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Business Analyst

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OpenText

2mo ago

  • Job
    Full-time
    Junior, Mid & Senior Level
  • Customer Relations
    Business, Operations & Strategy
  • Bangalore

AI generated summary

  • You need 2-5 years in Revenue Operations, a relevant degree, strong Excel and analytical skills, teamwork and independence, attention to detail, and excellent communication and organizational skills.
  • You will manage project processes, analyze business requirements, implement system improvements, establish reporting standards, and develop training materials while collaborating with cross-functional teams.

Requirements

  • Experience: 2 - 5 years in Revenue Operations
  • Education: Bachelor/Master’s degree in business administrations (BBA/BBM/MBA) or equivalent degree in business/finance/economics/operations related discipline
  • Strong Excel skills and analytical skills.
  • Ability to work in a team environment
  • Ability to work independently & self-learn
  • Excellent attention to detail and analytical ability
  • Excellent communication and organizational skills
  • Creativity in finding solutions is a plus

Responsibilities

  • Initiates process & procedures relating to Project creation/Booking process, Project maintenance, Customer invoicing, Project closure.
  • Interprets business requirements to support delivery management to deliverables, informing management & stakeholders of key issues and change which may impact the financials (revenue & cost) and compliance of the project.
  • Determine the most efficient and effective way to implement improvements in systems, process & tools
  • Establishes and maintains standard methods and processes for reporting & analytics based on industry best practices
  • Responsible for developing training materials
  • Works with:
  • CSO - PS Field (Engagement Managers/Project Managers)
  • Finance, HR & IT
  • Various other Professional Services / Revenue Operations groups including global PS and Subcontractor/Vendor management teams

FAQs

What is the primary function of the Subcontractor Support Analyst role?

The primary function of the Subcontractor Support Analyst role is to provide transactional, analytical, and operational support within the CSO Revenue Operations organization, which includes project management processes, customer invoicing, and maintenance.

What qualifications are required for this position?

A Bachelor/Master’s degree in business administration (BBA/BBM/MBA) or an equivalent degree in business, finance, economics, or an operations-related discipline is required for this position.

What kind of experience is necessary for this role?

The role requires 2 to 5 years of experience in Revenue Operations.

Which ERP tools should candidates be familiar with?

Candidates should have experience using ERP tools like Salesforce and Changepoint.

What are the key skills needed for the Subcontractor Support Analyst role?

Key skills include strong Excel and analytical skills, ability to work in both team and independent environments, excellent attention to detail, communication and organizational skills, and creativity in problem-solving.

What types of teams will the Subcontractor Support Analyst work with?

The analyst will work with various teams including CSO - PS Field (Engagement Managers/Project Managers), Finance, HR, IT, and other Professional Services/Revenue Operations groups, including global PS and Subcontractor/Vendor management teams.

Is there any training aspect involved in this position?

Yes, the role includes responsibilities for developing training materials for the team.

Does OpenText promote an inclusive work environment?

Yes, OpenText actively works to build an inclusive work environment and adheres to their Employment Equity and Diversity Policy, ensuring a workplace that is inclusive of all individuals.

How should applicants contact OpenText if they need accommodation due to a disability?

Applicants can contact OpenText at hr@opentext.com for assistance or reasonable accommodation related to a disability during the application or recruiting process.

What is the location for this role?

This position is based in Bangalore.

Technology
Industry
10,001+
Employees

Mission & Purpose

OpenText is a world leader in Information Management, helping companies securely capture, govern and exchange information on a global scale. OpenText solves digital business challenges for customers, ranging from small and mid-sized businesses to the largest and most complex organizations in the world.