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AVP - Enterprise Productivity Management

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Manulife

24d ago

  • Job
    Full-time
    Expert Level
  • Consulting
    Business, Operations & Strategy
  • Toronto

AI generated summary

  • You should have 10+ years in consulting and business transformation, a relevant degree, knowledge of methodologies, tech awareness, strong communication skills, and global leadership experience.
  • You will drive efficiency initiatives, align transformation projects with corporate goals, report on performance, collaborate with leaders, and ensure measurable results and continuous improvement.

Requirements

  • 10+ years of experience in Consulting, Business Process Transformation and driving large-scale change initiatives with good exposure to the Financial Services industry.
  • Master or Bachelor degree with experience driving transformation in functions like operations, technology, etc.
  • Knowledge of transformation techniques and methodologies (Operating model design, Six Sigma, Agile, etc.).
  • Extensive experience in driving operating model changes, process optimization, location optimization, etc.
  • Knowledge of the latest technology developments, including new technologies, etc.
  • A highly motivated senior individual who can work independently with minimal direction.
  • A teammate who can connect well with peers and interact successfully with business partners and regional functions at all levels as required.
  • Remarkable communication skills with high emotional intelligence to read the room and adapt accordingly.
  • Global leadership experience leading teams within and working with colleagues across a multi-national, geographically distributed environment.

Responsibilities

  • Partner with the segments and functions to identify and deliver on initiatives required to achieve efficiency targets, which underpin our external dedication to achieve a better cost-efficiency ratio consistently.
  • Ensure the transformation initiatives are aligned with the corporate & business strategy and priorities, business transformation goals, growth of high-opportunity businesses, customer experience, cost reductions, efficiency improvements, etc.
  • Lead all aspects of the transformation initiatives reporting on schedule, budget, scope, quality, risks/issues/dependencies, and benefit realization.
  • Provide visibility and clarity in the delivery of progress and financial performance of transformation initiatives.
  • Work collaboratively and establish relationships with senior collaborators, especially the initiative sponsor and business Lead(s), to elicit requirements to deliver the business objectives and vision.
  • Develop recommendations for change, support implementation, and provide direction and consultancy to business leaders and project teams.
  • Ensure measurable results by establishing performance metrics, business cases, and KPIs, while maintaining industry knowledge and regulatory compliance.
  • Partner with others to effectively communicate the progress of transformation projects, securing support from collaborators, customers, and team members. Implement frameworks for continuous improvement to sustain lasting change, taking full ownership of the success of all initiatives.

FAQs

What is the primary focus of the AVP - Enterprise Productivity Management role?

The primary focus of the AVP - Enterprise Productivity Management role is to lead large transformational initiatives that deliver significant expense savings while improving efficiency, cost reduction, scalability, and integration of business units across the enterprise.

What qualifications are required for this position?

The required qualifications include 10+ years of experience in Consulting, Business Process Transformation, and driving large-scale change initiatives, preferably in the Financial Services industry, along with a Master’s or Bachelor’s degree.

What transformation techniques and methodologies should candidates be familiar with?

Candidates should have knowledge of transformation techniques and methodologies such as Operating model design, Six Sigma, Agile, and experience in driving operating model changes and process optimization.

Is global leadership experience preferred for this position?

Yes, global leadership experience, particularly leading teams within a multi-national and geographically distributed environment, is preferred.

How will success be measured in this role?

Success will be measured by establishing performance metrics, business cases, KPIs, and maintaining visibility on the delivery of progress and financial performance of transformation initiatives.

What is the working arrangement for this position?

The working arrangement for this position is hybrid, allowing for both in-office and remote work.

What is the salary range for this position?

The salary range for this position is expected to be between $123,400.00 CAD - $229,300.00 CAD, with actual salary depending on local market conditions and relevant job-related factors.

Does Manulife provide benefits for employees?

Yes, Manulife offers a wide array of customizable benefits including health, dental, mental health, vision, disability coverage, retirement savings plans, and various paid time off programs.

What is the company’s stance on diversity and inclusion?

Manulife embraces diversity and strives to create an inclusive work environment that recognizes the strength of cultures and individuals, with a commitment to fair recruitment, retention, advancement, and compensation.

How does Manulife support employee development?

Manulife empowers employees to learn and grow, offering a flexible environment that prioritizes well-being and inclusion as integral parts of the organization’s culture.

Finance
Industry
10,001+
Employees

Mission & Purpose

Manulife is a leading international financial services group that helps people make their decisions easier and lives better. With our global headquarters in Toronto, we operate as Manulife across our offices in Canada, Asia, and Europe, and primarily as John Hancock in the United States. We have more than 40,000 employees, over 116,000 agents serving ~34 million customers worldwide, and over $1.3 trillion in assets under management and administration.