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B2B Automation Strategy Manager

  • Job
    Full-time
    Senior Level
  • Consulting
    Marketing
  • Madrid

AI generated summary

  • You need 5+ years in B2B tech marketing, expertise in Marketo and Salesforce, experience with data integration, analytics, lead management, and strong communication skills. SQL knowledge a plus.
  • You will gather requirements, create automated marketing programs, manage processes and data migrations, ensure quality execution, monitor campaigns, and maintain automation documentation.

Requirements

  • B2B Tech marketing experience with at least 5+ years of admin experience in Marketo and strong experience with Salesforce.
  • Experience working within a matrix organisation. Previous consulting experience a plus.
  • Strong experience leading data integration projects with Marketo using custom APIs, many to many relationships, and Custom Objects.
  • A strong understanding of database structure, data hygiene, analytics, and attribution.
  • Ability to understand, assess, and implement lead scoring, lead nurturing, segmentation, personalisation, and other lead/customer management practices.
  • Experience working with and setting up Marketo Custom Objects and Velocity Scripting.
  • SQL experience a plus.
  • Past experience working in a Marketo implementation/migration project, or experience implementing Marketo to Salesforce integrations.
  • Strong analytical skills, able to draw insights and intelligence from marketing data. Technically capable, excellent communicator, and a desire to improve processes.

Responsibilities

  • Work with internal Marketing stakeholders to gather requirements and act as a conduit to technical teams to ensure the system(s) can deliver on those requirements.
  • Create automated, multi-touch, targeted prospect and customer lifecycle marketing programs (both campaigns and journeys).
  • Process Management - identify, design, and document scalable processes that enable the marketing team to be more effective in their daily work and drive alignment.
  • Manage data migration projects and other system updates/changes to ensure that the business use cases and requirements are met, including data validation to ensure that the values in the field are correct, identifying risks to existing Marketo<>Salesforce integrations and program triggers.
  • Make recommendations and input on goals, objectives, strategy and marketing automation best practices, supporting management of internal stakeholders acting as an internal automation strategy consultant.
  • Be accountable for quality execution and timeliness of all automation projects and campaigns. Working collaboratively on campaigns, to make changes where necessary, and ensure automated campaigns achieve goals.
  • Monitor marketing programs and data transfer processes to ensure proper execution of email programs.
  • Keep Marketing Automation documentation current - including naming conventions, best practices, processes, and procedures.
  • Strategic mindset that can see beyond the day-to-day to help the business achieve long-term acquisition and retention goals.

FAQs

What does the B2B Automation Strategy Manager role entail?

The B2B Automation Strategy Manager is responsible for designing marketing automation strategies, launching data-driven campaigns, evaluating existing marketing journeys, supporting demand generation, and improving overall marketing processes and technology.

What qualifications are required for this position?

Candidates should have at least 5+ years of B2B tech marketing experience, strong knowledge of Marketo and Salesforce, experience with data integration projects, and a solid understanding of database structures, analytics, and lead management practices.

Are there opportunities for career development in this role?

Yes, the company provides career development resources to fuel employees' passion for travel and ensure a rewarding career journey.

Will I be required to manage data migration projects?

Yes, you will manage data migration projects and other system updates to ensure business requirements are met, which includes data validation and identifying any risks to integrations.

What kind of environment does Expedia Group promote?

Expedia Group fosters an open culture where diversity is celebrated, and all employees are encouraged to contribute, ensuring a welcoming and inclusive work environment.

Is prior consulting experience beneficial for this position?

Yes, previous consulting experience is considered a plus for this role, especially since it involves working within a matrix organization.

What type of projects will I be involved in as a B2B Automation Strategy Manager?

You will be involved in creating automated marketing programs, process management, system updates, and collaborating on campaigns to ensure automated campaigns meet business goals.

How does Expedia Group support employees with disabilities?

Expedia Group is committed to providing assistance to individuals with disabilities during the application or recruiting process through their Recruiting Accommodations Team.

What are the benefits of working at Expedia Group?

The benefits package includes exciting travel perks, generous time-off, parental leave, a global hybrid work setup, and various career development resources.

What tools and software should I expect to use in this role?

You will primarily work with Marketo and Salesforce, alongside other marketing automation tools, and you may also utilize SQL for data handling and analysis.

Powering global travel for everyone, everywhere.

Travel & Leisure
Industry
10,001+
Employees
1996
Founded Year

Mission & Purpose

Expedia Group is a leading travel technology company that operates a global platform connecting travellers with a wide range of travel options. Their ultimate mission is to make the world more accessible by empowering people to explore and experience different destinations. Expedia Group's purpose is to provide seamless travel experiences and inspire travellers to discover new places. They offer a comprehensive suite of services, including online travel booking platforms, travel management solutions, and innovative tools that enhance the travel planning and booking process. With a commitment to customer satisfaction and innovation, Expedia Group continues to revolutionise the travel industry and shape the way people travel and explore the world.

Culture & Values

  • Choose Fearlessly

    Own your decisions. Make mistakes. Move on. Start again.

  • Force Simplicity

    Drive clarity and create momentum. Focus on impactful work.

  • Include Consciously

    Bring people in. Drive success for everyone. Seek out diverse ideas and experiences to improve outcomes for our travelers and our company.

  • Trust Each Other

    Challenge each other, and trust each other to deliver.

  • Go Get What's Next

    Dream of a better future, and make it a reality – for ourselves, our company, and travelers everywhere.

Benefits

  • Medical, dental, and vision

  • Parental & family caregiving leave

  • Workplace accommodations

  • Flexible spending accounts — health care FSA and/or dependent care FSA

  • International airlines travel agent network (IATAN) membership

  • Employee assistance program

  • Nudge membership providing customized financial education

  • Adoption and surrogacy assistance

  • Pet support benefits

  • Talkspace, a 24/7 online therapy service

  • Competitive paid time off programs for vacation, holidays and illness

  • Wellness & travel reimbursement