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Business Analyst

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Critical Mass

Aug 28

  • Job
    Full-time
    Mid & Senior Level
  • Vancouver
  • Quick Apply

AI generated summary

  • You should have 3+ years as a Business Analyst, experience in Agile/waterfall, backlog management, stakeholder engagement, requirement elicitation, and creating documentation and presentations.
  • You will analyze business processes, document requirements, facilitate communication, support testing strategies, and use IT tools to enhance project outcomes and stakeholder collaboration.

Requirements

  • 3+ years experience as a Business Analyst in software or interactive web development initiatives
  • Experienced leading technical solutioning meetings
  • Experienced owning solutions and working through unplanned blockers
  • Experienced in running standup meetings
  • Experience owning product backlog, conducting backlog grooming, and prioritizing work for the team
  • Experienced in working in Agile and waterfall environments
  • Experienced managing stakeholders throughout the SDLC
  • Experienced in eliciting requirements off diverse stakeholders group
  • Experienced in managing change requests
  • Experienced using various techniques to gather requirements
  • Experienced created user stories, BRD, test cases, and all types of diagrams
  • Experienced maintaining product documentation
  • Experienced creating training documents and user manuals
  • Experience creating and giving presentations to diverse stakeholders group
  • A self-starter drive and require minimum amount of oversight
  • Experience collaborating with UX/UI teams
  • Broad knowledge of programs, projects and knowledge management processes and toolsets
  • Knowledge of user-centered content development, interface design, information architecture, digital branding and marketing communications

Responsibilities

  • You Will
  • Business Process Re-engineering:
  • Contributes to the analysis of business processes to identify and clarify requirements
  • Contributes to improvements to business processes
  • Is able to analyze and assess an organization’s business model
  • Requirements Documentation:
  • Demonstrates an ability to express complex ideas clearly
  • Facilitates analysis, classification and documentation of requirements
  • Proposes an appropriate document-set for a project
  • Publishes, distributes and facilitates sign-off of requirements documentation
  • Manages changes to the requirements baseline
  • Supports impact analysis on changes to requirement(s) through project lifecycle
  • Eliciting Requirements:
  • Gathers, clarifies and validates requirements
  • Acts as interpreter who facilitates communication between clients and internal teams
  • Anticipates, quantifies and resolves problems and issues with requirements
  • Structured Analysis:
  • Uses data and process modelling techniques to identify and clarify requirements
  • Communicates with clients and internal teams to clarify and validate requirements
  • Uses data and process modelling tools
  • Testing:
  • Demonstrates knowledge of testing strategies, plans and execution
  • Participates actively in the development of testing strategies and plans
  • Designs user acceptance testing plans
  • Monitors user acceptance testing and responses to problems
  • IT Fluency:
  • Understands IT and project management concepts
  • Uses desktop productivity applications at an superior level
  • Is aware of the societal impact of information and information technology

FAQs

What are the primary responsibilities of a Business Analyst in this role?

The primary responsibilities include business process re-engineering, requirements documentation, eliciting requirements, structured analysis, testing, and maintaining IT fluency.

How many years of experience are required for this position?

A minimum of 3 years of experience as a Business Analyst in software or interactive web development initiatives is required.

What project management methodologies does this role require experience in?

Experience in both Agile and waterfall environments is required for this role.

Is experience with UX/UI teams necessary for this position?

Yes, collaborating with UX/UI teams is an important part of this role.

What types of documentation will I be expected to create?

You will be expected to create user stories, business requirement documents (BRD), test cases, training documents, and various types of diagrams.

What does the company's work environment look like?

The company expects team members to work from the office a minimum of 4 days a week, though they will accommodate concerns regarding this expectation.

Are there any benefits related to family leave?

Yes, the company offers global maternity and parental leave, along with access to online services for families and new parents.

Will I receive support for mental health services?

Yes, the company provides six free therapy sessions as part of their benefits package.

What is the salary range for this position?

The salary range for this position is $70,000 to $90,000 CAD.

How does the company ensure diversity and inclusion?

The company has a Diversity and Inclusion Board with 12 affinity groups and is committed to achieving at least 50% representation from underrepresented communities.

What should I do if I have concerns about the hiring process or potential scams?

If you suspect you're a victim of a scam, please reference your local government consumer protections guidance, and reach out directly to them. The Critical Mass Talent Acquisition team will only communicate from authorized email addresses.

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Critical Mass

We design experiences for brands we love. Anywhere we go, digital is our home. Canada + The World, Since ’96.

Marketing & Advertising
Industry
1001-5000
Employees
1996
Founded Year

Mission & Purpose

Critical Mass is a team of 1,500 inspired folks based in 12 offices around the world, providing full-service digital capabilities for the greatest brands on Earth. Our secret sauce is our uncompromising design standards, our relentless focus on customers, and an ability to put powerful new technologies to work for our clients. We work with the best—Apple, Nike, Diageo, Airbnb, BMW, BNY Mellon, Johnson & Johnson, and many more—brands who strive for connected digital ecosystems and unparalleled experiences. We help them get there by gaining deep insight into their consumers and orchestrating data, AI, design, media, and tech stacks around human stories. We’re a global agency founded in Canada, but digital is our home. If you know us, then you know we’re a special, quirky place that attracts big talent and tiny egos. (We actually give out a “so f-n nice” award—lots of them). But just because we’re friendly doesn’t mean we’re not a force to be reckoned with. We’re driven. Relentless. And we live our values. We’re Critical Mass, but our friends call us CM. Please call us CM!