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Bar Manager

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Marriott International

Yesterday

  • Job
    Full-time
    Mid Level
  • Hospitality & Retail
    People, HR & Administration
  • Melbourne

AI generated summary

  • You must have a high school diploma/GED plus 4 years in food and beverage, or a 2-year degree in Food Service, Hospitality, or a related field.
  • You will oversee bar operations, manage staff, ensure compliance with laws, control inventory, enhance guest satisfaction, and support staff training and menu development while meeting budget goals.

Requirements

  • High school diploma or GED; 4 years' experience in the food and beverage, culinary, or related professional area.
  • OR
  • 2-year degree from an accredited university in Food Service Management, Hotel and Restaurant Management, Hospitality, Business

Responsibilities

  • Responsible for bar/lounge daily shift operations and supervision of staff. Position assists with promoting the lounge, menu planning, maintains standards, assists servers on the floor during peak periods and manages property liquor inventories and controls. Strives to ensure guest and employee satisfaction while maintaining the operating budget. Accountable for enforcing all legal obligations professionally and consistently. Determines training needed to accomplish goals, then implements plan. Strengthens the food and beverage/culinary team by assisting in other outlets when needed.
  • Implements agreed upon beverage policy and procedures throughout the property.
  • Manages in compliance with all local, state and Federal beverage and liquor laws.
  • Understands beverage control including days on hand, perpetual inventory, bar pars, portion control, costs controls, beverage potentials, mix of sales analysis for beverage, issue & returns, food standards, and period end inventory.
  • Monitors adherence to all liquor control policies and procedures.
  • Attends pre- and post-convention meetings as needed to understand group needs.
  • Comprehends budgets, operating statements and payroll progress reports as needed to assist in the financial management of department.
  • Participates in the management of department's controllable expenses to achieve or exceed budgeted goals.
  • Manages to achieve or exceed budgeted goals.
  • Ensures compliance with all Bar/Lounge policies, standards and procedures.
  • Maintains food handling and sanitation standards.
  • Manages inventories according to budget and business levels.
  • Assists with developing menus and promotions as necessary.
  • Trains staff on liquor control policies and procedures.
  • Supervises staffing levels to ensure that guest service, operational needs and financial objectives are met.
  • Ensures employees understand expectations and parameters.
  • Communicates critical information to the Bar/Lounge staff regarding each event.
  • Provides excellent customer service.
  • Interacts with guests to obtain feedback on product quality and service levels.
  • Responds effectively to guest problems and complaints.
  • Empowers employees to provide excellent customer service.
  • Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement.
  • Provides feedback to individuals in an effort to improve service performance.
  • Reviews comment cards and guest satisfaction results with employees.
  • Supports a departmental orientation program for employees to receive the appropriate new hire training to successfully perform their job.
  • Participates in the development and implementation of corrective action plans.

FAQs

What are the primary responsibilities of a Bar Manager at The Ritz-Carlton Melbourne?

The Bar Manager is responsible for daily bar/lounge operations, staff supervision, promoting the lounge, menu planning, maintaining standards, managing liquor inventories, and ensuring guest and employee satisfaction while adhering to the operating budget.

What qualifications do I need to apply for the Bar Manager position?

Candidates must have either a high school diploma or GED with 4 years of experience in food and beverage or a related area, or a 2-year degree in Food Service Management, Hotel and Restaurant Management, Hospitality, Business Administration, or a related major with 2 years of experience in food and beverage or culinary.

Is this position full-time?

Yes, the Bar Manager position is a full-time role.

Are there any specific legal requirements for this position?

Yes, candidates must have full-time work rights in Australia to be considered for the Bar Manager role.

What type of training and development opportunities are offered?

The Ritz-Carlton Melbourne provides hotel training opportunities produced independently and offers access to internationally recognized training programs by Marriott International.

What should I expect regarding customer service expectations?

The Bar Manager must provide excellent customer service, interact with guests for feedback, address problems and complaints effectively, and emphasize guest satisfaction during departmental meetings.

What benefits are offered to employees in this role?

Employees can enjoy discounts on hotel rooms and food & beverage across all properties, recognition programs, wellbeing and mindfulness programs, an Employee Assistance Program, and dry cleaning services.

How does The Ritz-Carlton ensure compliance with legal obligations in beverage management?

The Bar Manager is accountable for enforcing all legal obligations related to beverage and liquor laws and must monitor adherence to all liquor control policies and procedures.

Will I be responsible for managing the bar's inventory?

Yes, the Bar Manager is responsible for managing the bar's liquor inventory according to budget and business levels while ensuring compliance with beverage control policies.

How does The Ritz-Carlton promote a diverse workforce?

The Ritz-Carlton is committed to non-discrimination on any protected basis and focuses on hiring a diverse workforce to sustain an inclusive, people-first culture.

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Marriott International

Travel & Leisure
Industry
10,001+
Employees
1927
Founded Year

Mission & Purpose

Marriott International, Inc. is based in Bethesda, Maryland, USA, and encompasses a portfolio of nearly 8,300 properties under 30 leading brands spanning 138 countries and territories. Its heritage can be traced to a root beer stand opened in Washington, D.C., in 1927 by J. Willard and Alice S. Marriott. Marriott International is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Marriott International does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws. Community Guidelines: We reserve the right to remove without any notice content that we determine in our sole discretion is offensive or illegal, contains personally identifiable information, trademarks or copyrights belonging to a third party, advertises a third party’s products or services, or is otherwise inappropriate. Application Tips: We encourage job seekers to protect themselves from email and recruiting scams. Please note: 1) We do not accept applications via email or fax; 2) We never ask for money as part of the application process; 3) We only contact job applicants from approved email domains.

Benefits

  • Travel Perks & Benefits

    We encourage you to explore the world around you, so we offer generous hotel and food discounts at thousands of our global properties. What a way to travel! We look after our associates, which is why we also have a comprehensive and competitive benefits program.

  • Recognition & Rewards

    Marriott recognizes success and commitment. We honor and encourage leadership and exceptional service. We also give bonuses for successful referrals and we reward long service. We believe hard work should be acknowledged.

  • Growth Opportunities

    Marriott believes in a career that flourishes with you. We also believe that wider experiences often provide a more enriching experience. We offer professional development, mentoring and training to help you get to where you want to go.