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Banking Operations Analyst

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Accenture

3mo ago

  • Job
    Full-time
    Mid & Senior Level
  • Consulting
    Banking & Finance
  • Mumbai

AI generated summary

  • You should have a degree, 3-5 years of experience, quick adaptability, teamwork skills, strong communication, commitment to quality, and knowledge in Mortgage Servicing and Default management.
  • You will review loans pre-foreclosure, analyze loss mitigation processes, ensure compliance, examine borrower interactions, and assess quality controls in mortgage servicing portfolios.

Requirements

  • - Any Graduation
  • - 3 to 5 years of experience
  • - Adaptable and flexible
  • - Agility for quick learning
  • - Ability to work well in a team
  • - Written and verbal communication
  • - Commitment to quality
  • - Knowledge of Mortgage Servicing and Default management concepts like Loss mitigation, Foreclosure, Bankruptcy, Escrow analysis, Investor reporting, and Credit Bureau Reporting etc.

Responsibilities

  • Performs ongoing, structured, and rigorous review of loans prior to foreclosure referral and foreclosure sale in order to identify exceptions in loss mitigation processing and customer interactions
  • Examines Loss Mitigation processes for accuracy, completeness, and compliance with investor/insurer guidelines
  • Reviews for Borrower cooperation in establishing modifications, and responsiveness in making trial payments or breaches of modifications for technical (non-substantive) reasons
  • Confirms borrowers were educated with loss mitigation opportunities prior to foreclosure referral and foreclosure sale
  • Reviews call recording transcripts to ensure proper call handling as related to loss mitigation opportunities and offerings
  • In this role you are required to do analysis and solving of lower-complexity problems
  • Your day to day interaction is with peers within Accenture before updating supervisors
  • In this role you may have limited exposure with clients and/or Accenture management
  • You will be given moderate level instruction on daily work tasks and detailed instructions on new assignments
  • The decisions you make impact your own work and may impact the work of others
  • You will be an individual contributor as a part of a team, with a focused scope of work
  • Please note that this role may require you to work in rotational shifts
  • In this role you will be working on loans part of Mortgage Servicing and Default management portfolios like Loss mitigation, Foreclosure, Bankruptcy, Escrow analysis, Investor reporting and Credit Bureau Reporting etc.
  • You are required to do production or testing of existing quality controls to ensure regulatory / procedural compliance.

FAQs

What qualifications are required for the Banking Operations Analyst position?

Any graduation is required for the Banking Operations Analyst position.

How many years of experience are required for this role?

The role requires 3 to 5 years of experience.

What are the main responsibilities of a Banking Operations Analyst at Accenture?

The main responsibilities include evaluating loss mitigation processing, reviewing loans for foreclosure adherence, confirming borrower education on loss mitigation, and ensuring compliance with investor/insurer guidelines.

Will there be opportunities to interact with clients in this role?

In this role, there may be limited exposure to clients; most interactions will be with peers within Accenture.

What skills are necessary for success in this position?

Necessary skills include adaptability, quick learning, teamwork, strong written and verbal communication, and a commitment to quality mortgage servicing.

Are shifts required for this job?

Yes, this role may require you to work in rotational shifts.

What specific mortgage servicing processes will I be involved with?

You will be involved with Loss Mitigation, Foreclosure, Bankruptcy, Escrow analysis, Investor reporting, and Credit Bureau Reporting.

What type of analysis will I be performing in this role?

You will be doing analysis and solving lower-complexity problems as part of your daily tasks.

How much supervision will I receive in this position?

You will receive moderate level instruction on daily work tasks and detailed instructions on new assignments.

Is there a focus on compliance for this position?

Yes, ensuring regulatory and procedural compliance is a significant part of the role.

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Accenture

Technology
Industry
10,001+
Employees
1989
Founded Year

Mission & Purpose

Accenture is a global professional services company with leading capabilities in digital, cloud, and security. Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations Services, and Accenture Song—all powered by the world’s largest network of Advanced Technology and Intelligent Operations centers. Our people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners, and communities.

Culture & Values

  • Client Value Creation

    Enabling clients to become high-performance businesses and creating long-term relationships by being responsive and relevant and by consistently delivering value.

  • One Global Network

    Leveraging the power of global insight, relationships, collaboration and learning to deliver exceptional service to clients wherever they do business

  • Respect for the Individual

    Valuing diversity and unique contributions, fostering a trusting, open and inclusive environment and treating each person in a manner that reflects Accenture’s values.

  • Best People

    Attracting, developing and retaining the best talent for our business, challenging our people, demonstrating a “can-do” attitude and fostering a collaborative and mutually supportive environment.

  • Integrity

    Being ethically unyielding and honest and inspiring trust by saying what we mean, matching our behaviors to our words and taking responsibility for our actions.

  • Stewardship

    Fulfilling our obligation of building a better, stronger and more durable company for future generations, protecting the Accenture brand, meeting our commitments to stakeholders, acting with an owner mentality, developing our people and helping improve communities and the global environment.

Benefits

  • Medical coverage

    Employees have a choice of national plans (PPO, EPO, HDHP) covering a wide range of medical services and prescription drugs.

  • Parental leave

    16 weeks paid maternity leave for birth parents. 8 weeks paid time off for other parents

  • Flexible work arrangements

    Flexible work arrangements help employees achieve work/life balance while also meeting Accenture’s business needs.

  • Paid time off

    PTO encompasses traditional vacation time along with paid sick leave; days vary based on level and tenure from 17 to 27 per year.

  • Holidays

    We provide 8 paid standard holidays and 2 culture days (for any days you choose), in addition to the PTO program.

  • Life Insurance

    Accenture provides you with a basic level of coverage and you can purchase more coverage for yourself and your family.