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Business Analyst, Supplier Engagement (Askuity division)

  • Job
    Full-time
    Junior & Mid Level
  • Customer Relations
    Data
  • Toronto

AI generated summary

  • You need a related degree or equivalent experience, 2-3 years in retail or supply chain, data-driven insights, Excel proficiency, strong communication, and vendor/client engagement skills.
  • You will drive user engagement, onboard suppliers, manage analytics tools, liaise with teams, develop training modules, align projects, handle escalations, and report on KPIs to enhance supplier experience.

Requirements

  • University/College degree in a related area of study, or equivalent experience.
  • 2-3 years of corporate retail, merchandising, supply chain, or retail technology Customer Success experience
  • Data-driven with a proven record of identifying actionable insights to drive business impact
  • No leadership experience required
  • Intermediate proficiency with Excel required
  • Excellent communication; able to collaborate with all levels of an organization
  • Vendor management and/or client engagement experience

Responsibilities

  • Drive user engagement for the supplier analytics program
  • Identify opportunities to help suppliers generate, interpret, and present analytical data and actionable insights
  • Manage the onboarding of new suppliers to the Supplier Analytics Program
  • Demonstrate the Supplier Analytics tools to internal & external partners at all levels
  • Liaise with cross-functional teams (Merchandising, Product, Support) to build relationships, troubleshoot, and advocate for suppliers’ needs
  • Develop scalable learning modules for the supplier analytics program to drive data literacy and actionable insights
  • Execute projects with merchandising partners to align suppliers with reporting expectations leading to improved business results
  • Act as the main point of contact for escalations that impact the user’s experience
  • Manage & report on KPIs such as usage, satisfaction, and business results at the department level

FAQs

What is the primary focus of the Supplier Engagement Business Analyst role?

The primary focus is to manage onboarding, improve data literacy, and drive collaboration between The Home Depot's suppliers and merchants, utilizing the Supplier Analytics program.

What qualifications are required for this position?

A university/college degree in a related area of study or equivalent experience, along with 2-3 years of experience in corporate retail, merchandising, supply chain, or retail technology Customer Success.

Is prior leadership experience necessary for this role?

No, leadership experience is not required for this position.

What kinds of skills are essential for this role?

Strong analytical, interpersonal, organizational, problem-solving, and critical thinking skills are essential, along with data analysis and project/change management skills.

Where is the job located?

The job is located in downtown Toronto at the King/Spadina area.

How often is on-site work required?

On-site work is required once a week, every Thursday.

Are there any travel requirements for this role?

There are limited travel requirements, with travel to corporate headquarters annually as requested.

What role will I have in supplier onboarding?

You will be responsible for managing the onboarding of new suppliers to the Supplier Analytics Program.

How is user engagement within the supplier analytics program promoted?

User engagement is driven through collaboration, demonstration of Supplier Analytics tools, and developing scalable learning modules for suppliers.

What type of experience is preferred for this position?

Experience in vendor management and/or client engagement is preferred.

What metrics or KPIs will I be managing in this role?

You will manage and report on KPIs such as usage, satisfaction, and business results at the department level.

What tools or platforms will I be working with?

You will work with Supplier Analytics tools and data to generate insights and support business decisions.

Is there a requirement for specialized certifications for this role?

No specific certifications are required for this position.

careers.homedepot.com

Retail & Consumer Goods
Industry
10,001+
Employees
1979
Founded Year

Mission & Purpose

The Home Depot, the world’s largest home improvement specialty retailer, values and rewards dedicated, knowledgeable, and experienced professionals. We operate over 2,200 retail stores in all 50 states, the District of Columbia, Puerto Rico, the U.S. Virgin Islands, Guam, Canada, and Mexico. All of our associates have one thing in mind — helping our customers build and improve their homes. Join The Home Depot team today and see for yourself why we are consistently ranked as a top Fortune 500 company.