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Branch Manager ‎Greater Fredericton · (Futures Opportunities)

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TD Bank

2mo ago

  • Job
    Full-time
    Senior Level
  • People, HR & Administration
    Banking & Finance
  • Fredericton
  • Quick Apply

AI generated summary

  • You need a degree or 5+ years in finance, BCO and IFIC/CSC completed, strong communication skills, strategic thinking, and decision-making abilities, plus proficiency in MS Office.
  • You will mentor the team, enhance customer experience, resolve issues, manage administrative duties, develop strategies, ensure transaction accuracy, and foster a positive work environment.

Requirements

  • • Undergraduate degree and/or over 5 years of relevant experience
  • • Completion of Branch Compliance Officer (BCO) and IFIC or CSC Course
  • • A strategic thinker with extensive knowledge of advanced investing and credit processes, policies, programs, and systems to provide tactical direction to senior leadership
  • • Proficiency in software tools including MS Office, and internet application
  • • Strong communication skills to liaise with customers, employees, and cross functional teams
  • • A thorough and accurate decision maker who can exercise discretion and judgement skills when working with confidential information
  • • A dedicated and committed leader who can make an impact on the team and positively influence them and achieve results with effective negotiation, problem-solving and communication skills

Responsibilities

  • Mentor the team on advice-giving strategies on banking solutions to improve the overall customer experience and financial confidence
  • Promote TD's image and goodwill within the community by participating in community events
  • Enhance customer experience by understanding their financial needs and providing appropriate solutions
  • Act as the highest point of escalation for the branch to ensure customer issues are handled in the best course of action and participate in the resolution of reported matters when required
  • Oversee complex branch administrative duties for mutual funds, real estate secured credit, and other compliance-related issues
  • Ensure overall employee scheduling is optimal
  • Develop and implement business development strategies within the budget and communicate results to the team to meet business objectives
  • Ensure accuracy of all customer transactions as per TD's policies to achieve operational excellence
  • Mentor the team on offering One TD solutions and building lasting relationships with customers
  • Liaise with Wealth and Business Banking to stay updated with processes, emerging issues, and industry regulations
  • Cultivate a positive and customer-focused work environment that builds productivity, innovation, operational improvement, and professionalism

FAQs

What are the hours for this Branch Manager position?

The position requires 37.5 hours of work per week.

Where is the work location for this role?

The work location is in Fredericton, New Brunswick, Canada.

What is the salary range for the Branch Manager position?

The salary range for the Branch Manager is $86,600 - $130,000 CAD.

What is the required experience for this position?

Candidates should have an undergraduate degree and/or over 5 years of relevant experience.

Are there any specific qualifications or certifications needed?

Yes, candidates are required to complete the Branch Compliance Officer (BCO) and IFIC or CSC Course.

What type of skills are important for this role?

Strong communication skills, decision-making abilities, and leadership qualities are essential for this role.

Is there an opportunity for career development in this position?

Yes, TD provides regular development conversations, training programs, and mentorship opportunities to support career advancement.

What benefits does TD offer as part of the Total Rewards package?

The Total Rewards package includes base salary, variable compensation, health and well-being benefits, retirement programs, paid time off, and other employee benefits.

What is the company's commitment towards employee development?

TD is committed to helping colleagues succeed through regular career conversations, access to an online learning platform, and mentoring programs.

Can I expect support during the onboarding process?

Yes, TD provides training and onboarding sessions to ensure you have everything you need to succeed in your new role.

What is the interview process for this position?

Candidates of interest will be contacted to schedule an interview, and the outcome will be communicated to all applicants by email or phone call.

Is there support for accessibility during the interview process?

Yes, candidates can request accommodations, such as accessible meeting rooms or captioning for virtual interviews, to assist during the interview process.

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TD Bank

Finance
Industry
10,001+
Employees

Mission & Purpose

Headquartered in Toronto, Canada, the Toronto-Dominion Bank and its subsidiaries are collectively known as TD Bank Group (TD). TD had CDN$1.9 trillion in assets on July 31, 2023. TD also ranks among the world’s leading online financial services firms, with more than 16 million active online and mobile customers. TD offers a full range of financial products and services to over 27.5 million customers worldwide through four key business lines: - Canadian Personal and Commercial Banking including TD Canada Trust, Business Banking, and MBNA - U.S. Retail including TD Bank, America’s Most Convenient Bank, TD Auto Finance (U.S.), TD Wealth (U.S.) and TD’s investment in Schwab - Wealth Management & Insurance including TD Wealth (Canada), TD Direct Investing, and TD Insurance - Wholesale Banking including TD Securities and TD Cowen