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Breast Screening Receptionist

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Frimley Health NHS Foundation Trust

15d ago

  • Job
    Full-time
    Junior & Mid Level
  • People, HR & Administration
    Healthcare
  • Windsor

AI generated summary

  • You need 3 GCSEs (C or above), NHS experience, good computer skills, attention to detail, and the ability to communicate well and work under pressure in a busy environment.
  • You will check clients in, book appointments, communicate with healthcare staff, record patient info, maintain confidentiality, handle inquiries, and assist with clinic operations.

Requirements

  • 3 GCSEs grade C or above
  • NHS Experience
  • Flexible approach to work
  • Computer skills
  • Communicate effectively
  • Attention to detail
  • Work well under pressure
  • Use own initiative and prioritise workload
  • NHS experience
  • Knowledge of appointment systems
  • Outlook office skills
  • Used to a busy environment
  • Working with the public
  • Clerical/office experience

Responsibilities

  • To reception the screening clinic, checking clients’ details and booking them in.
  • Making appointments by letter or by telephone.
  • Communicate with other health care workers e.g. Doctors, Radiographers and others daily.
  • Accurately record patient information on NBSS.
  • To ensure that reports are sent to GP’s within an agreed timescale.
  • Provide a caring service to the patients at all times by being friendly and approachable.
  • Receive and deal with telephone enquiries and liaise with any other staff/departments as required.
  • Ensure patient confidentiality is observed and maintained in respect of all patient information.
  • Carry out duties at other sites within the Trust as required on an occasional basis.
  • Carry out any other duties relevant to the post as requested by the Programme Manager of Breast Screening.
  • Any other duties, which may be requested by the manager, to facilitate the smooth running of the department.
  • This job description and associated KSF outline are not exhaustive and can be altered as the post develops, or with changes in service requirements. Such changes will take place in consultation between the post holder and the manager.

FAQs

What qualifications do I need to apply for the Breast Screening Receptionist position?

You need at least 3 GCSEs grade C or above.

Is previous NHS experience required for this role?

No, NHS experience is desirable but not essential.

What are the main duties of the Breast Screening Receptionist?

The main duties include reception of the screening clinic, making appointments, communicating with healthcare workers, recording patient information, and ensuring patient confidentiality.

Will I be required to work with the public?

Yes, the role involves regular interaction with patients and the public.

What skills are essential for this position?

Essential skills include computer skills, effective communication, attention to detail, the ability to work well under pressure, and the ability to use initiative and prioritize workload.

Are there opportunities for flexible working arrangements?

Yes, Frimley Health NHS Foundation Trust encourages applications from people who wish to work on a flexible basis.

Is there an emphasis on patient confidentiality in this role?

Yes, maintaining patient confidentiality is a crucial responsibility in this role.

Can I be asked to work at other sites within the Trust?

Yes, you may be required to carry out duties at other sites within the Trust on an occasional basis.

What kind of environment will I be working in?

You will be working in a busy healthcare environment that supports a team-oriented and caring approach to patient service.

How does the Trust support staff development?

The Trust provides first-class development opportunities for all staff, with a wide range of training available in professional, management, leadership, and clinical skills.

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Frimley Health NHS Foundation Trust

Our vision is to be a leader in health and wellbeing, delivering exceptional services for our communities.

Science & Healthcare
Industry
10,001+
Employees
2014
Founded Year

Mission & Purpose

Frimley Health NHS Foundation Trust (FHFT) has an outstanding reputation and a proud record of achievement. As well as a performing, well led and ambitious Foundation Trust, we have exciting times ahead of us. The Trust’s vision is to lead in delivering exceptional health and well being services to our communities. Turning our vision into reality, we are continuing to make significant invest in our infrastructure and facilities, striving for excellence and empowering our people to deliver excellence. Providing a supportive, dynamic MDT working environment, allowing our teams to deliver high quality patient care and achieving work life balance, whilst encouraging continuous professional development. We are proud of the ambitions laid out in our strategy, Our Future FHFT, including our vision to be a leader in Health & Wellbeing, Innovation and Education, Diversity, Equality and Inclusion at the heart of everything we do. Services are delivered from three main hospital sites: Frimley Park Hospital (Camberley) Heatherwood Hospital (Ascot) Wexham Park Hospital (Slough) Additionally, the Trust delivers outpatient and diagnostic services from Aldershot, Farnham, Fleet, Windsor, Maidenhead and Bracknell bringing a range of services closer to these communities. We are also proud to host the Defence Medical Group South East at Frimley Park with military surgical, medical and nursing personnel working alongside the hospital's NHS staff providing care to patients in all specialties. We have also made significant investment in our quality improvement and digital programmes to support our vision and we will ensure that we achieve our aim of providing the highest quality healthcare to our patients. Our new EPR – Epic – went live in June 2022 and we are already beginning to reap the benefits of this ambitious investment. Our three core values, and the behaviours that support them, guide everything we do and set out what we expect of our staff in the way they treat patients.