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Benefits Associate I

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FIS

2mo ago

  • Job
    Full-time
    Mid Level
  • People, HR & Administration
    Banking & Finance

AI generated summary

  • You need 3+ years in benefits/data files, office equipment skills, confidentiality, detail orientation, Microsoft Office proficiency, and strong communication and analytical abilities.
  • You will process HRIS integrations, manage benefit payroll deductions, verify eligibility, resolve data issues, handle inquiries, process invoices, and assist with ad hoc reporting.

Requirements

  • Typically three or more year’s benefits/data files experience.
  • Knowledge of the use of office equipment required by the position, e.g., personal computer, fax machine, 10-key adding machine
  • Knowledge of general office procedures
  • Skill in appropriate telephone and email etiquette
  • Ability to read, comprehend, and interpret complex instructions, policies, procedures and correspondence
  • Ability to maintain strict confidentiality of information, both verbally and in writing
  • Ability to maintain a professional and courteous image
  • Ability to compile and report business information
  • Ability to accurately and efficiently type, format and produce reports, charts, graphs, and other general correspondence using Microsoft Word, Excel and PowerPoint software packages
  • Ability to sequence and monitor multiple activities for self
  • Attention to detail with reporting from multiple systems
  • Ability to apply analytical and decision-making capabilities to apply benefit files
  • Ability to prioritize work, handle details accurately and follow up with minimum supervision
  • Ability to meet deadlines, to communicate effectively verbally and in writing and establish and maintain effective working relationships with employees, vendors and HR partners

Responsibilities

  • Processes Workday HRIS integrations to multiple benefit vendors, managing discrepancies and error resolution.
  • Responsible for benefit payroll deduction file processing.
  • Processes benefit funding files with spending account vendors.
  • Verifies benefit dependent eligibility and qualified life events as needed.
  • Answers email inquiries/tickets from employees regarding benefit verification forms.
  • Assists employees with data issues related to benefit payroll deductions in partnership with benefit administrator for resolution.
  • Works with vendor contacts to investigate data discrepancies and provide information in ad-hoc situations.
  • Processes benefit invoices for multiple carriers and back-up reporting to FIS accounting partners.
  • Assists with ad hoc reporting requests out of Workday HRIS and Benefit vendor systems.

FAQs

What is the job title for this position?

The job title is Benefits Associate I.

What type of employment is offered for this position?

This position is a full-time role.

What is the required education level for this job?

A General Equivalency Diploma (GED) is desired for this position.

Is prior experience required for this role?

Yes, typically three or more years of benefits/data files experience is required.

Where is the location of this job?

The job does not require travel and can be performed at the designated work location.

What are the main responsibilities of the Benefits Associate I?

Main responsibilities include processing Workday HRIS integrations, managing benefit payroll deductions, verifying dependent eligibility, and handling employee inquiries regarding benefits.

What skills are necessary for this position?

Necessary skills include attention to detail, analytical capabilities, proficiency with Microsoft Word, Excel, and PowerPoint, and the ability to maintain confidentiality.

Are there opportunities for professional development?

Yes, the company offers always-on learning and development opportunities.

What kind of work environment can be expected in this role?

A collaborative work environment is promoted at FIS.

Does FIS support diversity and inclusivity in the workplace?

Yes, FIS values diversity and inclusivity, giving a voice to everyone on the team.

What additional qualifications would be considered a bonus?

Experience working on data management/reporting would be considered an added bonus.

Will I be required to undergo a drug test if offered this position?

Yes, candidates who receive a conditional offer of employment will be required to undergo a drug test.

Is there a commitment to protecting personal information at FIS?

Yes, FIS is committed to protecting the privacy and security of all personal information processed in order to provide services.

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FIS

Finance
Industry
5001-10,000
Employees
1968
Founded Year

Mission & Purpose

FIS is at the heart of the commerce and financial transactions that power the world’s economy. We are passionate about helping businesses and communities thrive by advancing the way the world pays, banks and invests, serving more than 20,000 clients and more than one million merchant locations in over 130 countries.