FAQs
What is the job title for this position?
The job title is Business Banking Relationship Manager I.
What is the job ID for this position?
The job ID for this position is 34273.
Is this position full-time or part-time?
This position is full-time.
What is the expected work schedule for this role?
The work schedule is Monday through Friday, with 40 hours per week.
What are the primary responsibilities of the Business Banking Relationship Manager I?
The primary responsibilities include developing consultative relationships with small business clients, understanding client needs, managing a portfolio of existing customers, driving new relationships, completing necessary training, maintaining strong market knowledge, and engaging in community activities to expand the customer base.
What qualifications are required for this position?
A bachelor's degree or an equivalent combination of education and experience is required, along with 2+ years in a Business Banking Relationship Manager role or related business lending experience, business-to-business sales experience, and strong communication and interpersonal skills.
What is the salary range for this position?
The salary range for this position is $100,000 to $125,000 per year, plus benefits and the opportunity to earn additional incentive earnings.
What types of benefits does Citizens offer?
Citizens offers comprehensive medical, dental, and vision coverage, retirement benefits, maternity/paternity leave, flexible work arrangements, education reimbursement, wellness programs, and paid time off that exceeds mandatory policies.
Is there an incentive opportunity associated with this role?
Yes, there is an uncapped incentive opportunity associated with this role.
What type of training will the new hire undergo?
The new hire will complete Business Banking University and Drive Sales training during an initial four-week orientation, along with a commercial credit training program.
What is the focus of the business market for this role?
The focus is on small business clients with annual revenues ranging from $500,000 to $5 million.
How does Citizens approach diversity and inclusion in its hiring practices?
Citizens values diversity, equity, and inclusion and treats all individuals with respect and professionalism. Employment decisions are based solely on experience, performance, and ability, without regard to various protected categories.
What is required for the offer of employment?
The offer of employment is conditioned upon successfully passing a background check, which may include checks related to credit, motor vehicle records, public records, prior employment verification, and criminal history.