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Bookstore Cashier On-Call

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Douglas College

1mo ago

  • Job
    Full-time
    Junior (1-2 years)
  • New Westminster
  • 4d left

AI generated summary

  • You need strong English skills, a year of retail experience, excellent communication, cash register proficiency, bookkeeping knowledge, and flexible availability during busy periods.
  • You will process sales and refunds, assist customers, manage inventory, handle online orders, maintain security, and respond to inquiries while organizing store materials.

Requirements

  • Good working knowledge of the English language (written and verbal).
  • Minimum of one year’s experience in a college bookstore or comparable computerized retail environment.
  • Proven ability to communicate courteously and effectively in person, in writing, and over the telephone with students, faculty, administrators, staff, and the public with a strong emphasis on customer service.
  • Demonstrated ability to operate a multiple category register and accurately input charges into a pinpad; use calculators, copiers and fax machines.
  • General working knowledge of bookkeeping and accounting practices and procedures.
  • Proven ability to work with a minimum of direct supervision and under pressure, establish priorities and meet deadlines.
  • Open and flexible availability during the busy semester rush period.

Responsibilities

  • 1. Receives and processes all sales, refunds, in-house charges and sponsorships.
  • 2. receives, counts, documents, examines payment and sponsorship documents for accuracy and completeness;
  • 3. fills purchase orders and distance education orders;
  • 4. determines whether merchandise can be accepted for return and issues refunds or gives exchanges;
  • 5. files a variety of related materials such as invoices.
  • 6. Merchandises and protects inventory.
  • 7. assists customers in locating and selecting items;
  • 8. labels, stocks, organizes and merchandises inventory;
  • 9. unpack and re-stock merchandise and textbooks in a timely manner when it arrives;
  • 10. maintains a general awareness of surroundings for security purposes.
  • 11. Performs other related duties.
  • 12. pick and process online web orders with accuracy and precision.
  • 13. responds to in-person and telephone enquiries, answering questions where able and referring as appropriate;
  • 14. sorts and distributes bookstore mail.

FAQs

What are the work arrangements for the Bookstore Cashier position?

The Bookstore Cashier position is on-call, with shifts offered in 4-7 hour durations during operational hours at either the Coquitlam or New Westminster Bookstore locations.

When is the expected availability for this job?

Flexible availability is required between August 19, 2024, and September 20, 2024, with the potential for on-call shift coverage after this period and during the semester.

What are the expected shift hours during busy periods?

Expected shift hours during rush/semester start are between 8:00 am and 7:00 pm, while regular operational hours are from 9:00 am to 4:00 pm.

What specific duties will the Bookstore Cashier be responsible for?

Duties include picking and packing orders, processing web payments, handling in-person transactions, receiving and processing sales and refunds, assisting customers, merchandising inventory, and performing other related tasks.

What qualifications are necessary for this role?

Applicants should have a good working knowledge of English, a minimum of one year’s experience in a college bookstore or similar retail environment, strong customer service skills, and the ability to operate retail equipment and handle cash transactions.

Are Saturday shifts required?

Saturday shifts may be required depending on operational needs.

Is my availability flexible once the busy period is over?

Yes, after the busy period, cashiers will be recalled on an on-call basis, and availability will be requested in advance for upcoming busy periods.

What type of customer service skills are required?

Candidates must demonstrate the ability to communicate courteously and effectively with students, faculty, staff, and the public, with a strong emphasis on customer service.

What tools or equipment should I be able to use in this role?

Applicants should be able to operate a multi-category register, accurately input charges into a pinpad, and use calculators, copiers, and fax machines.

What is the work environment like?

The work environment involves regular interaction with customers in a retail setting, handling transactions, and being aware of security measures to protect inventory.

Douglas College

Do what you love. Be good at it.

Education
Industry
1970
Founded Year

Mission & Purpose

Douglas College is one of the largest degree-granting colleges in British Columbia, educating close to 25,000 students a year. With two major campuses - one in New Westminster and one in Coquitlam - directly on SkyTrain lines, Douglas is one of the most accessible post-secondary institutions in Metro Vancouver. Douglas offers the most bachelor’s degrees and post-degree programs of any college in B.C., and is noted for combining the academic foundations of a university with the career-ready skills of a college. Because of the College’s strong academic base, the majority of these for-credit courses transfer to different research universities in B.C. and across Canada, providing students with flexible pathways to reach their academic goals. Over 960 experienced, teaching-focused faculty bring both academic rigor and real-world experience to the classroom at Douglas. Outside the classroom, over 900 other employees work together to create a friendly, inspiring, supportive and respectful environment.