FAQs
Where is the Associate Relationship Manager - Emerging Issuer Solutions position located?
The position is located in Vancouver, BC, and is a hybrid role requiring three days a week in the office.
What are the main responsibilities of the Associate Relationship Manager?
The main responsibilities include providing administrative support to Relationship Managers, assisting with client requests, communicating with corporate clients, handling shareholder inquiries, preparing for shareholder meetings, and maintaining accurate client information.
What qualifications are required for this role?
A post-secondary education (diploma or degree) or equivalent experience is required, along with strong written and verbal communication skills and a working knowledge of Microsoft Office.
Is this position suitable for new graduates or those looking for their first career role?
Yes, this role may be suitable for new graduates or individuals seeking their first career opportunity, as the job description emphasizes a proactive approach, curiosity, and the ability to manage multiple tasks.
What skills are important for success in this role?
Important skills include strong organizational abilities, effective communication, an eagerness to learn about the transfer agency world, the ability to take initiative, and a commitment to providing exceptional client service.
What type of company culture does Computershare promote?
Computershare promotes an open and inclusive culture focused on employee growth and providing a world of opportunities for career advancement.
Are there any employee benefits associated with this position?
Yes, employees enjoy various benefits, including an Employee Share Plan, health and wellbeing rewards, retirement savings support, competitive paid time off, employee discounts, and a comprehensive benefits package.
How does the Associate Relationship Manager contribute to client retention?
The Associate Relationship Manager strives to achieve 100% client retention by resolving client issues, promoting new products and services, and providing timely and accurate support of client activities and projects.
What software or tools should the Associate Relationship Manager be familiar with?
The Associate Relationship Manager should be effective and consistent in using specific programs and applications relevant to the role, along with a strong working knowledge of Microsoft Office.
What is the importance of communication in this role?
Communication is crucial in this role as the Associate Relationship Manager interacts with corporate clients and their counsel, resolves client inquiries, and collaborates with other departments to ensure service delivery.
What types of issues may the Associate Relationship Manager help resolve?
The Associate Relationship Manager helps resolve client and shareholder inquiries, billing issues, and supports clients with special projects and expediting transfers. Feel free to ask if you need additional information or modifications!