  
 
  Exercise strong written and verbal skills. 
 
 
  Adapt communication skills upwards, laterally and to their team. 
 
 
  Demonstrate ethical conduct when completing job duties. 
 
 
  Promote the organization’s business goals and adapt flexibly to change. 
 
 
  Ability to remain calm and deescalate situations. 
 
 
  Collaborate effectively with team. 
 
 
  
 
  Compliance: 
 
 
  
 
  Manage personal timecards to ensure payroll accuracy. 
 
 
  Maintain Tumi University Training. 
 
 
  Adhere to all company policies and procedures. 
 
 
  
 
  Visual Merchandising/Client Experience: 
 
 
  
 
  Ensure the store follows the visual guidelines and directives. 
 
 
  Enforce excellent client services through the emphasis of utilizing client books, thank you cards and executing event strategies. 
 
 
  Ensure a consistent superior client experience.
 

 


 Who we are: 
 
 Since 1975, TUMI has been creating world-class business, travel and performance luxury essentials, designed to upgrade, uncomplicate, and beautify all aspects of life on the move. Blending flawless functionality with a spirit of ingenuity, we’re committed to empowering journeys as a lifelong partner to movers and makers in pursuit of their passions. The brand is sold globally in over 75 countries with approximately 2,000 points of sale.
 


 Why you'll love working here: 
 
  
   At TUMI, you’ll find a dynamic working environment, joining a community where each team member is empowered with an entrepreneurial spirit. Associates are respected as a vital part of the organization and recognized for their contributions. We believe in a workplace that gives every individual the opportunity to make an impact, and our ongoing commitment is to provide all the tools you need to succeed— guidance towards individual career growth, professional training and development initiatives, and a motivating, exciting environment— along with competitive salaries and comprehensive benefits programs. 
  
  
   What we value: 
  
  
   
    INNOVATIVE BY NATURE. SUSTAINABLE BY CHOICE. TUMI protects the things that matter most, the things you own and the planet you travel to see. Our planet is an astonishing place and we believe it’s our responsibility to preserve it for travelers of the future. By putting excellence and quality first, we ensure that every TUMI product has lifelong purpose, supported by our rigorous testing standards, exploration of recycled materials, and global repair network. 
    PARTNERS WE BELIEVE IN. Staying true to our values by helping take care of the most vulnerable among us aligns with our mission and is a core element of what we do. We focus on three main areas: promoting wellbeing; empowering vulnerable communities; and protecting the earth’s beautiful places. Each year we extend our philanthropic efforts to partners that help better the world. From supporting St. Jude Children’s Research Hospital fight to cure childhood cancer to Waves for Water who provides clean water to communities in need, we proudly stand by the profound changes they enact. 
    DIVERSITY & INCLUSION. As an organization, we are committed to a diverse and vibrant culture, welcoming people from all walks of life. Our long-standing commitment to diversity and inclusion empowers each of us to bring our authentic selves and unique differences to work every day. 
   
   
    The actual rate of pay offered depends on various factors, including qualifications for the position and relevant experience; as well as other legitimate, non-discriminatory business factors specific to the position or location. 
   
  
  
   Tumi is an equal opportunity employer and is committed to promoting and maintaining a work environment in which all applicants, associates, customers, and other individuals are treated with dignity and respect free from unlawful harassment, discrimination, or retaliation.
  
 

 

 


 
  Qualifications: 
 
 
 
  Understand the TUMI brand and have true passion for the lifestyle, clients, and product assortment. 
 
 
  Value a collaborative environment and have an openness to feedback. 
 
 
  The retail team stands, moves around the store, lifts, pushes boxes that weigh 30 pounds, and uses a ladder to complete job duties. 
 
 
  Have strong sales and client experience, preferably in the luxury market. 
 
 
  Can demonstrate proven success in meeting sales goals and achieving KPI’s. 
 
 
  Flexible availability to work nights, weekends, mornings, and holidays as needed. 
 
 
  Have a strong sense of integrity and an ability to lead by example. 
 
 
  Have strong time management skills.
 





Associate Manager PT Under 20 - Vaughan - TUMI

Associate Manager PT Under 20 - Vaughan

You must be passionate about the brand, collaborative, physically capable, have luxury sales experience, meet KPIs, be flexible with hours, lead with integrity, and manage time effectively.

You will drive sales, train associates, provide feedback, manage timecards, ensure compliance, maintain visual standards, and deliver exceptional client experiences.

Hospitality & Retail

<p><strong>Associate Benefits:</strong></p><ul><li>Work-life balance</li><li>Training</li><li>Paid time off</li><li>Employee Discount</li><li>Employee Assistance Program (EFAP)</li><li>Comprehensive benefits package including medical, dental, life and AD&amp;D, long-term disability coverage and dependent life coverage.</li><li>This position may be eligible to participate in a company incentive program.</li></ul><p><strong>Your role at Tumi:</strong></p><p>As part of our Retail team, the Associate Manager is responsible for creating a client experience that accurately reflects the ethos of our brand while building and maintaining strong client relationships and driving sales through outstanding service. </p><p>The ideal candidate is committed to client service, demonstrating a strong understanding of, if not passion for, the luxury, travel, fashion, and lifestyle markets. </p><p>The TUMI retail environment encourages an entrepreneurial spirit, offering growth opportunities over time as we work together to increase sales, KPI’s, build client awareness, provide world-class service, and grow the brand. </p><p><strong>Key Responsibilities: </strong></p><p><strong>Performance to Goals:</strong></p><ul><li><strong> </strong>Meet and exceed individual and store baseline goals for personal sales and KPI metrics inclusive of conversion, DPT, UPT and Client Data Capture.</li></ul><p><strong>Leadership and Initiative:</strong></p><ul><li>Display a good sense of initiative, able to plan and prioritize, display strategic thinking, and champion change in an effective manner.</li><li>Take pride in work and strive for excellence.</li><li>Take responsibility for performance and complete all assigned tasks and meet deadlines.</li></ul><p><strong>People Development:</strong></p><ul><li>Training and Developing: Help teach others training content through consistent roleplay and coaching. Demonstrate an openness to new ideas and concepts while quickly learning and applying to the job. Monitor and assist the Store Manager with the training and development for store associates. Complete quarterly goalsetting for personal development.</li><li>Coaching and Feedback: Clearly articulate strengths, goals and opportunities. Show critical thinking capabilities and is solution oriented. Utilize company tools to create a 360-degree coaching culture. Openness to feedback from supervisors, peers and team.</li></ul><p><strong>Communication and Relationship Building:</strong></p><ul><li>Exercise strong written and verbal skills.</li><li>Adapt communication skills upwards, laterally and to their team.</li><li>Demonstrate ethical conduct when completing job duties.</li><li>Promote the organization’s business goals and adapt flexibly to change.</li><li>Ability to remain calm and deescalate situations.</li><li>Collaborate effectively with team.</li></ul><p><strong>Compliance:</strong></p><ul><li>Manage personal timecards to ensure payroll accuracy.</li><li>Maintain Tumi University Training.</li><li>Adhere to all company policies and procedures.</li></ul><p><strong>Visual Merchandising/Client Experience:</strong></p><ul><li>Ensure the store follows the visual guidelines and directives.</li><li>Enforce excellent client services through the emphasis of utilizing client books, thank you cards and executing event strategies.</li><li>Ensure a consistent superior client experience.</li></ul>

Associate Benefits:Work-life balanceTrainingPaid time offEmployee DiscountEmployee Assistance Program (EFAP)Comprehensive benefits package including medical, dental, life and AD&D, long-term disability coverage and dependent life coverage.This position may be eligible to participate in a company incentive program.Your role at Tumi:As part of our Retail team, the Associate Manager is responsible for creating a client experience that accurately reflects the ethos of our brand while building and maintaining strong client relationships and driving sales through outstanding service. The ideal candidate is committed to client service, demonstrating a strong understanding of, if not passion for, the luxury, travel, fashion, and lifestyle markets. The TUMI retail environment encourages an entrepreneurial spirit, offering growth opportunities over time as we work together to increase sales, KPI’s, build client awareness, provide world-class service, and grow the brand. Key Responsibilities: Performance to Goals: Meet and exceed individual and store baseline goals for personal sales and KPI metrics inclusive of conversion, DPT, UPT and Client Data Capture.Leadership and Initiative:Display a good sense of initiative, able to plan and prioritize, display strategic thinking, and champion change in an effective manner.Take pride in work and strive for excellence.Take responsibility for performance and complete all assigned tasks and meet deadlines.People Development:Training and Developing: Help teach others training content through consistent roleplay and coaching. Demonstrate an openness to new ideas and concepts while quickly learning and applying to the job. Monitor and assist the Store Manager with the training and development for store associates. Complete quarterly goalsetting for personal development.Coaching and Feedback: Clearly articulate strengths, goals and opportunities. Show critical thinking capabilities and is solution oriented. Utilize company tools to create a 360-degree coaching culture. Openness to feedback from supervisors, peers and team.Communication and Relationship Building:Exercise strong written and verbal skills.Adapt communication skills upwards, laterally and to their team.Demonstrate ethical conduct when completing job duties.Promote the organization’s business goals and adapt flexibly to change.Ability to remain calm and deescalate situations.Collaborate effectively with team.Compliance:Manage personal timecards to ensure payroll accuracy.Maintain Tumi University Training.Adhere to all company policies and procedures.Visual Merchandising/Client Experience:Ensure the store follows the visual guidelines and directives.Enforce excellent client services through the emphasis of utilizing client books, thank you cards and executing event strategies.Ensure a consistent superior client experience.

Associate Manager PT 20-29 hours/ Toronto Premium Outlets - TUMI

Associate Manager PT 20-29 hours/ Toronto Premium Outlets

You must understand the TUMI brand, value collaboration, have strong sales experience, be physically capable, work flexible hours, lead with integrity, and manage time effectively.

You will lead by example, exceed sales goals, develop team members, communicate effectively, ensure compliance, and maintain a superior client experience through visual merchandising and excellent service at TUMI Lenox.

Atlanta

<p><strong>ABOUT US</strong></p><p><strong>Who we are:&nbsp;</strong></p><ul><li>Since 1975, TUMI has been creating world-class business, travel and performance luxury essentials, designed to upgrade, uncomplicate, and beautify all aspects of life on the move. Blending flawless functionality with a spirit of ingenuity, we’re committed to empowering journeys as a lifelong partner to movers and makers in pursuit of their passions. The brand is sold globally in over 75 countries with approximately 2,000 points of sale.</li></ul><p><strong>Associate Benefits:&nbsp;</strong>&nbsp;</p><ul><li>Career pathing</li><li>Work-life balance</li><li>Training</li><li>Paid time off</li><li>Pet Insurance</li><li>Tuition Reimbursement</li><li>Employee Discount</li><li>Employee Assistance Program (EAP)</li><li>Comprehensive benefits package including medical and dental insurance with partial employer contributions, vision insurance, company-paid basic life insurance, Accidental Death &amp; Disability Insurance, Supplemental Life insurance, 401(k) with a company match, and commuter benefits.&nbsp;</li><li>Retail Store Associates may be eligible to participate in the quarterly sales bonus program.&nbsp;Store bonus payout eligibility is determined by performance to the quarterly sales plan which may be prorated depending on various factors.</li></ul><p><strong>Your role at Tumi:&nbsp;&nbsp;</strong>&nbsp;</p><ul><li>As part of our Retail team, the Associate Manager is responsible for creating a client experience that accurately reflects the ethos of our brand while building and maintaining strong client relationships and driving sales through outstanding service.&nbsp;</li><li>The ideal candidate is committed to client service, demonstrating a strong understanding of, if not passion for, the luxury, travel, fashion, and lifestyle markets.&nbsp;</li><li>The TUMI retail environment encourages an entrepreneurial spirit, offering growth opportunities over time as we work together to increase sales, KPI’s, build client awareness, provide world-class service, and grow the brand.</li></ul><p><strong>Key Responsibilities:</strong></p><p><strong>Performance to Goals:</strong></p><ul><li>Meet and exceed individual and store baseline goals for personal sales and KPI metrics inclusive of conversion, DPT, UPT and Client Data Capture.</li></ul><p><strong>Leadership and Initiative:</strong></p><ul><li>Display a good sense of initiative, able to plan and prioritize, display strategic thinking, and champion change in an effective manner.&nbsp;</li><li>Take pride in work and strive for excellence.</li><li>Take responsibility for performance and complete all assigned tasks and meet deadlines.</li></ul><p><strong>People Development:</strong></p><ul><li>Training and Developing: Help teach others training content through consistent roleplay and coaching. Demonstrate an openness to new ideas and concepts while quickly learning and applying to the job. Monitor and assist the Store Manager with the training and development for store associates. Complete quarterly goalsetting for personal development.</li><li>Coaching and Feedback: Clearly articulate strengths, goals and opportunities. Show critical thinking capabilities and is solution oriented. Utilize company tools to create a 360-degree coaching culture. Openness to feedback from supervisors, peers and team.</li></ul><p><strong>Communication and Relationship Building:</strong></p><ul><li>Exercise strong written and verbal skills.&nbsp;</li><li>Adapt communication skills upwards, laterally and to their team.&nbsp;</li><li>Demonstrate ethical conduct when completing job duties.&nbsp;</li><li>Promote the organization’s business goals and adapt flexibly to change.&nbsp;</li><li>Ability to remain calm and deescalate situations.&nbsp;</li><li>Collaborate effectively with team.</li></ul><p><strong>Compliance:</strong></p><ul><li>Manage personal timecards to ensure payroll accuracy.&nbsp;</li><li>Maintain Tumi University Training.&nbsp;</li><li>Adhere to all company policies and procedures.</li></ul><p><strong>Visual Merchandising/Client Experience:</strong></p><ul><li>Ensure the store follows the visual guidelines and directives.&nbsp;</li><li>Enforce excellent client services through the emphasis of utilizing client books, thank you cards and executing event strategies.&nbsp;</li><li>Ensure a consistent superior client experience.</li></ul><p><strong>Qualifications:</strong></p><ul><li>Understand the TUMI brand and have true passion for the lifestyle, clients, and product assortment.</li><li>Value a collaborative environment and have an openness to feedback.</li><li>The retail team stands, moves around the store, lifts, pushes boxes that weigh 30 pounds, and uses a ladder to complete job duties.&nbsp;</li><li>Have strong sales and client experience, preferably in the luxury market.</li><li>Can demonstrate proven success in meeting sales goals and achieving KPI’s.</li><li>Flexible availability to work nights, weekends, mornings, and holidays as needed.</li><li>Have a strong sense of integrity and an ability to lead by example.</li><li>Have strong time management skills.</li></ul><p><strong>ABOUT THE TEAM</strong></p><p><strong>Why you'll love working here:</strong></p><ul><li>At TUMI, you’ll find a dynamic working environment, joining a community where each team member is empowered with an entrepreneurial spirit. Associates are respected as a vital part of the organization and recognized for their contributions. We believe in a workplace that gives every individual the opportunity to make an impact, and our ongoing commitment is to provide all the tools you need to succeed— guidance towards individual career growth, professional training and development initiatives, and a motivating, exciting environment— along with competitive salaries and comprehensive benefits programs.</li></ul><p><strong>What we value:&nbsp;</strong></p><ul><li>INNOVATIVE BY NATURE. SUSTAINABLE BY CHOICE.&nbsp;TUMI protects the things that matter most, the things you own and the planet you travel to see. Our planet is an astonishing place and we believe it’s our responsibility to preserve it for travelers of the future. By putting excellence and quality first, we ensure that every TUMI product has lifelong purpose, supported by our rigorous testing standards, exploration of recycled materials, and global repair network.</li><li>PARTNERS WE BELIEVE IN.&nbsp;Staying true to our values by helping take care of the most vulnerable among us aligns with our mission and is a core element of what we do. We focus on three main areas: promoting wellbeing; empowering vulnerable communities; and protecting the earth’s beautiful places. Each year we extend our philanthropic efforts to partners that help better the world. From supporting St. Jude Children’s Research Hospital fight to cure childhood cancer to Waves for Water who provides clean water to communities in need, we proudly stand by the profound changes they enact.</li><li>DIVERSITY &amp; INCLUSION.&nbsp;As an organization, we are committed to a diverse and vibrant culture, welcoming people from all walks of life. Our long-standing commitment to diversity and inclusion empowers each of us to bring our authentic selves and unique differences to work every day.</li></ul><p>The actual rate of pay offered depends on various factors, including qualifications for the position and relevant experience; as well as other legitimate, non-discriminatory business factors specific to the position or location.</p><p>Tumi is an equal opportunity employer and is committed to promoting and maintaining a work environment in which all applicants, associates, customers, and other individuals are treated with dignity and respect free from unlawful harassment, discrimination, or retaliation.</p>

ABOUT USWho we are: Since 1975, TUMI has been creating world-class business, travel and performance luxury essentials, designed to upgrade, uncomplicate, and beautify all aspects of life on the move. Blending flawless functionality with a spirit of ingenuity, we’re committed to empowering journeys as a lifelong partner to movers and makers in pursuit of their passions. The brand is sold globally in over 75 countries with approximately 2,000 points of sale.Associate Benefits:  Career pathingWork-life balanceTrainingPaid time offPet InsuranceTuition ReimbursementEmployee DiscountEmployee Assistance Program (EAP)Comprehensive benefits package including medical and dental insurance with partial employer contributions, vision insurance, company-paid basic life insurance, Accidental Death & Disability Insurance, Supplemental Life insurance, 401(k) with a company match, and commuter benefits. Retail Store Associates may be eligible to participate in the quarterly sales bonus program. Store bonus payout eligibility is determined by performance to the quarterly sales plan which may be prorated depending on various factors.Your role at Tumi:   As part of our Retail team, the Associate Manager is responsible for creating a client experience that accurately reflects the ethos of our brand while building and maintaining strong client relationships and driving sales through outstanding service. The ideal candidate is committed to client service, demonstrating a strong understanding of, if not passion for, the luxury, travel, fashion, and lifestyle markets. The TUMI retail environment encourages an entrepreneurial spirit, offering growth opportunities over time as we work together to increase sales, KPI’s, build client awareness, provide world-class service, and grow the brand.Key Responsibilities:Performance to Goals:Meet and exceed individual and store baseline goals for personal sales and KPI metrics inclusive of conversion, DPT, UPT and Client Data Capture.Leadership and Initiative:Display a good sense of initiative, able to plan and prioritize, display strategic thinking, and champion change in an effective manner. Take pride in work and strive for excellence.Take responsibility for performance and complete all assigned tasks and meet deadlines.People Development:Training and Developing: Help teach others training content through consistent roleplay and coaching. Demonstrate an openness to new ideas and concepts while quickly learning and applying to the job. Monitor and assist the Store Manager with the training and development for store associates. Complete quarterly goalsetting for personal development.Coaching and Feedback: Clearly articulate strengths, goals and opportunities. Show critical thinking capabilities and is solution oriented. Utilize company tools to create a 360-degree coaching culture. Openness to feedback from supervisors, peers and team.Communication and Relationship Building:Exercise strong written and verbal skills. Adapt communication skills upwards, laterally and to their team. Demonstrate ethical conduct when completing job duties. Promote the organization’s business goals and adapt flexibly to change. Ability to remain calm and deescalate situations. Collaborate effectively with team.Compliance:Manage personal timecards to ensure payroll accuracy. Maintain Tumi University Training. Adhere to all company policies and procedures.Visual Merchandising/Client Experience:Ensure the store follows the visual guidelines and directives. Enforce excellent client services through the emphasis of utilizing client books, thank you cards and executing event strategies. Ensure a consistent superior client experience.Qualifications:Understand the TUMI brand and have true passion for the lifestyle, clients, and product assortment.Value a collaborative environment and have an openness to feedback.The retail team stands, moves around the store, lifts, pushes boxes that weigh 30 pounds, and uses a ladder to complete job duties. Have strong sales and client experience, preferably in the luxury market.Can demonstrate proven success in meeting sales goals and achieving KPI’s.Flexible availability to work nights, weekends, mornings, and holidays as needed.Have a strong sense of integrity and an ability to lead by example.Have strong time management skills.ABOUT THE TEAMWhy you'll love working here:At TUMI, you’ll find a dynamic working environment, joining a community where each team member is empowered with an entrepreneurial spirit. Associates are respected as a vital part of the organization and recognized for their contributions. We believe in a workplace that gives every individual the opportunity to make an impact, and our ongoing commitment is to provide all the tools you need to succeed— guidance towards individual career growth, professional training and development initiatives, and a motivating, exciting environment— along with competitive salaries and comprehensive benefits programs.What we value: INNOVATIVE BY NATURE. SUSTAINABLE BY CHOICE. TUMI protects the things that matter most, the things you own and the planet you travel to see. Our planet is an astonishing place and we believe it’s our responsibility to preserve it for travelers of the future. By putting excellence and quality first, we ensure that every TUMI product has lifelong purpose, supported by our rigorous testing standards, exploration of recycled materials, and global repair network.PARTNERS WE BELIEVE IN. Staying true to our values by helping take care of the most vulnerable among us aligns with our mission and is a core element of what we do. We focus on three main areas: promoting wellbeing; empowering vulnerable communities; and protecting the earth’s beautiful places. Each year we extend our philanthropic efforts to partners that help better the world. From supporting St. Jude Children’s Research Hospital fight to cure childhood cancer to Waves for Water who provides clean water to communities in need, we proudly stand by the profound changes they enact.DIVERSITY & INCLUSION. As an organization, we are committed to a diverse and vibrant culture, welcoming people from all walks of life. Our long-standing commitment to diversity and inclusion empowers each of us to bring our authentic selves and unique differences to work every day.The actual rate of pay offered depends on various factors, including qualifications for the position and relevant experience; as well as other legitimate, non-discriminatory business factors specific to the position or location.Tumi is an equal opportunity employer and is committed to promoting and maintaining a work environment in which all applicants, associates, customers, and other individuals are treated with dignity and respect free from unlawful harassment, discrimination, or retaliation.

Associate Manager Full-time - Lenox - TUMI

Associate Manager Full-time - Lenox

You must have a deep passion for the TUMI brand, strong sales experience in luxury markets, ability to meet sales goals, flexibility in schedule, integrity, leadership skills, and strong time management abilities.

You will drive sales performance, lead and develop your team, communicate effectively, ensure compliance, and enhance the client experience through visual merchandising and exceptional service.

Fort Worth

<p><strong>ABOUT US</strong></p><p><strong>Who we are:&nbsp;</strong></p><ul><li>Since 1975, TUMI has been creating world-class business, travel and performance luxury essentials, designed to upgrade, uncomplicate, and beautify all aspects of life on the move. Blending flawless functionality with a spirit of ingenuity, we’re committed to empowering journeys as a lifelong partner to movers and makers in pursuit of their passions. The brand is sold globally in over 75 countries with approximately 2,000 points of sale.</li></ul><p><strong>Associate Benefits:&nbsp;</strong>&nbsp;</p><ul><li>Work-life balance</li><li>Training</li><li>Paid time off</li><li>Employee Discount</li><li>Employee Assistance Program (EFAP)</li><li>Comprehensive benefits package including medical, dental, life and AD&amp;D, long-term disability coverage and dependent life coverage.</li><li>This position may be eligible to participate in a company incentive program.</li></ul><p><strong>Your role at Tumi:&nbsp;&nbsp;</strong>&nbsp;</p><ul><li>As part of our Retail team, the Associate Manager is responsible for creating a client experience that accurately reflects the ethos of our brand while building and maintaining strong client relationships and driving sales through outstanding service.&nbsp;</li><li>The ideal candidate is committed to client service, demonstrating a strong understanding of, if not passion for, the luxury, travel, fashion, and lifestyle markets.&nbsp;</li><li>The TUMI retail environment encourages an entrepreneurial spirit, offering growth opportunities over time as we work together to increase sales, KPI’s, build client awareness, provide world-class service, and grow the brand.&nbsp;</li></ul><p><strong>Key Responsibilities:</strong></p><p><strong>Performance to Goals:</strong></p><ul><li>Meet and exceed individual and store baseline goals for personal sales and KPI metrics inclusive of conversion, DPT, UPT and Client Data Capture.</li></ul><p><strong>Leadership and Initiative:</strong></p><ul><li>Display a good sense of initiative, able to plan and prioritize, display strategic thinking, and champion change in an effective manner.&nbsp;</li><li>Take pride in work and strive for excellence.</li><li>Take responsibility for performance and complete all assigned tasks and meet deadlines.</li></ul><p><strong>People Development:</strong></p><ul><li>Training and Developing: Help teach others training content through consistent roleplay and coaching. Demonstrate an openness to new ideas and concepts while quickly learning and applying to the job. Monitor and assist the Store Manager with the training and development for store associates. Complete quarterly goalsetting for personal development.</li><li>Coaching and Feedback: Clearly articulate strengths, goals and opportunities. Show critical thinking capabilities and is solution oriented. Utilize company tools to create a 360-degree coaching culture. Openness to feedback from supervisors, peers and team.</li></ul><p><strong>Communication and Relationship Building:</strong></p><ul><li>Exercise strong written and verbal skills.&nbsp;</li><li>Adapt communication skills upwards, laterally and to their team.&nbsp;</li><li>Demonstrate ethical conduct when completing job duties.&nbsp;</li><li>Promote the organization’s business goals and adapt flexibly to change.&nbsp;</li><li>Ability to remain calm and deescalate situations.&nbsp;</li><li>Collaborate effectively with team.</li></ul><p><strong>Compliance:</strong></p><ul><li>Manage personal timecards to ensure payroll accuracy.&nbsp;</li><li>Maintain Tumi University Training.&nbsp;</li><li>Adhere to all company policies and procedures.</li></ul><p><strong>Visual Merchandising/Client Experience:</strong></p><ul><li>Ensure the store follows the visual guidelines and directives.&nbsp;</li><li>Enforce excellent client services through the emphasis of utilizing client books, thank you cards and executing event strategies.&nbsp;</li><li>Ensure a consistent superior client experience.</li></ul><p><strong>Qualifications:</strong></p><ul><li>Understand the TUMI brand and have true passion for the lifestyle, clients, and product assortment.</li><li>Value a collaborative environment and have an openness to feedback.</li><li>The retail team stands, moves around the store, lifts, pushes boxes that weigh 30 pounds, and uses a ladder to complete job duties.&nbsp;</li><li>Have strong sales and client experience, preferably in the luxury market.</li><li>Can demonstrate proven success in meeting sales goals and achieving KPI’s.</li><li>Flexible availability to work nights, weekends, mornings, and holidays as needed.</li><li>Have a strong sense of integrity and an ability to lead by example.</li><li>Have strong time management skills.</li></ul><p><strong>ABOUT THE TEAM</strong></p><p><strong>Why you'll love working here:</strong></p><ul><li>At TUMI, you’ll find a dynamic working environment, joining a community where each team member is empowered with an entrepreneurial spirit. Associates are respected as a vital part of the organization and recognized for their contributions. We believe in a workplace that gives every individual the opportunity to make an impact, and our ongoing commitment is to provide all the tools you need to succeed— guidance towards individual career growth, professional training and development initiatives, and a motivating, exciting environment— along with competitive salaries and comprehensive benefits programs.</li></ul><p><strong>What we value:&nbsp;</strong></p><ul><li>INNOVATIVE BY NATURE. SUSTAINABLE BY CHOICE.&nbsp;TUMI protects the things that matter most, the things you own and the planet you travel to see. Our planet is an astonishing place and we believe it’s our responsibility to preserve it for travelers of the future. By putting excellence and quality first, we ensure that every TUMI product has lifelong purpose, supported by our rigorous testing standards, exploration of recycled materials, and global repair network.</li><li>PARTNERS WE BELIEVE IN.&nbsp;Staying true to our values by helping take care of the most vulnerable among us aligns with our mission and is a core element of what we do. We focus on three main areas: promoting wellbeing; empowering vulnerable communities; and protecting the earth’s beautiful places. Each year we extend our philanthropic efforts to partners that help better the world. From supporting St. Jude Children’s Research Hospital fight to cure childhood cancer to Waves for Water who provides clean water to communities in need, we proudly stand by the profound changes they enact.</li><li>DIVERSITY &amp; INCLUSION.&nbsp;As an organization, we are committed to a diverse and vibrant culture, welcoming people from all walks of life. Our long-standing commitment to diversity and inclusion empowers each of us to bring our authentic selves and unique differences to work every day.</li></ul><p>The actual rate of pay offered depends on various factors, including qualifications for the position and relevant experience; as well as other legitimate, non-discriminatory business factors specific to the position or location.</p><p>Tumi is an equal opportunity employer and is committed to promoting and maintaining a work environment in which all applicants, associates, customers, and other individuals are treated with dignity and respect free from unlawful harassment, discrimination, or retaliation.</p>

ABOUT USWho we are: Since 1975, TUMI has been creating world-class business, travel and performance luxury essentials, designed to upgrade, uncomplicate, and beautify all aspects of life on the move. Blending flawless functionality with a spirit of ingenuity, we’re committed to empowering journeys as a lifelong partner to movers and makers in pursuit of their passions. The brand is sold globally in over 75 countries with approximately 2,000 points of sale.Associate Benefits:  Work-life balanceTrainingPaid time offEmployee DiscountEmployee Assistance Program (EFAP)Comprehensive benefits package including medical, dental, life and AD&D, long-term disability coverage and dependent life coverage.This position may be eligible to participate in a company incentive program.Your role at Tumi:   As part of our Retail team, the Associate Manager is responsible for creating a client experience that accurately reflects the ethos of our brand while building and maintaining strong client relationships and driving sales through outstanding service. The ideal candidate is committed to client service, demonstrating a strong understanding of, if not passion for, the luxury, travel, fashion, and lifestyle markets. The TUMI retail environment encourages an entrepreneurial spirit, offering growth opportunities over time as we work together to increase sales, KPI’s, build client awareness, provide world-class service, and grow the brand. Key Responsibilities:Performance to Goals:Meet and exceed individual and store baseline goals for personal sales and KPI metrics inclusive of conversion, DPT, UPT and Client Data Capture.Leadership and Initiative:Display a good sense of initiative, able to plan and prioritize, display strategic thinking, and champion change in an effective manner. Take pride in work and strive for excellence.Take responsibility for performance and complete all assigned tasks and meet deadlines.People Development:Training and Developing: Help teach others training content through consistent roleplay and coaching. Demonstrate an openness to new ideas and concepts while quickly learning and applying to the job. Monitor and assist the Store Manager with the training and development for store associates. Complete quarterly goalsetting for personal development.Coaching and Feedback: Clearly articulate strengths, goals and opportunities. Show critical thinking capabilities and is solution oriented. Utilize company tools to create a 360-degree coaching culture. Openness to feedback from supervisors, peers and team.Communication and Relationship Building:Exercise strong written and verbal skills. Adapt communication skills upwards, laterally and to their team. Demonstrate ethical conduct when completing job duties. Promote the organization’s business goals and adapt flexibly to change. Ability to remain calm and deescalate situations. Collaborate effectively with team.Compliance:Manage personal timecards to ensure payroll accuracy. Maintain Tumi University Training. Adhere to all company policies and procedures.Visual Merchandising/Client Experience:Ensure the store follows the visual guidelines and directives. Enforce excellent client services through the emphasis of utilizing client books, thank you cards and executing event strategies. Ensure a consistent superior client experience.Qualifications:Understand the TUMI brand and have true passion for the lifestyle, clients, and product assortment.Value a collaborative environment and have an openness to feedback.The retail team stands, moves around the store, lifts, pushes boxes that weigh 30 pounds, and uses a ladder to complete job duties. Have strong sales and client experience, preferably in the luxury market.Can demonstrate proven success in meeting sales goals and achieving KPI’s.Flexible availability to work nights, weekends, mornings, and holidays as needed.Have a strong sense of integrity and an ability to lead by example.Have strong time management skills.ABOUT THE TEAMWhy you'll love working here:At TUMI, you’ll find a dynamic working environment, joining a community where each team member is empowered with an entrepreneurial spirit. Associates are respected as a vital part of the organization and recognized for their contributions. We believe in a workplace that gives every individual the opportunity to make an impact, and our ongoing commitment is to provide all the tools you need to succeed— guidance towards individual career growth, professional training and development initiatives, and a motivating, exciting environment— along with competitive salaries and comprehensive benefits programs.What we value: INNOVATIVE BY NATURE. SUSTAINABLE BY CHOICE. TUMI protects the things that matter most, the things you own and the planet you travel to see. Our planet is an astonishing place and we believe it’s our responsibility to preserve it for travelers of the future. By putting excellence and quality first, we ensure that every TUMI product has lifelong purpose, supported by our rigorous testing standards, exploration of recycled materials, and global repair network.PARTNERS WE BELIEVE IN. Staying true to our values by helping take care of the most vulnerable among us aligns with our mission and is a core element of what we do. We focus on three main areas: promoting wellbeing; empowering vulnerable communities; and protecting the earth’s beautiful places. Each year we extend our philanthropic efforts to partners that help better the world. From supporting St. Jude Children’s Research Hospital fight to cure childhood cancer to Waves for Water who provides clean water to communities in need, we proudly stand by the profound changes they enact.DIVERSITY & INCLUSION. As an organization, we are committed to a diverse and vibrant culture, welcoming people from all walks of life. Our long-standing commitment to diversity and inclusion empowers each of us to bring our authentic selves and unique differences to work every day.The actual rate of pay offered depends on various factors, including qualifications for the position and relevant experience; as well as other legitimate, non-discriminatory business factors specific to the position or location.Tumi is an equal opportunity employer and is committed to promoting and maintaining a work environment in which all applicants, associates, customers, and other individuals are treated with dignity and respect free from unlawful harassment, discrimination, or retaliation.

TUMI

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