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Benefits Coordinator

  • Job
    Full-time
    Mid Level
  • Customer Relations
    People, HR & Administration
  • Kansas City, +1

AI generated summary

  • You need strong communication and organizational skills, attention to detail, proficiency in Microsoft Office, benefits terminology knowledge, a relevant degree or equivalent experience, and up to 3 years in HR/Benefits.
  • You will support benefits administration, resolve employee issues, manage HRIS tasks, attend meetings, ensure compliance with laws, and perform other assigned duties.

Requirements

  • Strong written and verbal communication skills and ability to communicate with a diverse client population, both internal and external, to relay accurate, appropriate and timely information
  • Strong organizational skills, strict attention to detail and ability to multitask
  • Proficient in Microsoft Office products and ability to learn related HRIS/carrier system functions
  • Ability to be flexible in a dynamic work environment
  • Exercise good judgment and maintain confidentiality in maintaining critical and sensitive information, records, and reports
  • Familiarity with employee benefits terminology – FSA, HSA, STD, LTD, etc.
  • BS in Business Administration, HR or related field and/or years of experience equivalent
  • Up to 3 years HR/Benefits experience

Responsibilities

  • Provides professional, administrative support for the Medical, Dental, Vision, Spending accounts, STD/LTD, and voluntary benefits (critical illness, hospital indemnity and accident).
  • Responsible for researching benefit plans, communicating with employees and resolving any benefit-related issues. Refers complex matters to more senior staff.
  • Performs daily administrative tasks including responding to emails and phone calls, processing qualifying life events, reviewing, entering, and approving information in the HRIS system as directed by senior staff.
  • Attends and participates in professional group meetings; stays abreast of new trends and innovations in the field of benefit administration.
  • Exercise judgment and discretion in seeking advice to ensure compliance with federal laws such as ERISA, HIPAA, COBRA and state laws in regard to the multiple states in which our clients do business as directed by senior staff.
  • Performs other duties assigned.

FAQs

What is the primary responsibility of a Benefits Coordinator at Lockton?

The primary responsibility of a Benefits Coordinator is to provide professional and administrative support for various benefit plans, including Medical, Dental, Vision, Spending accounts, and voluntary benefits, while also addressing employee inquiries and resolving benefit-related issues.

Is this position full-time or part-time?

This position is full-time.

What educational qualifications are required for the Benefits Coordinator role?

A Bachelor’s degree in Business Administration, Human Resources, or a related field, and/or years of experience equivalent to the role, is required for the Benefits Coordinator position.

How important is communication in this role?

Strong written and verbal communication skills are essential, as the role requires the ability to communicate effectively with a diverse client population, both internal and external.

What type of work environment can an employee expect?

Employees can expect an in-office work environment.

Are there any specific technical skills required for this position?

Yes, candidates should be proficient in Microsoft Office products and be able to learn related HRIS/carrier system functions.

What is the expected experience level for applicants applying for this role?

Applicants should have up to 3 years of HR/Benefits experience.

How does Lockton support diversity and inclusion in the workplace?

Lockton is committed to an inclusive culture and environment, promoting diversity, equity, and inclusion as essential values and recognizing the importance of cultivating a caring culture that celebrates differences.

What benefits does Lockton offer its employees?

Lockton provides industry-leading health insurance as well as additional options to support overall health and wellbeing.

Can I apply for this role through an employment agency?

Any unsolicited resumes submitted by an employment agency will become the property of Lockton Companies, and they reserve the right to hire those applicants without any fee owed to the agency. Only agencies with fee agreements should submit applicants through the designated Employment Coordinator.

Finance
Industry
10,001+
Employees
1966
Founded Year

Mission & Purpose

What makes Lockton stand apart is also what makes us better: independence. Lockton's private ownership empowers its 10,750+ Associates doing business in over 140+ countries to focus solely on clients' risk and insurance needs. With expertise that reaches around the globe, Lockton delivers the deep understanding needed to accomplish remarkable results.