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Bellman

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Marriott International

1mo ago

  • Job
    Full-time
    Entry Level
  • Customer Relations
    Hospitality & Retail
  • Dubai

AI generated summary

  • You need a high school diploma or G.E.D., no prior work or supervisory experience is required, and no licenses or certifications are needed.
  • You will greet guests, assist with luggage, provide information on amenities, arrange transportation, ensure a professional appearance, and maintain safety while delivering excellent service.

Requirements

  • Education: High school diploma or G.E.D. equivalent.
  • Related Work Experience: No related work experience.
  • Supervisory Experience: No supervisory experience.
  • License or Certification: None

Responsibilities

  • Greet and escort guests to rooms.
  • Open doors and assist guests/visitors entering and leaving property.
  • Inform guests of property amenities, services, and hours of operation, and local areas of interest and activities.
  • Identify and explain room features to guests (e.g., use of room key, mini-bar, ice and vending areas, in-room safe, valet laundry services).
  • Transport guest luggage to and from guest rooms and/or designated bell area.
  • Assist with luggage storage and retrieval.
  • Assist guests/visitors in and out of vehicles, including assisting guests with loading/unloading luggage.
  • Supply guests with directions.
  • Arrange transportation (e.g., taxicab, shuttle bus, limousine/sedan service) for guests/visitors, and record advance transportation request as needed.
  • Communicate parking procedures to guests/visitors.
  • Follow all company policies and procedures, and report accidents, injuries, and unsafe work conditions to manager.
  • Maintain awareness of undesirable persons on property premises.
  • Ensure uniform and personal appearance are clean and professional and maintain confidentiality of proprietary information.
  • Welcome and acknowledge all guests, anticipate and address guests’ service needs, assist individuals with disabilities, and thank guests with genuine appreciation.
  • Speak with others using clear and professional language, and answer telephones using appropriate etiquette.
  • Develop and maintain positive working relationships with others.
  • Comply with quality assurance expectations and standards.
  • Read and visually verify information in a variety of formats (e.g., small print).
  • Move at a speed required to respond to work situations (e.g., run, walk, jog).
  • Stand, sit, or walk for an extended period of time or for an entire work shift.
  • Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance and objects weighing in excess of 75 pounds with assistance.
  • Move over sloping, uneven, or slippery surfaces as well as up and down stairs and/or service ramps.
  • Reach overhead and below the knees, including bending, twisting, pulling, and stooping.
  • Perform other reasonable job duties as requested by Supervisors.

FAQs

What is the job title for this position?

The job title is Bellman.

Where is the location of this job?

The job is located at Bulgari Resort Dubai, Jumeirah Bay Island, Dubai, United Arab Emirates.

Is this position full-time or part-time?

This position is full-time.

Is prior work experience required for this position?

No, prior related work experience is not required for this position.

What are the key responsibilities of a Bellman?

Key responsibilities include greeting and escorting guests to rooms, assisting with luggage transport, providing directions, arranging transportation, and maintaining professionalism and service standards.

Are there any educational requirements for this role?

Yes, a high school diploma or G.E.D. equivalent is preferred.

Are there physical requirements for this job?

Yes, the job requires moving, lifting, carrying, pushing, pulling objects weighing less than or equal to 50 pounds without assistance and using assistance for heavier items.

Is there a uniform policy for this position?

Yes, maintaining a clean and professional uniform is part of the job requirements.

Does this position involve interacting with guests?

Yes, it involves extensive interaction with guests, including addressing their service needs and providing information about the property and local areas.

Is there a support system for employees with disabilities?

Yes, the job includes assisting individuals with disabilities.

What should an applicant do if they have a question about the job?

They can contact the hiring manager for more information or clarification regarding the position.

Is there room for career development in this position?

Yes, joining Bulgari Hotels & Resorts provides opportunities for career growth within a large global team affiliated with Marriott International.

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Marriott International

Travel & Leisure
Industry
10,001+
Employees
1927
Founded Year

Mission & Purpose

Marriott International, Inc. is based in Bethesda, Maryland, USA, and encompasses a portfolio of nearly 8,300 properties under 30 leading brands spanning 138 countries and territories. Its heritage can be traced to a root beer stand opened in Washington, D.C., in 1927 by J. Willard and Alice S. Marriott. Marriott International is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Marriott International does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws. Community Guidelines: We reserve the right to remove without any notice content that we determine in our sole discretion is offensive or illegal, contains personally identifiable information, trademarks or copyrights belonging to a third party, advertises a third party’s products or services, or is otherwise inappropriate. Application Tips: We encourage job seekers to protect themselves from email and recruiting scams. Please note: 1) We do not accept applications via email or fax; 2) We never ask for money as part of the application process; 3) We only contact job applicants from approved email domains.

Benefits

  • Travel Perks & Benefits

    We encourage you to explore the world around you, so we offer generous hotel and food discounts at thousands of our global properties. What a way to travel! We look after our associates, which is why we also have a comprehensive and competitive benefits program.

  • Recognition & Rewards

    Marriott recognizes success and commitment. We honor and encourage leadership and exceptional service. We also give bonuses for successful referrals and we reward long service. We believe hard work should be acknowledged.

  • Growth Opportunities

    Marriott believes in a career that flourishes with you. We also believe that wider experiences often provide a more enriching experience. We offer professional development, mentoring and training to help you get to where you want to go.