Bailiff Manager

Ministry of Justice

2mo ago

Applications are closed

Job
Full-time
Junior, Mid & Senior Level
Government & Politics
People, HR & Administration
Bath, +2

Requirements

Licences Successful applicant must have a full driving license entitling them to drive permanently in Great Britain, and have access to a private vehicle.

Responsibilities

Manage and plan the workload of an autonomous field team which executes warrants in accordance with HMCTS instructions.
To manage the deployment of bailiffs and manage individual performance to achieve the most effective/efficient use of resources and effective disposal of business.
Ensure Governance and Assurance around the safe and secure receipt, accounting and transfer of both money and personal data.
Lead and manage a team of staff, ensuring that its members are organised, and fully skilled to meet their work objectives, using Lean TIBs, SOPs and other continuous improvement tools.
To assist in the delivery of performance against targets.
Monitor incoming workload to ensure work is correctly / evenly distributed to meet the demands of the work.
Undertake bailiff duties as required.
Manage resources (including staff and facilities) to ensure excellent customer service to all stakeholders, judiciary and management.
Monitor key performance areas, analysing performance trends and gain assurance of individual bailiff effectiveness.
Conduct ongoing reviews of procedures and work practices and manage the implementation of new initiatives and legislation.
To provide advice & guidance to bailiffs on procedural problems.
Contribute to the delivery of operational, performance and service standard targets.
Contribute to the business plan, with particular focus on the team's area of work.
Monitor and proactively report using current HMCTS procedures and contribute to their ongoing development.
Ensure the risk management system and standards are applied by all staff in line with HMCTS/MOJ policy.
Ensure Governance and Assurance around the safe and secure receipt, accounting and transfer of both money and personal data.
Alert others, as appropriate, to risks which are not capable of local resolution.
Deal with customers and complaints and address root causes of complaints.
Apply LEAN principles, tools and techniques to working practices to improve efficiency of operations.
Lead a team of staff working either onsite or remotely, ensuring that its members are organised, and fully skilled to meet their work objectives. Effectively managing both team and individual performance, addressing any issues as they arise, in line with HR policy.
Work with staff to ensure that casework is appropriately managed, providing advice where process deviations have occurred.
Monitoring expenditure against profile of bailiff travel and subsistence and verifying accuracy of returns.
Identify and implement solutions to local problems, referring more complex problems to a Cluster Delivery Manager.
Conduct risk assessments in respect of bailiff team members.
Maintain effective working relationships with the judiciary, supporting agencies, voluntary and user groups. Working with agencies to improve the level of service offered to users.
Provide feedback to staff, judiciary and other stakeholders on performance against targets.
Think beyond own area of responsibility, considering wider policy and organisational implications of issues.
Attend and contribute at meetings of relevant User Groups.
Represent the function you have been assigned to at an operational level.
Have a working knowledge of functions undertaken within the Cluster, to support the development and review of policies and procedures.
Provide specific functions as directed by line management in line with the SOP for providing that service.
Reporting to a Delivery Manager.
The post holder is required to work in a flexible way and undertake any other duties reasonably requested by line management which are commensurate with the grade and level of responsibility of this post.

FAQs

What is the salary range for the Bailiff Manager position?

The salary range for the Bailiff Manager position is £28,312 - £30,011.

Where is the Bailiff Manager position located?

The Bailiff Manager position can be located in any courthouse in Avon, Somerset, and Gloucester, including areas such as Bath, Bristol, Gloucester, Taunton, Weston-super-Mare, and Yeovil.

What are the working hours for this role?

The successful applicant must be able to work a minimum of 30 hours per week, with flexible working options available including full-time, part-time, part-time/job share, and flexible working arrangements.

Will the Bailiff Manager have line management responsibilities?

Yes, the successful applicant will have line management responsibilities.

What are the key responsibilities of the Bailiff Manager?

Key responsibilities include managing the workload of the field team, ensuring effective use of resources, leading and managing staff performance, conducting ongoing reviews of procedures, and maintaining effective relationships with stakeholders.

What qualifications are required for this position?

The successful applicant must have a full driving license entitling them to drive in Great Britain and have access to a private vehicle.

What type of contract is offered for this position?

The Bailiff Manager position is a permanent contract.

What benefits are offered by the Ministry of Justice for this role?

Benefits include annual leave starting at 25 days, a pension scheme, training and development opportunities, and family-friendly policies.

When is the closing date for applications?

The closing date for applications is 12/11/2024 at 23:55 hours.

When are interviews expected to begin for this position?

Interviews are expected to begin on 27/11/2024.

Ministry of Justice

We protect & advance the UK's principles of justice, working to deliver a world-class justice system for all.

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2007

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