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Business Analyst

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Vodafone

1mo ago

  • Job
    Full-time
    Mid & Senior Level
  • London, +4

AI generated summary

  • You should possess strong analytical skills, experience in data analysis, excellent communication abilities, and a background in business processes and solution design.
  • You will analyze business processes, gather requirements, develop solutions, collaborate with stakeholders, and support project management to drive improvements and efficiency.

Requirements

  • Job Requirements:
  • - Has structured approach, attention to detail, tenacious discovery skills
  • - Comfortable with complexity and ambiguity, with good problem-solving skills
  • - Experience in simplifying and improving processes, building relationships and aware of dependencies
  • - Experience in business requirements elicitation, documentation, and management. Adept in documenting work instructions and procedures
  • - Experience of modelling processes in process management tool, such as Signavio, ARIS, Visio
  • - Excellent stakeholder management and collaboration skills
  • Qualifications:
  • - Strong abilities in structured and rigorous working methods, pragmatic problem-solving, and effective influencing and communication skills
  • - Solid understanding of infrastructure or telecom delivery recommended
  • - Several years of experience in business analysis or business process modelling crucial
  • - Project Management qualification desirable
  • - Qualification or experience in business/process review methodologies such as Business Process Management (BPM), Six Sigma, or Lean is ideal
  • Note: Candidates who do not meet all the desired criteria exactly are encouraged to apply as Vodafone is committed to Inclusion for All.

Responsibilities

  • - Take a key role in ensuring the Network Development (ND) department deploys more infrastructure, in less time, by improving processes and surpassing quality targets.
  • - Run and contribute to a range of improvement forums and initiatives, cooperating with Network Development teams, Partners, Suppliers, Vendors, and other parts of Vodafone.
  • - Perform detailed discovery to enable arising issues To-Be accurately documented, prioritised and resolved.
  • - Focus on ensuring continuous improvements and simplifications are identified, documented, prioritised and implemented, benefits realized, reported and maintained - covering processes, behavior, operating models and tools.
  • - Ensure that all enhancements consider the impacts on the department’s ways of working, and document and implement the proposed changes, measuring the benefits realized.
  • - Develop and strengthen stakeholder and collaborative relationships.
  • - Support Continuous Improvement activities in one or more functional areas; own requirements gathering, mapping and documenting; own delivering change.
  • - Facilitate workshops to identify improvements and efficiencies, creating work package to deliver the expected benefits (time/cost) on time and within budget; regularly share progress reports.
  • - Help identify and define process metrics and KPIs.
  • - Support process owners with knowledge on process best practices.
  • - Use “As-Is” measurements of volume, duration and cost, to identify potential improvements and track benefit achieved, of the “To-Be”. Be responsible to ensure that the transition from current to future state, is done in a structured, controlled, timely fashion.

FAQs

What is the job title for the position described in the job description?

The job title is Business Analyst.

Where is the position located?

The position can be located at any UK Hub Location and allows for a hybrid working approach.

What is the salary range for this role?

The role offers an excellent basic salary plus bonus and Vodafone benefits.

What are the working hours for this position?

The working hours are full-time, totaling 37.5 hours per week from Monday to Friday.

How does the hybrid working model work at Vodafone UK?

Vodafone UK encourages collaboration and connection by allowing employees to work both in the office and at home, typically requiring them to come into the office 2-3 days a week, or about 8 days a month.

What kind of team will I be joining as a Business Analyst?

You will be joining the Vodafone UK Networks team, focusing on building and enhancing the network to connect people and businesses across the country.

What will my primary responsibilities be in this role?

Your primary responsibilities will include improving processes, ensuring continuous improvement, documenting enhancements, developing stakeholder relationships, and facilitating workshops to identify efficiencies.

What key skills and experiences are required for this position?

Required skills include a structured approach, attention to detail, problem-solving abilities, experience in business requirements elicitation and documentation, as well as stakeholder management and collaboration skills.

Are there any preferred qualifications for this position?

Preferred qualifications include experience or qualifications in Project Management, Business Process Management (BPM), Six Sigma, or Lean methodologies.

What kind of career support does Vodafone UK offer?

Vodafone UK offers extensive learning and development tools, a comprehensive benefits package, top of the range parental leave policies, and support for individuals who have taken a career break through their Reconnect program.

Will I need to undergo any background checks for this role?

Yes, all offers of employment are subject to background checks, including criminal (DBS) and financial checks due to regulatory standards.

What should I do if I need reasonable adjustments during the recruitment process?

If you require reasonable adjustments or have an accessibility request as part of your recruitment journey, you can refer to the Accessibility section of the Vodafone Careers website for guidance.

Vodafone

Together We Can

Telecommunications
Industry
10,001+
Employees
1982
Founded Year

Mission & Purpose

At Vodafone, we are known for our technology, but the truth is, it is humanity that drives our business forward. With the global pandemic raising so many questions for tech brands, it has highlighted the leading role that we need to play. We believe that, when working together, humanity and technology can find the answers and create a better future for all. Working at Vodafone is all about helping people feel ready to benefit from new technology. We bring the future to even the most remote places, using technology to help families in disaster zones, showing young people that a phone is not just for fun and thinking about technology that doesn’t even exist yet. More than 35 years ago, we made the first-ever mobile phone call, we sent the first SMS in Britain and have been changing the lives of billions of people ever since. Now, we are using smartphones to fight cancer, big data for social good, and we aim to connect over 250 million people to our next generation networks by 2025. We are passionate about building a workplace where you can truly be yourself, share inspiration, embrace new opportunities, thrive and make a real difference to people and our planet. We are known for our technology, but it is humanity that drives us forward. What are you passionate about? #TogetherWeCan