Logo of Huzzle

Home

Matches

Explore

Manage

Aveda - Key Holder - AV Institute - 24 Hours

image

The Estée Lauder Companies Inc.

20d ago

  • Job
    Full-time
    Junior Level
  • Customer Relations
    Hospitality & Retail
  • London

AI generated summary

  • You should be enthusiastic, well-presented, and a team player with retail experience, strong communication skills, and the ability to meet sales targets. Flexible availability is essential.
  • You will greet guests, provide personalized service, make product recommendations, handle bookings and payments, and ensure smooth appointments in a fast-paced hair and beauty environment.

Requirements

  • Ideal candidate is:
  • Enthusiastic, self-motivated, and well-presented.
  • Demonstrates exceptional communication skills and maintains a friendly and approachable manner.
  • Works well under pressure and as part of a team and is a proactive solution finder.
  • Has previous retail experience, preferably within the hair and beauty industry.
  • Able to meet or exceed retail sales targets and KPI’s.
  • Flexible availability across days/hours. We want all of our team to have a good work-life balance, please discuss your availability further with the hiring manager before/during the interview.
  • Proof of right to live and work in the country.

Responsibilities

  • Duties include greeting guests and providing inspirational, authentic, and personalised customer service as part of the Aveda Guest journey making product recommendations and achieving service and retail targets. Front of house duties include the checking in and out of guests, taking payments and guest bookings, and ensuring the smooth running of appointments. This is a fast-paced environment, perfect for someone with a passion for hair and beauty who loves working with people.

FAQs

What is the job title for this position?

The job title is Aveda - Key Holder - AV Institute.

Where is the Aveda Lifestyle Salon & Spa located?

The Aveda Lifestyle Salon & Spa is located in the heart of Covent Garden, London.

What are the primary responsibilities of the Front of House Retail Advisor?

Responsibilities include greeting guests, providing personalized customer service, making product recommendations, checking in and out guests, taking payments and bookings, and ensuring smooth appointment operations.

What qualifications are preferred for this role?

Ideal candidates should have previous retail experience, preferably in the hair and beauty industry, demonstrate exceptional communication skills, work well under pressure, and be enthusiastic and self-motivated.

Is retail sales experience required?

Yes, previous retail experience, particularly in the hair and beauty industry, is preferred.

What type of training will be provided for this position?

The company provides in-depth product and customer service training as well as ongoing support when using their in-house salon system, Zenoti.

Are there any benefits offered to employees?

Yes, benefits include a competitive salary, commission scheme eligibility, product discounts, mental health wellbeing initiatives, and extensive training and development opportunities.

How does Aveda promote diversity and inclusion?

Aveda commits to being the most inclusive and diverse beauty company, striving to be an employer of choice for diverse talent and understanding the changing beauty needs of global consumers.

Are flexible working hours available for this position?

Yes, candidates are encouraged to discuss their availability with the hiring manager to ensure a good work-life balance.

How many hours per week does this position require?

This is a part-time position requiring 24 hours per week.

image

The Estée Lauder Companies Inc.

Retail & Consumer Goods
Industry
10,001+
Employees
1946
Founded Year

Mission & Purpose

The Estée Lauder Companies Inc. is one of the world’s leading manufacturers, marketers, and sellers of quality skin care, makeup, fragrance, and hair care products, and is a steward of outstanding luxury and prestige brands globally. The company’s products are sold in approximately 150 countries and territories under brand names including: Estée Lauder, Aramis, Clinique, Lab Series, Origins, M·A·C, La Mer, Bobbi Brown Cosmetics, Aveda, Jo Malone London, Bumble and bumble, Darphin Paris, TOM FORD, Smashbox, AERIN Beauty, Le Labo, Editions de Parfums Frédéric Malle, GLAMGLOW, KILIAN PARIS, Too Faced, Dr.Jart+, and the DECIEM family of brands, including The Ordinary and NIOD.

Benefits

  • Wellness Programs

    Helping employees optimize their physical and emotional wellness is essential to our success and theirs. We connect employees with fitness and mindfulness classes and robust wellbeing programs to enrich many areas of their lives. We create teams and arrange employee and family member participation in community events.

  • Financial Benefits

    Programs Our employees’ financial health is important. In some countries, benefits offered may be in the form of social and employer-provided plans that deliver financial support at retirement. In other areas, we continually review options to introduce voluntary employee benefits where such programs are available.

  • Insurance and Protection

    Wherever possible we offer a baseline of benefits to help improve employees’ security and financial protection, such as life insurance, accident insurance and other programs, many of which are automatically provided by the company.

  • Health Care Benefits

    Our programs support employees’ health and welfare and that of their families, inclusive of all definitions of family. These offerings may be stand-alone or complementary to a country’s socialized benefits, where provided.