Job
Barista - London
Ralph Lauren
•
26d ago
💼 Graduate Job
London
AI generated summary
- You must have 1 cycle in hospitality, experience with coffee making, strong communication skills, results-driven, team player, and flexible for this Barista role in London.
- You will prepare and serve coffee drinks, maintain inventory, operate equipment, take orders accurately, uphold company standards, provide excellent customer service, ensure cleanliness, handle payments, and enhance guest experience at Ralph Lauren in London.
Description
- We have an exciting vacancy for a Barista to join our busy Flagship store On Bond Street. Your focus will be To create the perfect coffee and hot beverages for each guest, ensuring each drink is in-line with the Ralph Lauren standards, and the quality and service is by no means compromised. You will interact with the guests to ensure their needs are meet and are comfortable, offering suggestions from the drinks menu through storytelling and educating them on our considered drinks menu offering.
Requirements
- Minimum of 1 strategic cycle in hospitality
- Previous experience making fresh coffee and hot drinks
- Possess strong communication and interpersonal skills
- Be action orientated and solution driven to achieve results
- A desire to build relationships and promote team work
- Be flexible in supporting the business and team
Area of Responsibilities
Hospitality & Retail
Responsibilities
- Prepares and sells hot drinks by following prescribed recipes and preparation techniques for coffee drinks, such as Ralph’s Roast, Espresso, Latte, Mocha and Cappuccino etc.
- Generate revenue by attracting new customers; defining new and expanded services and products
- Maintains inventories by replenishing coffee bean supply; stocking coffee brewing equipment; maintaining supplies and pastries
- Keeps equipment operating by following operating instructions; troubleshooting breakdowns; maintaining supplies; performing preventive maintenance; calling for repairs
- Read checks clearly and orders are being processed accurately to reduce wastage
- Maintain a high standard of personal appearance and grooming, which includes wearing correct uniform whilst working
- Accurately take food/beverage orders, and deliver to guests in a timely manner.
- Ensure all drinks are prepared and are coherent with the company standards
- Utilise slow trade periods to check standards, refresh knowledge on the food and drink offering, and revising health & safety checks
- Ensure all equipment used front of house is kept clean and tidy at open and closing of venue
- Elevate the guest experience through link selling additional products when possible and/or suitable
- Follow up with each guest, ensuring they are content with service and food to ensure we are delivering on standards and offering a memorable experience.
- Clear bar accordingly and provide efficient smooth service that will help turn bar seating area
- Accurately taking cash, card or voucher payments from guests, ensuring correct change is offered and vendor receipts are retained in the till
Details
Work type
Part time
Work mode
office
Location
London