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Aveda - Counter Lead - Boots - 30 Hours

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The Estée Lauder Companies Inc.

21d ago

  • Job
    Full-time
    Mid Level
  • Sales & Business Development
    Hospitality & Retail
  • Kingston upon Hull

AI generated summary

  • You must have retail management experience in cosmetics, strong customer service skills, business planning, inventory management, event execution, and proficiency in POS software and Microsoft Office.
  • You will lead and develop a sales team, execute business plans, manage inventory, create in-store events, provide excellent customer service, and handle operational tasks in a retail setting.

Requirements

  • Proven retail management/assistant retail management experience preferably within cosmetics
  • The ability to provide inspirational, authentic and personalized customer service
  • Previous business planning experience including setting sales and customer service targets, sales analysis and staff scheduling
  • Previous retail operations experience including inventory and facilities management and cash reconciliation
  • Proven track record of leading a team to achieve sales and customer service targets
  • Experience of creating and executing in-store events
  • Ability to work retail hours including days, nights, weekends and special events in a fast-paced work environment
  • Previous experience with retail point-of-sale software
  • Proficient in Microsoft office
  • Applicants must be able to provide proof of right to live and work in the country if invited to attend for interview

Responsibilities

  • We are looking for a dynamic and inspirational Store/Retail/Counter Manager to lead, coach and develop our team of Sales Associates to achieve all sales, customer service and operational targets.
  • You will have total accountability for creating and executing an agile business plan to recruit and retain customers through strategic targeting, impactful in-store events, exceptional customer relationship management and the leadership of a high performing team.
  • Experience of creating and executing in-store events.
  • Proven track record of leading a team to achieve sales and customer service targets.
  • Previous retail operations experience including inventory and facilities management and cash reconciliation.
  • Previous business planning experience including setting sales and customer service targets, sales analysis and staff scheduling.
  • The ability to provide inspirational, authentic and personalized customer service.
  • Ability to work retail hours including days, nights, weekends and special events in a fast-paced work environment.
  • Previous experience with retail point-of-sale software.
  • Proficient in Microsoft office.

FAQs

What are the main responsibilities of the Aveda Counter Lead position?

The main responsibilities include leading, coaching, and developing a team of Sales Associates, achieving sales and customer service targets, executing business plans, managing inventory and facilities, and creating impactful in-store events.

What qualifications are required for this role?

Candidates should have proven retail management experience, the ability to provide exceptional customer service, experience in business planning and retail operations, a track record of team leadership, and proficiency in Microsoft Office and retail point-of-sale software.

What type of experience is preferred for applicants?

Experience within cosmetics retail management or assistant retail management is preferred, alongside skills in sales analysis, staff scheduling, and event management.

Is prior experience in business planning necessary for this position?

Yes, previous business planning experience including setting sales targets, analyzing sales data, and scheduling staff is required.

What are the working hours for this position?

The role requires the ability to work retail hours, including days, nights, weekends, and special events in a fast-paced work environment.

Will I receive training and development opportunities in this role?

Yes, the company offers outstanding training and development opportunities as part of their commitment to career growth.

Is there a possibility for career advancement within the company?

Yes, there are progressive career opportunities available as many field executives and senior managers started their careers at the point of sale, gaining essential skills in retail management.

What should I provide to prove my eligibility for the interview?

You must provide proof of your right to live and work in the country if invited for an interview.

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The Estée Lauder Companies Inc.

Retail & Consumer Goods
Industry
10,001+
Employees
1946
Founded Year

Mission & Purpose

The Estée Lauder Companies Inc. is one of the world’s leading manufacturers, marketers, and sellers of quality skin care, makeup, fragrance, and hair care products, and is a steward of outstanding luxury and prestige brands globally. The company’s products are sold in approximately 150 countries and territories under brand names including: Estée Lauder, Aramis, Clinique, Lab Series, Origins, M·A·C, La Mer, Bobbi Brown Cosmetics, Aveda, Jo Malone London, Bumble and bumble, Darphin Paris, TOM FORD, Smashbox, AERIN Beauty, Le Labo, Editions de Parfums Frédéric Malle, GLAMGLOW, KILIAN PARIS, Too Faced, Dr.Jart+, and the DECIEM family of brands, including The Ordinary and NIOD.

Benefits

  • Wellness Programs

    Helping employees optimize their physical and emotional wellness is essential to our success and theirs. We connect employees with fitness and mindfulness classes and robust wellbeing programs to enrich many areas of their lives. We create teams and arrange employee and family member participation in community events.

  • Financial Benefits

    Programs Our employees’ financial health is important. In some countries, benefits offered may be in the form of social and employer-provided plans that deliver financial support at retirement. In other areas, we continually review options to introduce voluntary employee benefits where such programs are available.

  • Insurance and Protection

    Wherever possible we offer a baseline of benefits to help improve employees’ security and financial protection, such as life insurance, accident insurance and other programs, many of which are automatically provided by the company.

  • Health Care Benefits

    Our programs support employees’ health and welfare and that of their families, inclusive of all definitions of family. These offerings may be stand-alone or complementary to a country’s socialized benefits, where provided.