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Associate Relations Manager

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Burlington Stores

2mo ago

  • Job
    Full-time
    Senior Level
  • People, HR & Administration
  • New York

AI generated summary

  • You need a Bachelor’s degree, 5+ years in associate relations, PHR/SPHR preferred, strong knowledge of employment laws, and ability to manage sensitive info; Spanish fluency is a plus.
  • You will manage associate relations issues, investigate disputes, coach management, maintain documentation, provide strategic guidance, and identify training opportunities.

Requirements

  • Our ideal candidate will possess a Bachelor’s degree in related area of study as well as 5+ years Associate/Employee Relations Experience, ideally in a retail environment.
  • PHR/SPHR certification preferred.
  • Strong working knowledge of employee relations, coaching & counseling employees, conducting internal investigations, and federal, state, and local employment laws (including but not limited to: Title VII of the Civil Rights Act, EEOC, HIPAA, COBRA, FLSA, ADAA, workers compensation, and FMLA leave of absence laws).
  • Familiarity of the New York Fair Workweek Law is preferred.
  • Demonstrated ability to positively influence teams, build effective relationships, and possess skills to flex style and interact with associates effectively.
  • High level of integrity and the demonstrated ability to handle sensitive and confidential information in a professional manner.
  • Ability to prioritize challenging demands and manage time effectively in a fast paced environment.
  • Fluency in Spanish a plus.

Responsibilities

  • Manage and address a wide range of associate relations issues, including but not limited to workplace disputes, disciplinary actions, discrimination and harassment complaints, and other related concerns.
  • Leverage expertise in associate relations to investigate both minor and complex associate relations issues encompassing Burlington’s Open Door Program and STEPS (Alternate Dispute Resolution) Program.
  • Coach, counsel, and advise management and staff to ensure effective resolution of employment-related matters.
  • Maintain documentation and tracking of all employee relations issues in Navex Ethicspoint system.
  • Close all matters efficiently, including, but not limited to providing follow-up documentation as appropriate.
  • Provide proactive strategic guidance and direction to the management teams regarding all aspects of associate relations.
  • Address education and training opportunities regarding AR issues with management and staff when appropriate and applicable.

FAQs

Do we support remote work?

Yes, this position is fully remote, requiring the ability to work in the EST time zone.

What qualifications are required for the Associate Relations Manager position?

The ideal candidate should possess a Bachelor’s degree in a related area of study and have 5+ years of Associate/Employee Relations experience, ideally in a retail environment.

Is certification preferred for this role?

Yes, PHR/SPHR certification is preferred for this position.

What skills and knowledge are important for this role?

Strong knowledge of employee relations, federal, state, and local employment laws, as well as experience in coaching, counseling, conducting investigations, and managing sensitive information are essential for this role.

Are there any language requirements for the Associate Relations Manager?

Fluency in Spanish is considered a plus for this position.

What kind of benefits does Burlington offer to full-time associates?

Burlington's benefits package includes medical, dental, and vision coverage, life and disability insurance, paid time off, paid holidays, and a 401(k) plan.

What is the salary range for this position?

The salary range for the Associate Relations Manager position is a minimum of $95,000 and a midpoint of $125,000 annually.

Will I have opportunities for professional growth at Burlington?

Yes, Burlington provides a variety of training and development opportunities for associates to grow within the company.

What is the company culture like at Burlington?

Burlington fosters a positive work environment where associates are encouraged to make a difference in the lives of customers, colleagues, and the community while enjoying their work.

How do I apply for this position?

Interested candidates can apply for the Associate Relations Manager position through Burlington's career site using the provided posting number.

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Burlington Stores

Retail & Consumer Goods
Industry
10,001+
Employees
1972
Founded Year

Mission & Purpose

Burlington Stores, Inc., headquartered in New Jersey, is a nationally recognized off-price retailer with Fiscal 2022 net sales of $8.7 billion. The Company is a Fortune 500 company and its common stock is traded on the New York Stock Exchange under the ticker symbol “BURL.” The Company operated 933 stores as of the end of the first quarter of Fiscal 2023, in 46 states and Puerto Rico, principally under the name Burlington Stores. The Company’s stores offer an extensive selection of in-season, fashion-focused merchandise at up to 60% off other retailers' prices, including women’s ready-to-wear apparel, menswear, youth apparel, baby, beauty, footwear, accessories, home, toys, gifts and coats.