FAQs
What is the primary function of the Subcontractor Support Analyst role?
The primary function of the Subcontractor Support Analyst role is to provide transactional, analytical, and operational support within the CSO Revenue Operations organization, which includes project management processes, customer invoicing, and maintenance.
What qualifications are required for this position?
A Bachelor/Master’s degree in business administration (BBA/BBM/MBA) or an equivalent degree in business, finance, economics, or an operations-related discipline is required for this position.
What kind of experience is necessary for this role?
The role requires 2 to 5 years of experience in Revenue Operations.
Which ERP tools should candidates be familiar with?
Candidates should have experience using ERP tools like Salesforce and Changepoint.
What are the key skills needed for the Subcontractor Support Analyst role?
Key skills include strong Excel and analytical skills, ability to work in both team and independent environments, excellent attention to detail, communication and organizational skills, and creativity in problem-solving.
What types of teams will the Subcontractor Support Analyst work with?
The analyst will work with various teams including CSO - PS Field (Engagement Managers/Project Managers), Finance, HR, IT, and other Professional Services/Revenue Operations groups, including global PS and Subcontractor/Vendor management teams.
Is there any training aspect involved in this position?
Yes, the role includes responsibilities for developing training materials for the team.
Does OpenText promote an inclusive work environment?
Yes, OpenText actively works to build an inclusive work environment and adheres to their Employment Equity and Diversity Policy, ensuring a workplace that is inclusive of all individuals.
How should applicants contact OpenText if they need accommodation due to a disability?
Applicants can contact OpenText at hr@opentext.com for assistance or reasonable accommodation related to a disability during the application or recruiting process.
What is the location for this role?
This position is based in Bangalore.