FAQs
What is the main focus of the Business Development Representative (BDR) role?
The main focus of the BDR role is to expand our client base and drive revenue growth through targeted outreach and prospecting activities, rather than just lead generation.
What are the required qualifications for the BDR position?
The ideal candidate must have a minimum of 3 years of experience in outbound sales, preferably related to call center outsourcing services, SMB SaaS, or in an enterprise sales environment.
What skills are essential for success in this role?
Essential skills for success in this role include excellent communication and interpersonal skills, strong analytical and research skills, the ability to build genuine rapport, and proficiency with CRM software and sales tools.
Is previous experience in the US or global markets required?
Yes, candidates should have experience selling and sourcing deals in the US or global market.
What does the work schedule look like for this position?
This is a full-time position, working from 10 am to 7 pm EST (4 pm to 1 am SAST).
Where is the BDR position based?
The BDR position is based in our office located in Foreshore, Cape Town, with a hybrid work model.
How many days per week are expected to be in the office?
The role requires 3 days in the office and 2 days working from home.
Are there any specific language requirements for this role?
Yes, candidates must have written, typed, grammatically correct English as the role involves writing and developing deep strategic outreach strategies.
What benefits does Keen offer to its employees?
Keen offers benefits such as hybrid remote/in-office work, a day off on your birthday, professional development and training opportunities, and additional benefits that are being added.
Is cold calling a part of this role?
No, cold calling is not a part of this role; the focus is on strategic outreach and relationship building.