FAQs
What qualifications are required for the billing specialist position in Cleveland?
Qualifications for the billing specialist position in Cleveland include at least 2 years of experience in accounts receivable or billing, at least 3 years of customer service experience, a B.A. or B.S. degree or equivalent work experience, the ability to work accurately and independently, advanced knowledge of Excel, and NetSuite experience is a plus.
What are the responsibilities of a billing specialist at Cision in Cleveland?
Responsibilities of a billing specialist at Cision in Cleveland include drafting key client deliverables such as customer invoices and credit memos, resolving billing discrepancies and disputes, assisting with monthly closing procedures, compiling, interpreting, and summarizing billing data, supporting accounting operations and client service staff, operating an electronic billing system, compiling and reviewing reports, and working with the collections team to pursue past due payments.
What skills are necessary to succeed as a billing specialist in Cleveland?
Skills necessary to succeed as a billing specialist in Cleveland include exceptional customer service skills, strong communication and organizational skills, accuracy and attention to detail, the ability to de-escalate and resolve conflicts, motivation and initiative to quickly pick up new skills, clear and empathetic communication in both one-on-one and team settings, and the ability to maintain stable performance under pressure.