Band 3 Technical and Stock Assistant

Birmingham Community Healthcare NHS Foundation Trust

8d ago

Job
Full-time
Junior & Mid Level
IT & Cybersecurity
Healthcare
Birmingham

AI generated summary

You need to conduct equipment checks, resolve faults, manage stock, perform maintenance, update software, maintain records, communicate effectively, and minimize environmental impact.
You will conduct equipment inspections, perform maintenance checks, manage stock, support equipment delivery, maintain records, and communicate with clients and professionals while minimizing environmental impact.

Requirements

Ensure that equipment supplied by ACT is safe to use and in good repair by performing the annual maintenance checks.
To conduct unaccompanied visits to clients to inspect existing equipment.
Identify and resolve basic faults on complex equipment.
Be able to use electrical safety testing equipment, and hand tools requiring fine precision, eg screwdriver, tweezers, hammer etc.
Maintain and manage their own levels of stock (eg chargers, batteries etc), to be carried with the post holder when out on visits to clients home.
To support collection and delivery of equipment from the local environments of the clients.
To support the completion of the necessary regular software updates for ACT equipment (for demonstration and provision).
To complete decontamination of returned stock in accordance with Trust policy and ACT procedure, ensuring the equipment is fit to be returned to stock, identifying when repairs are necessary and raising the appropriate requests for this to be done by the technical team.
Reimaging of returned equipment and subsequent return to stock.
Basic pool car maintenance.
To work under the direction of a senior technician and liaising with administrative staff to plan the visit timetable and reschedule in response to changes.
To make accurate detailed entries in the equipment management system (BEST) and electronic patient record (RiO) of all work performed and in line with trust guidelines and UK data protection requirements, of visits done and all equipment tested for client and ACT use.
To use appropriate equipment documentation and training information for clients, carers and other professionals.
To complete other administrative tasks within the workshop as necessary, including record keeping into the ACT Information systems.
Be able to communicate with other professionals within ACT, relaying appropriate information including some clinical information, to the appropriate people.
To minimise the Trusts environmental impact wherever possible, including recycling, switching off lights, computers, monitors and equipment when not in use.
Helping to reduce paper waste by minimising printing/copying and reducing water usage, reporting faults and heating/cooling concerns promptly and minimising travel.

Responsibilities

1. Ensure that equipment supplied by ACT is safe to use and in good repair by performing the annual maintenance checks. This involves a careful visual examination of the device, its accessories and the mains connections and cables, a functional inspection followed by an electrical safety test to confirm that the device meets the Statutory Electrical Safety Testing requirements and completion of the clinical review questionnaire.
2. To conduct unaccompanied visits to clients to inspect existing equipment. These environments are often cramped and occasionally unpleasant conditions. This could include schools, hospitals and nursing/care or the clients home. This could be shadowed by trainees or other healthcare professionals on occasions.
3. Identify and resolve basic faults on complex equipment.
4. Be able to use electrical safety testing equipment, and hand tools requiring fine precision, eg screwdriver, tweezers, hammer etc
5. Maintain and manage their own levels of stock (eg chargers, batteries etc), to be carried with the post holder when out on visits to clients home.
6. To support collection and delivery of equipment from the local environments of the clients. This will sometimes involve meeting with carers and families of deceased clients and communicating in a sensitive manner and will require the post holder to travel to locations anywhere within the West Midlands region using their own vehicle
7. To support the completion of the necessary regular software updates for ACT equipment (for demonstration and provision).
8. To complete decontamination of returned stock in accordance with Trust policy and ACT procedure, ensuring the equipment is fit to be returned to stock, identifying when repairs are necessary and raising the appropriate requests for this to be done by the technical team.
9. Reimaging of returned equipment and subsequent return to stock.
10. Basic pool car maintenance. Checking on water/oil levels topping up wash bottles. To take vehicles to garage for repair / service as directed by admin. Over see the cleaning of vehicles. Reporting any damage to admin for repair or recorded.
11. To work under the direction of a senior technician and liaising with administrative staff to plan the visit timetable and reschedule in response to changes.
12. To make accurate detailed entries in the equipment management system (BEST) and electronic patient record (RiO) of all work performed and in line with trust guidelines and UK data protection requirements, of visits done and all equipment tested for client and ACT use.
13. To use appropriate equipment documentation and training information for clients, carers and other professionals.
14. To complete other administrative tasks within the workshop as necessary, including record keeping into the ACT Information systems
15. Be able to communicate with other professionals within ACT, relaying appropriate information including some clinical information, to the appropriate people. To undertake other duties commensurate with this grade of post in agreement with the relevant line manager.
16. To minimise the Trusts environmental impact wherever possible, including recycling, switching off lights, computers, monitors and equipment when not in use. Helping to reduce paper waste by minimising printing/copying and reducing water usage, reporting faults and heating/cooling concerns promptly and minimising travel. Where the role includes the ordering and use of supplies or equipment the post holder will consider the environmental impact of purchases.

FAQs

What are the main responsibilities of a Band 3 Technical and Stock Assistant?

The main responsibilities include performing annual maintenance checks on equipment, conducting inspections in various environments, identifying and resolving basic faults, managing stock levels, supporting equipment collection and delivery, ensuring proper decontamination and reimaging of returned equipment, and maintaining vehicles.

Are there specific environments where the assistant will be working?

Yes, the assistant will conduct visits in various environments including schools, hospitals, nursing/care homes, and clients' homes.

What kind of equipment will I need to use in this role?

You will need to use electrical safety testing equipment and hand tools, such as screwdrivers and tweezers, to perform your tasks.

Is travel required for this position?

Yes, travel is required within the West Midlands region using your own vehicle for client visits and equipment delivery.

Will I be working alone or with others?

You will have unaccompanied visits to clients but may occasionally be shadowed by trainees or other healthcare professionals.

How often will I need to document equipment management and work performed?

You will need to make accurate detailed entries after each visit and test in line with trust guidelines and UK data protection requirements.

What should I do if I encounter damaged equipment?

You should identify when repairs are necessary and raise appropriate requests for repairs to be completed by the technical team.

Are there environmental considerations I need to keep in mind?

Yes, you are expected to minimize the Trust's environmental impact by recycling, reducing paper waste, and considering the environmental implications of your purchases.

What support will I receive in terms of direction and supervision?

You will work under the direction of a senior technician and liaise with administrative staff to plan your visit timetable.

Will there be any required interaction with clients' families?

Yes, you may need to communicate with carers and families of clients, including those who have passed away, requiring sensitivity in those interactions.

Birmingham Community Healthcare NHS Foundation Trust

Science & Healthcare

Industry

5001-10,000

Employees

2011

Founded Year

Mission & Purpose

Birmingham Community Healthcare NHS Foundation Trust provides a wide range of community-based health services, including nursing, therapy, and specialist care, across Birmingham and surrounding areas. Their ultimate mission is to deliver high-quality, patient-centered care in the community, improving health outcomes and quality of life. Their purpose is to offer accessible, effective healthcare services that support individuals in managing their health and well-being outside of hospital settings.