FAQs
What is the primary role of the Bank Audiology Quality and Compliance Manager Mentor?
The primary role is to support the new Audiology Quality and Compliance Manager in delivering IQIPS Accreditation and ensuring compliance with IQIP standards.
What are the key responsibilities of this position?
Key responsibilities include coordinating compliance with IQIP standards, providing expert knowledge of IQIP requirements, collating performance and quality information, and overseeing audit reports in collaboration with the Head of Audiology.
Is there a requirement for administrative support in this role?
Yes, the role includes providing administrative support to Audiology Leads for IQIPS-associated tasks and other improvement projects.
How will project progress be tracked in this position?
A system will be developed and maintained to record, monitor, and track project progress and related activities within the department.
What kind of communication skills are necessary for this role?
Strong communication and persuasion skills are necessary to convey complex project information effectively to others.
Will I need to make changes to existing procedures?
Yes, there may be proposals for changes to procedures and practices within Audiology based on UKAS requirements.
How often will audits be conducted?
Audits to check compliance against UKAS standards will be undertaken on a monthly basis.
What type of documentation will I be responsible for collating?
You will collate project documentation including audits, patient feedback results, training records, and produce operational reports as required.
How is electronic information managed in this role?
Electronic information must be maintained and stored in accordance with Information Governance policy and procedure.
Will I be involved in investigating breaches of standards?
Yes, you will undertake investigations of any breaches of standards and work with the Audiology Leads to seek resolutions or mitigating actions.