Large

OpenText is a world leader in Information Management, helping companies securely capture, govern and exchange information on a global scale. OpenText solves digital business challenges for customers, ranging from small and mid-sized businesses to the largest and most complex organizations in the world.

Technology

OpenText

You should have 4-8 years of relevant experience, a Bachelor's degree, Microsoft Office proficiency, strong communication skills, and be fluent in English & Telugu.

You will provide administrative and logistical support, coordinate activities and communications, manage purchase orders, track compliance reports, and assist with the internship program and newsletters.

People, HR & Administration

Business, Operations & Strategy

Hyderabad

OPENTEXT OpenText is a global leader in information management, where innovation, creativity, and collaboration are the key components of our corporate culture. As a member of our team, you will have the opportunity to partner with the most highly regarded companies in the world, tackle complex issues, and contribute to projects that shape the future of digital transformation. Your Impact At OpenText, we make information management software to help customers reimagine what they can do with their information as they: Modernize their work, connect business fabrics, deliver digital experiences, advance their developers, embed security everywhere, and automate infrastructure and applications. This Enables OpenText To Uniquely Bring To Our Customers Trusted information – with governance over large data sets Next generation autonomous cloud – utilizing software to minimize human errors AI and security everywhere – at scale, with enterprise strength In short, we help customers manage largest data sets, secure that data, and apply analytics and AI to get more value. That is information reimagined. What The Role Offers As an Executive Assistant, you will coordinate various activities at Organizational level working closely with the Site Leader. Coordinate with other departments and Business Units and act as the single point of contact. * Provide administrative support to all the Hyderabad Engineering leaders * Provide logistical support for Executive and other visits from other sites of the company * Provide support in various Organizational and Site-level activities, coordinate with other functions like Facilities and IT for the same * Coordinate with internal stakeholders as well as with external vendors * Create Purchase Requisitions, track POs, provide status and track the payments * Track weekly / monthly timesheets compliance report / follow up * Coordinate various activities in the company's internship program * Compile and follow up inputs for site-wide monthly newsletter What You Need To Succeed * 4-8 years of experience working as an Executive Assistant, Personal Assistant, Coordinator or similar roles in a fast-paced organization * Bachelor's degree or equivalent experience * Proficient with Microsoft Office (Excel, Word and Power Point) * Be highly organized, detail-oriented, and discreet and be able to exercise tact and diplomacy * Be able to occasionally work early or late for special projects or events * Ability to multi-task effectively and balance priorities * Strong verbal, and written communication skills with the ability to draft clear and concise communication * Fluent in spoken English & Telugu One Last Thing OpenText's efforts to build an inclusive work environment go beyond simply complying with applicable laws. Our Employment Equity and Diversity Policy provides direction on maintaining a working environment that is inclusive of everyone, regardless of culture, national origin, race, color, gender, gender identification, sexual orientation, family status, age, veteran status, disability, religion, or other basis protected by applicable laws. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please contact us at hr@opentext.com. Our proactive approach fosters collaboration, innovation, and personal growth, enriching OpenText's vibrant workplace. 44168

OPENTEXTOpenText is a global leader in information management, where innovation, creativity, and collaboration are the key components of our corporate culture. As a member of our team, you will have the opportunity to partner with the most highly regarded companies in the world, tackle complex issues, and contribute to projects that shape the future of digital transformation.Your ImpactAt OpenText, we make information management software to help customers reimagine what they can do with their information as they: Modernize their work, connect business fabrics, deliver digital experiences, advance their developers, embed security everywhere, and automate infrastructure and applications.This Enables OpenText To Uniquely Bring To Our CustomersTrusted information – with governance over large data setsNext generation autonomous cloud – utilizing software to minimize human errorsAI and security everywhere – at scale, with enterprise strengthIn short, we help customers manage largest data sets, secure that data, and apply analytics and AI to get more value. That is information reimagined.What The Role OffersAs an Executive Assistant, you will coordinate various activities at Organizational level working closely with the Site Leader. Coordinate with other departments and Business Units and act as the single point of contact. * Provide administrative support to all the Hyderabad Engineering leaders * Provide logistical support for Executive and other visits from other sites of the company * Provide support in various Organizational and Site-level activities, coordinate with other functions like Facilities and IT for the same * Coordinate with internal stakeholders as well as with external vendors * Create Purchase Requisitions, track POs, provide status and track the payments * Track weekly / monthly timesheets compliance report / follow up * Coordinate various activities in the company's internship program * Compile and follow up inputs for site-wide monthly newsletter      What You Need To Succeed * 4-8 years of experience working as an Executive Assistant, Personal Assistant, Coordinator or similar roles in a fast-paced organization * Bachelor's degree or equivalent experience * Proficient with Microsoft Office (Excel, Word and Power Point) * Be highly organized, detail-oriented, and discreet and be able to exercise tact and diplomacy * Be able to occasionally work early or late for special projects or events * Ability to multi-task effectively and balance priorities * Strong verbal, and written communication skills with the ability to draft clear and concise communication * Fluent in spoken English & Telugu      One Last ThingOpenText's efforts to build an inclusive work environment go beyond simply complying with applicable laws. Our Employment Equity and Diversity Policy provides direction on maintaining a working environment that is inclusive of everyone, regardless of culture, national origin, race, color, gender, gender identification, sexual orientation, family status, age, veteran status, disability, religion, or other basis protected by applicable laws.If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please contact us at hr@opentext.com. Our proactive approach fosters collaboration, innovation, and personal growth, enriching OpenText's vibrant workplace.44168

Executive Assistant - OpenText

&lt;strong&gt;OPENTEXT &lt;br&gt;&lt;br&gt;&lt;/strong&gt;OpenText is a global leader in information management, where innovation, creativity, and collaboration are the key components of our corporate culture. As a member of our team, you will have the opportunity to partner with the most highly regarded companies in the world, tackle complex issues, and contribute to projects that shape the future of digital transformation.&lt;br&gt;&lt;br&gt;&lt;strong&gt;Your Impact&lt;br&gt;&lt;br&gt;&lt;/strong&gt;At OpenText, we make information management software to help customers reimagine what they can do with their information as they: Modernize their work, connect business fabrics, deliver digital experiences, advance their developers, embed security everywhere, and automate infrastructure and applications.&lt;br&gt;&lt;br&gt;&lt;strong&gt;This Enables OpenText To Uniquely Bring To Our Customers&lt;br&gt;&lt;br&gt;&lt;/strong&gt;Trusted information – with governance over large data sets&lt;br&gt;&lt;br&gt;Next generation autonomous cloud – utilizing software to minimize human errors&lt;br&gt;&lt;br&gt;AI and security everywhere – at scale, with enterprise strength&lt;br&gt;&lt;br&gt;In short, we help customers manage largest data sets, secure that data, and apply analytics and AI to get more value. That is information reimagined.&lt;br&gt;&lt;br&gt;&lt;strong&gt;What The Role Offers&lt;br&gt;&lt;br&gt;&lt;/strong&gt;As an Executive Assistant, you will coordinate various activities at Organizational level working closely with the Site Leader. Coordinate with other departments and Business Units and act as the single point of contact.&lt;br&gt;&lt;br&gt;&lt;ul&gt;&lt;li&gt;Provide administrative support to all the Hyderabad Engineering leaders&lt;/li&gt;&lt;li&gt;Provide logistical support for Executive and other visits from other sites of the company&lt;/li&gt;&lt;li&gt;Provide support in various Organizational and Site-level activities, coordinate with other functions like Facilities and IT for the same&lt;/li&gt;&lt;li&gt;Coordinate with internal stakeholders as well as with external vendors&lt;/li&gt;&lt;li&gt;Create Purchase Requisitions, track POs, provide status and track the payments&lt;/li&gt;&lt;li&gt;Track weekly / monthly timesheets compliance report / follow up&lt;/li&gt;&lt;li&gt;Coordinate various activities in the company's internship program&lt;/li&gt;&lt;li&gt;Compile and follow up inputs for site-wide monthly newsletter&lt;br&gt;&lt;br&gt;&lt;/li&gt;&lt;/ul&gt;&lt;strong&gt;What You Need To Succeed&lt;br&gt;&lt;br&gt;&lt;/strong&gt;&lt;ul&gt;&lt;li&gt;4-8 years of experience working as an Executive Assistant, Personal Assistant, Coordinator or similar roles in a fast-paced organization &lt;/li&gt;&lt;li&gt;Bachelor's degree or equivalent experience&lt;/li&gt;&lt;li&gt;Proficient with Microsoft Office (Excel, Word and Power Point)&lt;/li&gt;&lt;li&gt;Be highly organized, detail-oriented, and discreet and be able to exercise tact and diplomacy&lt;/li&gt;&lt;li&gt;Be able to occasionally work early or late for special projects or events&lt;/li&gt;&lt;li&gt;Ability to multi-task effectively and balance priorities&lt;/li&gt;&lt;li&gt;Strong verbal, and written communication skills with the ability to draft clear and concise communication &lt;/li&gt;&lt;li&gt;Fluent in spoken English &amp;amp; Telugu&lt;br&gt;&lt;br&gt;&lt;/li&gt;&lt;/ul&gt;&lt;strong&gt;One Last Thing&lt;br&gt;&lt;br&gt;&lt;/strong&gt;OpenText's efforts to build an inclusive work environment go beyond simply complying with applicable laws. Our Employment Equity and Diversity Policy provides direction on maintaining a working environment that is inclusive of everyone, regardless of culture, national origin, race, color, gender, gender identification, sexual orientation, family status, age, veteran status, disability, religion, or other basis protected by applicable laws.&lt;br&gt;&lt;br&gt;If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please contact us at hr@opentext.com. Our proactive approach fosters collaboration, innovation, and personal growth, enriching OpenText's vibrant workplace.&lt;br&gt;&lt;br&gt;&lt;strong&gt;44168&lt;/strong&gt;

Executive Assistant

You should have a related degree, 3-5 years in a customer-facing role, strong communication skills, ability to manage accounts, and fluency in English and German.

You will manage key accounts, strengthen relationships, drive retention, identify growth opportunities, handle escalations, and collaborate with teams to ensure customer satisfaction.

Customer Relations

Sales & Business Development

OPENTEXT OpenText is a global leader in information management, where innovation, creativity, and collaboration are the key components of our corporate culture. As a member of our team, you will have the opportunity to partner with the most highly regarded companies in the world, tackle complex issues, and contribute to projects that shape the future of digital transformation. Come and join our Customer Support-Team from Home Office based in Germany with your commitment as a Customer Manager YOUR IMPACT In this role, you are responsible for developing and strengthening strategic relationships within assigned accounts by protecting and growing Open Text’s revenue. You will promote Open Text’s solutions, support and services capabilities. As the primary point of contact for your assigned accounts, you will work closely with Sales, Services, Support, Legal and Finance to ensure customer satisfaction What The Role Offers * Sell the value of Open Text services and support programs and drive retention as well as expansion by developing and strengthening relationships (C level to Manager) * Develop and maintain long-term post-sales relationships with customer accounts critical to the company in terms of recurring base revenue and future growth. * Manage services and generate sales among key accounts, including upselling and cross-selling. * Forecast and track client account metrics. * Identify opportunities to grow business with existing clients. * Quoting, establishing a regular outreach cadence, positioning upsells, regular follow-up and closing renewals prior to expiration * Manage customer escalations in collaboration with cross-functional teams to ensure customer satisfaction and continuous improvement * Lead and attend client meetings What You Need To Succeed * Bachelor of Arts/Science or equivalent degree in Business Administration or related area of study * 3-5 years of experience in a customer-facing role in Sales or Customer Success Management preferred (Software Sales is an asset) * Eagerness to collaborate within, and across, teams to achieve results as well as an innovative and creative approach to complex challenges * Managing, servicing, and upselling an assigned territory of accounts * Operating with minimal supervision given latitude for decision making * Ability to interact effectively with all levels of a company including C level to Manager combined with strong communication and negotiation skills * Ability to prioritize and balance multiple projects, as well as deadlines, in an evolving environment * Fluent English and German Language skills both written and spoken One Last Thing OpenText is more than just a corporation, it's a global community where trust is foundational, the bar is raised, and outcomes are owned. OpenText's efforts to build an inclusive work environment go beyond simply complying with applicable laws. Our Employment Equity and Diversity Policy provides direction on maintaining a working environment that is inclusive of everyone, regardless of culture, national origin, race, color, gender, gender identification, sexual orientation, family status, age, veteran status, disability, religion, or other basis protected by applicable laws. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please contact us at hr@opentext.com. Our proactive approach fosters collaboration, innovation, and personal growth, enriching OpenText's vibrant workplace. Roles requiring a significant amount of trust may require criminal history verification. Please ask your Talent Acquisition Advisor for more information if you have any questions. OpenText does not seek or accept unsolicited resumes or CVs from recruitment agencies. We are not responsible for, and will not pay, any fees, commissions, or any other payment related to unsolicited resumes or CVs except as required in a written contract and a signed search assignment between Open Text and the recruitment agency or party requesting payment of a fee. 41428

OPENTEXTOpenText is a global leader in information management, where innovation, creativity, and collaboration are the key components of our corporate culture. As a member of our team, you will have the opportunity to partner with the most highly regarded companies in the world, tackle complex issues, and contribute to projects that shape the future of digital transformation.Come and join our Customer Support-Team from Home Office based in Germany with your commitment as aCustomer ManagerYOUR IMPACTIn this role, you are responsible for developing and strengthening strategic relationships within assigned accounts by protecting and growing Open Text’s revenue. You will promote Open Text’s solutions, support and services capabilities. As the primary point of contact for your assigned accounts, you will work closely with Sales, Services, Support, Legal and Finance to ensure customer satisfactionWhat The Role Offers * Sell the value of Open Text services and support programs and drive retention as well as expansion by developing and strengthening relationships (C level to Manager) * Develop and maintain long-term post-sales relationships with customer accounts critical to the company in terms of recurring base revenue and future growth. * Manage services and generate sales among key accounts, including upselling and cross-selling. * Forecast and track client account metrics. * Identify opportunities to grow business with existing clients. * Quoting, establishing a regular outreach cadence, positioning upsells, regular follow-up and closing renewals prior to expiration * Manage customer escalations in collaboration with cross-functional teams to ensure customer satisfaction and continuous improvement * Lead and attend client meetings      What You Need To Succeed * Bachelor of Arts/Science or equivalent degree in Business Administration or related area of study * 3-5 years of experience in a customer-facing role in Sales or Customer Success Management preferred (Software Sales is an asset) * Eagerness to collaborate within, and across, teams to achieve results as well as an innovative and creative approach to complex challenges * Managing, servicing, and upselling an assigned territory of accounts * Operating with minimal supervision given latitude for decision making * Ability to interact effectively with all levels of a company including C level to Manager combined with strong communication and negotiation skills * Ability to prioritize and balance multiple projects, as well as deadlines, in an evolving environment * Fluent English and German Language skills both written and spoken      One Last ThingOpenText is more than just a corporation, it's a global community where trust is foundational, the bar is raised, and outcomes are owned.OpenText's efforts to build an inclusive work environment go beyond simply complying with applicable laws. Our Employment Equity and Diversity Policy provides direction on maintaining a working environment that is inclusive of everyone, regardless of culture, national origin, race, color, gender, gender identification, sexual orientation, family status, age, veteran status, disability, religion, or other basis protected by applicable laws.If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please contact us at hr@opentext.com. Our proactive approach fosters collaboration, innovation, and personal growth, enriching OpenText's vibrant workplace.Roles requiring a significant amount of trust may require criminal history verification. Please ask your Talent Acquisition Advisor for more information if you have any questions.OpenText does not seek or accept unsolicited resumes or CVs from recruitment agencies. We are not responsible for, and will not pay, any fees, commissions, or any other payment related to unsolicited resumes or CVs except as required in a written contract and a signed search assignment between Open Text and the recruitment agency or party requesting payment of a fee.41428

Customer Manager - OpenText

Germany

Customer Manager

You need a relevant degree, service management experience, expertise in ITIL/Lean/Six Sigma, contract negotiation skills, senior-level customer focus, certifications, and strong communication in German and English.

You will manage client relations, negotiate service scopes, ensure quality delivery, analyze performance metrics, and mentor service delivery staff to enhance customer satisfaction.

OPENTEXT OpenText is a global leader in information management, where innovation, creativity, and collaboration are the key components of our corporate culture. As a member of our team, you will have the opportunity to partner with the most highly regarded companies in the world, tackle complex issues, and contribute to projects that shape the future of digital transformation. YOUR IMPACT As part of our Off Cloud EMEA Managed Service Organization, your role involves scoping and pricing managed services programs and overseeing the successful onboarding of customers into the OpenText environment. This includes managing client relationships across multiple assigned accounts from a service delivery standpoint. You will collaborate closely with Account Managers, the Professional Services team, and the Commercial IT team to ensure that contracted services are delivered to the customer. Your primary focus is ensuring high customer satisfaction and fostering relationships and teams to consistently provide high-quality service. What The Role Offers * As Customer Service Manager - Managed Services you will be responsible for growing client relations regarding services around the management of OpenText applications at our enterprise customers * Discussing the strategy and negotiating the scope of services with prospects and ensuring that the scope meets the customer requirements as well as our business goals * Owning the end-to-end delivery of services, ensuring customer satisfaction and service quality and acting as a primary point of escalations * Monitoring and analyzing service performance metrices to identify areas of improvement and leveraging technology best practices to enhance our service offerings * Motivating, developing and mentoring other service delivery staff What You Need To Succeed * University degree in a technical or business discipline, or equivalent * Proven service management skills, including leading and managing delivery teams, ideally within a consulting environment, as well as managing budgets * Expertise in service delivery frameworks (e.g. ITIL, Lean, Six Sigma) * Several years of professional experience in a similar role, negotiating contract scope and price as well as writing proposals * Strong customer focus and the ability to operate at a senior management level * Relevant certification (e.g. ITIL, PMP) * Very good communication and presentation skills in German and English OpenText's efforts to build an inclusive work environment go beyond simply complying with applicable laws. Our Employment Equity and Diversity Policy provides direction on maintaining a working environment that is inclusive of everyone, regardless of culture, national origin, race, color, gender, gender identification, sexual orientation, family status, age, veteran status, disability, religion, or other basis protected by applicable laws. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please contact us at hr@opentext.com. Our proactive approach fosters collaboration, innovation, and personal growth, enriching OpenText's vibrant workplace. 43196

OPENTEXTOpenText is a global leader in information management, where innovation, creativity, and collaboration are the key components of our corporate culture. As a member of our team, you will have the opportunity to partner with the most highly regarded companies in the world, tackle complex issues, and contribute to projects that shape the future of digital transformation.YOUR IMPACTAs part of our Off Cloud EMEA Managed Service Organization, your role involves scoping and pricing managed services programs and overseeing the successful onboarding of customers into the OpenText environment. This includes managing client relationships across multiple assigned accounts from a service delivery standpoint. You will collaborate closely with Account Managers, the Professional Services team, and the Commercial IT team to ensure that contracted services are delivered to the customer. Your primary focus is ensuring high customer satisfaction and fostering relationships and teams to consistently provide high-quality service.What The Role Offers * As Customer Service Manager - Managed Services you will be responsible for growing client relations regarding services around the management of OpenText applications at our enterprise customers * Discussing the strategy and negotiating the scope of services with prospects and ensuring that the scope meets the customer requirements as well as our business goals * Owning the end-to-end delivery of services, ensuring customer satisfaction and service quality and acting as a primary point of escalations * Monitoring and analyzing service performance metrices to identify areas of improvement and leveraging technology best practices to enhance our service offerings * Motivating, developing and mentoring other service delivery staff      What You Need To Succeed * University degree in a technical or business discipline, or equivalent * Proven service management skills, including leading and managing delivery teams, ideally within a consulting environment, as well as managing budgets * Expertise in service delivery frameworks (e.g. ITIL, Lean, Six Sigma) * Several years of professional experience in a similar role, negotiating contract scope and price as well as writing proposals * Strong customer focus and the ability to operate at a senior management level * Relevant certification (e.g. ITIL, PMP) * Very good communication and presentation skills in German and English      OpenText's efforts to build an inclusive work environment go beyond simply complying with applicable laws. Our Employment Equity and Diversity Policy provides direction on maintaining a working environment that is inclusive of everyone, regardless of culture, national origin, race, color, gender, gender identification, sexual orientation, family status, age, veteran status, disability, religion, or other basis protected by applicable laws.If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please contact us at hr@opentext.com. Our proactive approach fosters collaboration, innovation, and personal growth, enriching OpenText's vibrant workplace.43196

Customer Service Manager (m/w/d) - Managed Services - OpenText

&lt;strong&gt;OPENTEXT &lt;br&gt;&lt;br&gt;&lt;/strong&gt;OpenText is a global leader in information management, where innovation, creativity, and collaboration are the key components of our corporate culture. As a member of our team, you will have the opportunity to partner with the most highly regarded companies in the world, tackle complex issues, and contribute to projects that shape the future of digital transformation.&lt;br&gt;&lt;br&gt;&lt;strong&gt;YOUR IMPACT&lt;br&gt;&lt;br&gt;&lt;/strong&gt;As part of our Off Cloud EMEA Managed Service Organization, your role involves scoping and pricing managed services programs and overseeing the successful onboarding of customers into the OpenText environment. This includes managing client relationships across multiple assigned accounts from a service delivery standpoint. You will collaborate closely with Account Managers, the Professional Services team, and the Commercial IT team to ensure that contracted services are delivered to the customer. Your primary focus is ensuring high customer satisfaction and fostering relationships and teams to consistently provide high-quality service.&lt;br&gt;&lt;br&gt;&lt;strong&gt;What The Role Offers&lt;br&gt;&lt;br&gt;&lt;/strong&gt;&lt;ul&gt;&lt;li&gt;As Customer Service Manager - Managed Services you will be responsible for growing client relations regarding services around the management of OpenText applications at our enterprise customers &lt;/li&gt;&lt;li&gt;Discussing the strategy and negotiating the scope of services with prospects and ensuring that the scope meets the customer requirements as well as our business goals&lt;/li&gt;&lt;li&gt;Owning the end-to-end delivery of services, ensuring customer satisfaction and service quality and acting as a primary point of escalations &lt;/li&gt;&lt;li&gt;Monitoring and analyzing service performance metrices to identify areas of improvement and leveraging technology best practices to enhance our service offerings&lt;/li&gt;&lt;li&gt;Motivating, developing and mentoring other service delivery staff&lt;br&gt;&lt;br&gt;&lt;/li&gt;&lt;/ul&gt;&lt;strong&gt;What You Need To Succeed&lt;br&gt;&lt;br&gt;&lt;/strong&gt;&lt;ul&gt;&lt;li&gt;University degree in a technical or business discipline, or equivalent&lt;/li&gt;&lt;li&gt;Proven service management skills, including leading and managing delivery teams, ideally within a consulting environment, as well as managing budgets&lt;/li&gt;&lt;li&gt;Expertise in service delivery frameworks (e.g. ITIL, Lean, Six Sigma)&lt;/li&gt;&lt;li&gt;Several years of professional experience in a similar role, negotiating contract scope and price as well as writing proposals&lt;/li&gt;&lt;li&gt;Strong customer focus and the ability to operate at a senior management level&lt;/li&gt;&lt;li&gt;Relevant certification (e.g. ITIL, PMP) &lt;/li&gt;&lt;li&gt;Very good communication and presentation skills in German and English&lt;br&gt;&lt;br&gt;&lt;/li&gt;&lt;/ul&gt;OpenText's efforts to build an inclusive work environment go beyond simply complying with applicable laws. Our Employment Equity and Diversity Policy provides direction on maintaining a working environment that is inclusive of everyone, regardless of culture, national origin, race, color, gender, gender identification, sexual orientation, family status, age, veteran status, disability, religion, or other basis protected by applicable laws.&lt;br&gt;&lt;br&gt;If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please contact us at hr@opentext.com. Our proactive approach fosters collaboration, innovation, and personal growth, enriching OpenText's vibrant workplace.&lt;br&gt;&lt;br&gt;&lt;strong&gt;43196&lt;/strong&gt;

Customer Service Manager (m/w/d) - Managed Services

You need 2-5 years in Revenue Operations, a relevant degree, strong Excel and analytical skills, teamwork and independence, attention to detail, and excellent communication and organizational skills.

You will manage project processes, analyze business requirements, implement system improvements, establish reporting standards, and develop training materials while collaborating with cross-functional teams.

Bangalore

OPENTEXT OpenText is a global leader in information management, where innovation, creativity, and collaboration are the key components of our corporate culture. As a member of our team, you will have the opportunity to partner with the most highly regarded companies in the world, tackle complex issues, and contribute to projects that shape the future of digital transformation. The Oppurtunity This role would be part of the OpenText Customer Solutions Group Revenue Operations group which is a specialized division providing niche-consulting services to enterprise customers. The OpenText CSO Group provides technical and industry expertise to assist in the delivery of content management service capabilities to empower and drive maximum value for end clients. We are presently seeking a qualified individual to fill the role of Subcontractor Support Analyst at our Bangalore location. This role requires transactional, analytical & operational support within CSO Rev Ops organization which includes interfacing with a broad range of cross-functional positions in the assigned areas/regions. Your Impact * Initiates process & procedures relating to Project creation/Booking process, Project maintenance, Customer invoicing, Project closure. * Interprets business requirements to support delivery management to deliverables, informing management & stakeholders of key issues and change which may impact the financials (revenue & cost) and compliance of the project. * Determine the most efficient and effective way to implement improvements in systems, process & tools * Establishes and maintains standard methods and processes for reporting & analytics based on industry best practices * Experience using ERP tools like Salesforce and Changepoint is a must * Responsible for developing training materials * Works with: * CSO - PS Field (Engagement Managers/Project Managers) * Finance, HR & IT * Various other Professional Services / Revenue Operations groups including global PS and Subcontractor/Vendor management teams What The Role Offers Experience: 2 - 5 years in Revenue Operations Education: Bachelor/Master’s degree in business administrations (BBA/BBM/MBA) or equivalent degree in business/finance/economics/operations related discipline * Strong Excel skills and analytical skills. * Ability to work in a team environment * Ability to work independently & self-learn * Excellent attention to detail and analytical ability * Excellent communication and organizational skills * Creativity in finding solutions is a plus OpenText's efforts to build an inclusive work environment go beyond simply complying with applicable laws. Our Employment Equity and Diversity Policy provides direction on maintaining a working environment that is inclusive of everyone, regardless of culture, national origin, race, color, gender, gender identification, sexual orientation, family status, age, veteran status, disability, religion, or other basis protected by applicable laws. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please contact us at hr@opentext.com. Our proactive approach fosters collaboration, innovation, and personal growth, enriching OpenText's vibrant workplace. 42996

OPENTEXTOpenText is a global leader in information management, where innovation, creativity, and collaboration are the key components of our corporate culture. As a member of our team, you will have the opportunity to partner with the most highly regarded companies in the world, tackle complex issues, and contribute to projects that shape the future of digital transformation.The OppurtunityThis role would be part of the OpenText Customer Solutions Group Revenue Operations group which is a specialized division providing niche-consulting services to enterprise customers. The OpenText CSO Group provides technical and industry expertise to assist in the delivery of content management service capabilities to empower and drive maximum value for end clients.We are presently seeking a qualified individual to fill the role of Subcontractor Support Analyst at our Bangalore location. This role requires transactional, analytical & operational support within CSO Rev Ops organization which includes interfacing with a broad range of cross-functional positions in the assigned areas/regions.Your Impact * Initiates process & procedures relating to Project creation/Booking process, Project maintenance, Customer invoicing, Project closure. * Interprets business requirements to support delivery management to deliverables, informing management & stakeholders of key issues and change which may impact the financials (revenue & cost) and compliance of the project. * Determine the most efficient and effective way to implement improvements in systems, process & tools * Establishes and maintains standard methods and processes for reporting & analytics based on industry best practices * Experience using ERP tools like Salesforce and Changepoint is a must * Responsible for developing training materials * Works with:    * CSO - PS Field (Engagement Managers/Project Managers)    * Finance, HR & IT    * Various other Professional Services / Revenue Operations groups including global PS and Subcontractor/Vendor management teams      What The Role OffersExperience: 2 - 5 years in Revenue OperationsEducation: Bachelor/Master’s degree in business administrations (BBA/BBM/MBA) or equivalent degree in business/finance/economics/operations related discipline * Strong Excel skills and analytical skills. * Ability to work in a team environment * Ability to work independently & self-learn * Excellent attention to detail and analytical ability * Excellent communication and organizational skills * Creativity in finding solutions is a plus      OpenText's efforts to build an inclusive work environment go beyond simply complying with applicable laws. Our Employment Equity and Diversity Policy provides direction on maintaining a working environment that is inclusive of everyone, regardless of culture, national origin, race, color, gender, gender identification, sexual orientation, family status, age, veteran status, disability, religion, or other basis protected by applicable laws.If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please contact us at hr@opentext.com. Our proactive approach fosters collaboration, innovation, and personal growth, enriching OpenText's vibrant workplace.42996

Business Analyst - OpenText

&lt;strong&gt;OPENTEXT &lt;br&gt;&lt;br&gt;&lt;/strong&gt;OpenText is a global leader in information management, where innovation, creativity, and collaboration are the key components of our corporate culture. As a member of our team, you will have the opportunity to partner with the most highly regarded companies in the world, tackle complex issues, and contribute to projects that shape the future of digital transformation.&lt;br&gt;&lt;br&gt;&lt;strong&gt;The Oppurtunity&lt;br&gt;&lt;br&gt;&lt;/strong&gt;This role would be part of the OpenText Customer Solutions Group Revenue Operations group which is a specialized division providing niche-consulting services to enterprise customers. The OpenText CSO Group provides technical and industry expertise to assist in the delivery of content management service capabilities to empower and drive maximum value for end clients.&lt;br&gt;&lt;br&gt;We are presently seeking a qualified individual to fill the role of Subcontractor Support Analyst at our Bangalore location. This role requires transactional, analytical &amp;amp; operational support within CSO Rev Ops organization which includes interfacing with a broad range of cross-functional positions in the assigned areas/regions.&lt;br&gt;&lt;br&gt;&lt;strong&gt;Your Impact&lt;br&gt;&lt;br&gt;&lt;/strong&gt;&lt;ul&gt;&lt;li&gt;Initiates process &amp;amp; procedures relating to Project creation/Booking process, Project maintenance, Customer invoicing, Project closure.&lt;/li&gt;&lt;li&gt;Interprets business requirements to support delivery management to deliverables, informing management &amp;amp; stakeholders of key issues and change which may impact the financials (revenue &amp;amp; cost) and compliance of the project.&lt;/li&gt;&lt;li&gt;Determine the most efficient and effective way to implement improvements in systems, process &amp;amp; tools&lt;/li&gt;&lt;li&gt;Establishes and maintains standard methods and processes for reporting &amp;amp; analytics based on industry best practices&lt;/li&gt;&lt;li&gt;Experience using ERP tools like Salesforce and Changepoint is a must&lt;/li&gt;&lt;li&gt;Responsible for developing training materials&lt;/li&gt;&lt;li&gt;Works with:&lt;/li&gt;&lt;ul&gt;&lt;li&gt;CSO - PS Field (Engagement Managers/Project Managers)&lt;/li&gt;&lt;li&gt;Finance, HR &amp;amp; IT&lt;/li&gt;&lt;li&gt;Various other Professional Services / Revenue Operations groups including global PS and Subcontractor/Vendor management teams &lt;br&gt;&lt;/li&gt;&lt;/ul&gt;&lt;/ul&gt;&lt;strong&gt;What The Role Offers&lt;br&gt;&lt;br&gt;&lt;/strong&gt;Experience: 2 - 5 years in Revenue Operations&lt;br&gt;&lt;br&gt;Education: Bachelor/Master’s degree in business administrations (BBA/BBM/MBA) or equivalent degree in business/finance/economics/operations related discipline&lt;br&gt;&lt;br&gt;&lt;ul&gt;&lt;li&gt;Strong Excel skills and analytical skills.&lt;/li&gt;&lt;li&gt;Ability to work in a team environment&lt;/li&gt;&lt;li&gt;Ability to work independently &amp;amp; self-learn&lt;/li&gt;&lt;li&gt;Excellent attention to detail and analytical ability&lt;/li&gt;&lt;li&gt;Excellent communication and organizational skills&lt;/li&gt;&lt;li&gt;Creativity in finding solutions is a plus&lt;br&gt;&lt;br&gt;&lt;/li&gt;&lt;/ul&gt;OpenText's efforts to build an inclusive work environment go beyond simply complying with applicable laws. Our Employment Equity and Diversity Policy provides direction on maintaining a working environment that is inclusive of everyone, regardless of culture, national origin, race, color, gender, gender identification, sexual orientation, family status, age, veteran status, disability, religion, or other basis protected by applicable laws.&lt;br&gt;&lt;br&gt;If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please contact us at hr@opentext.com. Our proactive approach fosters collaboration, innovation, and personal growth, enriching OpenText's vibrant workplace.&lt;br&gt;&lt;br&gt;&lt;strong&gt;42996&lt;/strong&gt;

Business Analyst

You need 2-5 years in Revenue Operations, a degree in business/finance/economics, strong Excel and analytical skills, attention to detail, teamwork ability, and excellent communication.

You will manage project processes, interpret business requirements, implement system improvements, maintain reporting standards, develop training materials, and collaborate with various teams.

Consulting

OPENTEXT OpenText is a global leader in information management, where innovation, creativity, and collaboration are the key components of our corporate culture. As a member of our team, you will have the opportunity to partner with the most highly regarded companies in the world, tackle complex issues, and contribute to projects that shape the future of digital transformation. The Oppurtunity This role would be part of the OpenText Customer Solutions Group Revenue Operations group which is a specialized division providing niche-consulting services to enterprise customers. The OpenText CSO Group provides technical and industry expertise to assist in the delivery of content management service capabilities to empower and drive maximum value for end clients. We are presently seeking a qualified individual to fill the role of Subcontractor Support Analyst at our Bangalore location. This role requires transactional, analytical & operational support within CSO Rev Ops organization which includes interfacing with a broad range of cross-functional positions in the assigned areas/regions. Your Impact * Initiates process & procedures relating to Project creation/Booking process, Project maintenance, Customer invoicing, Project closure. * Interprets business requirements to support delivery management to deliverables, informing management & stakeholders of key issues and change which may impact the financials (revenue & cost) and compliance of the project. * Determine the most efficient and effective way to implement improvements in systems, process & tools * Establishes and maintains standard methods and processes for reporting & analytics based on industry best practices * Experience using ERP tools like Salesforce and Changepoint is a must * Responsible for developing training materials * Works with: * CSO - PS Field (Engagement Managers/Project Managers) * Finance, HR & IT * Various other Professional Services / Revenue Operations groups including global PS and Subcontractor/Vendor management teams What The Role Offers Experience: 2 - 5 years in Revenue Operations Education: Bachelor/Master’s degree in business administrations (BBA/BBM/MBA) or equivalent degree in business/finance/economics/operations related discipline * Strong Excel skills and analytical skills. * Ability to work in a team environment * Ability to work independently & self-learn * Excellent attention to detail and analytical ability * Excellent communication and organizational skills * Creativity in finding solutions is a plus OpenText's efforts to build an inclusive work environment go beyond simply complying with applicable laws. Our Employment Equity and Diversity Policy provides direction on maintaining a working environment that is inclusive of everyone, regardless of culture, national origin, race, color, gender, gender identification, sexual orientation, family status, age, veteran status, disability, religion, or other basis protected by applicable laws. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please contact us at hr@opentext.com. Our proactive approach fosters collaboration, innovation, and personal growth, enriching OpenText's vibrant workplace.

OPENTEXTOpenText is a global leader in information management, where innovation, creativity, and collaboration are the key components of our corporate culture. As a member of our team, you will have the opportunity to partner with the most highly regarded companies in the world, tackle complex issues, and contribute to projects that shape the future of digital transformation.The OppurtunityThis role would be part of the OpenText Customer Solutions Group Revenue Operations group which is a specialized division providing niche-consulting services to enterprise customers. The OpenText CSO Group provides technical and industry expertise to assist in the delivery of content management service capabilities to empower and drive maximum value for end clients.We are presently seeking a qualified individual to fill the role of Subcontractor Support Analyst at our Bangalore location. This role requires transactional, analytical & operational support within CSO Rev Ops organization which includes interfacing with a broad range of cross-functional positions in the assigned areas/regions.Your Impact * Initiates process & procedures relating to Project creation/Booking process, Project maintenance, Customer invoicing, Project closure. * Interprets business requirements to support delivery management to deliverables, informing management & stakeholders of key issues and change which may impact the financials (revenue & cost) and compliance of the project. * Determine the most efficient and effective way to implement improvements in systems, process & tools * Establishes and maintains standard methods and processes for reporting & analytics based on industry best practices * Experience using ERP tools like Salesforce and Changepoint is a must * Responsible for developing training materials * Works with:    * CSO - PS Field (Engagement Managers/Project Managers)    * Finance, HR & IT    * Various other Professional Services / Revenue Operations groups including global PS and Subcontractor/Vendor management teams      What The Role OffersExperience: 2 - 5 years in Revenue OperationsEducation: Bachelor/Master’s degree in business administrations (BBA/BBM/MBA) or equivalent degree in business/finance/economics/operations related discipline * Strong Excel skills and analytical skills. * Ability to work in a team environment * Ability to work independently & self-learn * Excellent attention to detail and analytical ability * Excellent communication and organizational skills * Creativity in finding solutions is a plus      OpenText's efforts to build an inclusive work environment go beyond simply complying with applicable laws. Our Employment Equity and Diversity Policy provides direction on maintaining a working environment that is inclusive of everyone, regardless of culture, national origin, race, color, gender, gender identification, sexual orientation, family status, age, veteran status, disability, religion, or other basis protected by applicable laws.If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please contact us at hr@opentext.com. Our proactive approach fosters collaboration, innovation, and personal growth, enriching OpenText's vibrant workplace.

&lt;strong&gt;OPENTEXT &lt;br&gt;&lt;br&gt;&lt;/strong&gt;OpenText is a global leader in information management, where innovation, creativity, and collaboration are the key components of our corporate culture. As a member of our team, you will have the opportunity to partner with the most highly regarded companies in the world, tackle complex issues, and contribute to projects that shape the future of digital transformation.&lt;br&gt;&lt;br&gt;&lt;strong&gt;The Oppurtunity&lt;br&gt;&lt;br&gt;&lt;/strong&gt;This role would be part of the OpenText Customer Solutions Group Revenue Operations group which is a specialized division providing niche-consulting services to enterprise customers. The OpenText CSO Group provides technical and industry expertise to assist in the delivery of content management service capabilities to empower and drive maximum value for end clients.&lt;br&gt;&lt;br&gt;We are presently seeking a qualified individual to fill the role of Subcontractor Support Analyst at our Bangalore location. This role requires transactional, analytical &amp;amp; operational support within CSO Rev Ops organization which includes interfacing with a broad range of cross-functional positions in the assigned areas/regions.&lt;br&gt;&lt;br&gt;&lt;strong&gt;Your Impact&lt;br&gt;&lt;br&gt;&lt;/strong&gt;&lt;ul&gt;&lt;li&gt;Initiates process &amp;amp; procedures relating to Project creation/Booking process, Project maintenance, Customer invoicing, Project closure.&lt;/li&gt;&lt;li&gt;Interprets business requirements to support delivery management to deliverables, informing management &amp;amp; stakeholders of key issues and change which may impact the financials (revenue &amp;amp; cost) and compliance of the project.&lt;/li&gt;&lt;li&gt;Determine the most efficient and effective way to implement improvements in systems, process &amp;amp; tools&lt;/li&gt;&lt;li&gt;Establishes and maintains standard methods and processes for reporting &amp;amp; analytics based on industry best practices&lt;/li&gt;&lt;li&gt;Experience using ERP tools like Salesforce and Changepoint is a must&lt;/li&gt;&lt;li&gt;Responsible for developing training materials&lt;/li&gt;&lt;li&gt;Works with:&lt;/li&gt;&lt;ul&gt;&lt;li&gt;CSO - PS Field (Engagement Managers/Project Managers)&lt;/li&gt;&lt;li&gt;Finance, HR &amp;amp; IT&lt;/li&gt;&lt;li&gt;Various other Professional Services / Revenue Operations groups including global PS and Subcontractor/Vendor management teams &lt;br&gt;&lt;/li&gt;&lt;/ul&gt;&lt;/ul&gt;&lt;strong&gt;What The Role Offers&lt;br&gt;&lt;br&gt;&lt;/strong&gt;Experience: 2 - 5 years in Revenue Operations&lt;br&gt;&lt;br&gt;Education: Bachelor/Master’s degree in business administrations (BBA/BBM/MBA) or equivalent degree in business/finance/economics/operations related discipline&lt;br&gt;&lt;br&gt;&lt;ul&gt;&lt;li&gt;Strong Excel skills and analytical skills.&lt;/li&gt;&lt;li&gt;Ability to work in a team environment&lt;/li&gt;&lt;li&gt;Ability to work independently &amp;amp; self-learn&lt;/li&gt;&lt;li&gt;Excellent attention to detail and analytical ability&lt;/li&gt;&lt;li&gt;Excellent communication and organizational skills&lt;/li&gt;&lt;li&gt;Creativity in finding solutions is a plus&lt;br&gt;&lt;br&gt;&lt;/li&gt;&lt;/ul&gt;OpenText's efforts to build an inclusive work environment go beyond simply complying with applicable laws. Our Employment Equity and Diversity Policy provides direction on maintaining a working environment that is inclusive of everyone, regardless of culture, national origin, race, color, gender, gender identification, sexual orientation, family status, age, veteran status, disability, religion, or other basis protected by applicable laws.&lt;br&gt;&lt;br&gt;If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please contact us at hr@opentext.com. Our proactive approach fosters collaboration, innovation, and personal growth, enriching OpenText's vibrant workplace.

OpenText

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