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Billing Design and Configuration Specialist

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Vodafone

2mo ago

  • Job
    Full-time
    Senior Level
  • Data
    IT & Cybersecurity
  • Manchester

AI generated summary

  • You need experience with AMDOCs billing systems, technical consultation, post-pay design, system interdependencies, data analysis skills, strong numeracy, and excellent communication abilities.
  • You will liaise with stakeholders, assess solutions, manage design and delivery, resolve billing incidents, and implement best practices for efficient operations and high-quality standards.

Requirements

  • Experience of AMDOCs rating and Billing systems.
  • Experience in providing technical, business and process design consultation.
  • Experience in design and configuration of post-pay propositions and services.
  • Understanding of system interdependencies for rating and Billing.
  • Proficiency in Microsoft Excel and other data analysis tools.
  • Strong numerical, analytical and problem-solving skills.
  • Strong communication and interpersonal skills, comfortable explaining complex information.
  • Excellent attention to detail and accuracy.

Responsibilities

  • Liaise with stakeholders, business and technical teams, and outsourced partners as well as peers to understand commercial, business or regulatory project requirements.
  • Impact assess and present solution options, influence and support stakeholders on how we can deliver within the configurable capabilities of the heritage mobile billing applications.
  • Take ownership of design and delivery, producing plans, leading design, configuration and testing within agreed delivery timelines.
  • Create low level system designs to requirement specifications and implement configuration to agreed timelines and audit standards.
  • Investigate and resolve billing and tariff related incidents within agreed SLAs.
  • Be a strong and supportive team player, openly collaborative in team and the wider business.
  • Identify and implement best practices to ensure that the function is operated as efficiently as possible and against the highest quality standards.

FAQs

Do we support remote work?

Yes, we support remote work in a hybrid format, allowing employees to work both in the office and at home.

What are the working hours for this position?

The working hours for this position are full-time at 37.5 hours per week, from Monday to Friday.

Is there a specific office location for this job?

No, this position can be based at any Vodafone office location.

What kind of benefits does Vodafone offer for this role?

Vodafone offers an excellent remuneration and bonus package, up to 28 days of holiday entitlement, employee discounts, retail vouchers, a pension plan, stock options, and extensive learning and development tools.

What skills are required for the Billing Design and Configuration Specialist role?

Required skills include experience with AMDOCs rating and billing systems, technical and process design consultation, design and configuration of post-pay propositions, strong analytical and problem-solving skills, and proficiency in Microsoft Excel.

Are there any qualifications or certifications needed for this position?

Specific qualifications are not detailed in the job description, but relevant experience and expertise in billing systems and processes are essential.

How does Vodafone view diversity and inclusion in the workplace?

Vodafone is committed to driving inclusion for all and creating a workplace that reflects the communities and customers they serve, as indicated by their certification as a Great Place to Work.

What support is available for candidates needing adjustments during the recruitment process?

Vodafone offers support for candidates who require reasonable adjustments, such as extended time for assessments or assistive technology. Candidates can refer to the Accessibility section on the Vodafone Careers website for guidance.

What is the process for investigating and resolving billing incidents in this role?

The Billing Design and Configuration Specialist will take ownership of investigating and resolving billing and tariff-related incidents within agreed Service Level Agreements (SLAs).

Is prior experience in billing systems necessary for this role?

Yes, experience with AMDOCs rating and Billing systems is preferred for this position.

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Vodafone

Together We Can

Telecommunications
Industry
10,001+
Employees
1982
Founded Year

Mission & Purpose

At Vodafone, we are known for our technology, but the truth is, it is humanity that drives our business forward. With the global pandemic raising so many questions for tech brands, it has highlighted the leading role that we need to play. We believe that, when working together, humanity and technology can find the answers and create a better future for all. Working at Vodafone is all about helping people feel ready to benefit from new technology. We bring the future to even the most remote places, using technology to help families in disaster zones, showing young people that a phone is not just for fun and thinking about technology that doesn’t even exist yet. More than 35 years ago, we made the first-ever mobile phone call, we sent the first SMS in Britain and have been changing the lives of billions of people ever since. Now, we are using smartphones to fight cancer, big data for social good, and we aim to connect over 250 million people to our next generation networks by 2025. We are passionate about building a workplace where you can truly be yourself, share inspiration, embrace new opportunities, thrive and make a real difference to people and our planet. We are known for our technology, but it is humanity that drives us forward. What are you passionate about? #TogetherWeCan