FAQs
What are the main responsibilities of a billing specialist?
The main responsibilities of a billing specialist include drafting client invoices and credit memos, resolving billing discrepancies and disputes, assisting with monthly closing procedures, compiling and interpreting billing data, supporting accounting operations, operating an electronic billing system, compiling and reviewing reports, and working with the collections team to pursue past due payments.
What qualifications are required for a billing specialist position?
The qualifications for a billing specialist position include at least 2 years of experience in accounts receivable or billing, at least 3 years of customer service experience, a B.A. or B.S. degree or equivalent work experience, the ability to work accurately and independently, advanced knowledge of Excel, NetSuite experience is a plus, being extremely detail-oriented, clear and empathetic communication skills, the ability to work well in a team, and the ability to maintain stable performance under pressure.