Medium

KEEN is a values led, outdoor footwear brand with a mission to responsibly create original and versatile products, improve lives, and inspire outside adventure.  Founded in 2003, KEEN ignited a revolution in the footwear industry with the introduction of the Newport sandal, launching the concept of Hybrid footwear into the market and setting KEEN on a path of driving consistent product innovation that exists today.  As a company, we strive to live by our values, from the products we make to the actions we take, and by activating communities and individuals to protect and preserve the places where we work and play.  We passionately endeavor to live fulfilling lives, challenge the status quo, do good, give back, and inspire others.  Looking ahead, our vision is to be the most trusted outdoor footwear and lifestyle brand in the world. 

Fashion & Arts

KEEN

Driven by a passion for life outside, KEEN is a values driven footwear brand from Portland, Oregon.

You need a relevant degree, 7+ years in creative project management, experience in digital/print production, proficiency in Adobe and project management tools, and strong organizational skills.

You will manage complex creative projects, develop plans, communicate status, assess risks, lead teams, allocate resources, and mentor less experienced project managers.

Marketing

Creative Arts & Fashion

Portland

Job Summary The Senior Creative Project Manager facilitates the strategy, process, prioritization, and execution of multiple and concurrent complex creative projects while collaborating with internal teams and clients. This role ensures intake briefs are complete and accurate, documents project timelines and parameters, deploys creative assets, anticipates obstacles, and finds solutions, and proactively communicates project updates with key stakeholders. The Senior Creative Project Manager is responsible for achieving creative project deadlines from intake to asset delivery in support of business objectives and key results. Essential Functions * Independently manage multiple and concurrent complex creative projects and own multi-disciplinary workflows and processes in partnership with Creative leadership, marketing and creative teams, and key stakeholders. * Identify, recommend and implement policies, processes, and innovative approaches to achieve long term creative objectives. * Establish and maintain relationships with internal and external creative partners to deliver creative assets to stakeholders on schedule and within budget. * Develop complex creative project plans including but not limited to intake documentation and creative briefs, project parameters and key milestones, and cost and timeline estimates. Define project requirements gaining understanding of needs for projects that may at times be ambiguous * Monitors due dates of work-in-progress and routinely communicates project status, budget alignment, brief alignment, project metrics and manages expectations. * Assess and communicate project risks, resolve bottlenecks, maintain budget and proactively escalate potential issues. * Proactively lead and partner with internal and external creative team members to achieve project deliverables. Serve as a project advocate to assist with strategy, expectation setting, and ensure team viewpoints are considered. * Facilitate project related team meetings communicating action steps, and ensuring all team members understand project milestones, requirements, action items, and potential risks. * Partner with Creative leadership to allocate resources based on capacity and upcoming work. Ensure continued resource availability and allocation for creative projects. * Manages workflow, reporting, and resourcing of contract based PM’s and Producers for creative and marketing initiatives. * Manages and mentors contractors, providing guidance, advice, and feedback to less experienced Creative Project Managers. Qualifications * Bachelor's degree or equivalent professional experience. * 7+ years of experience as a Creative Producer / Project Manager in a graphic design, marketing/advertising industry or similar creative role. * 3+ years of experience leading the delivery of large, complex, cross-functional creative projects. * Experience supporting designers or clients on digital media and/or print media production, vendors, builders or fulfillment house. * Experience working with a team of creatives to produce seasonal campaigns, campaign toolkits, and photo and video. * Proficiency with Smartsheets, Word, Excel PowerPoint, Adobe Creative Suite * Detailed oriented with excellent organizational, budgeting, time management and problem-solving skills * Excellent interpersonal and communications skills * Ability to work in a team environment, collaborate and take creative direction * Ability to multi task and prioritize * Experienced in working with file formats (PDF, JPG, TIFF) * Experience working with project management software, asset management tools, and communication platforms * Works well collaboratively and independently * Self-motivated and able to initiate projects Travel Required: No travel will be required Base Salary: $100,000.00 - $115,000.00 yearly This range represents the low and high end of the anticipated base salary range for this position. The actual base salary will depend on numerous factors such as: experience, knowledge and skills, and location. Our base salary is just one component of our competitive total rewards strategy which includes numerous benefits and perks as well as specific health and welfare benefits. Why Work at KEEN: Driven by a passion for life outside, KEEN is a values-led, independently owned brand from Portland, Oregon, that’s on a mission to create original and versatile products, improve lives, and inspire outside adventure. Founded in 2003, KEEN launched a revolution in the footwear industry with the introduction of the Newport adventure sandal, and has donated more than $18 million to non-profit organizations and causes around the world to promote responsible outdoor recreation, including conservation efforts to protect open spaces. KEEN strives to show the world through its products and its actions that a business for good can actually be good for business. By giving back, reducing impact, and activating communities and individuals to protect the places where we work and play, KEEN puts its values in motion and takes action to leave the world a better place. At KEEN, we believe in a more just and equitable future for all people. As a global brand, we acknowledge that our business, buildings, and daily lives exist within the traditional territories of indigenous peoples. We strive for a future that recognizes the knowledge, rights, and resilience of these peoples. KEEN Footwear is an equal opportunity employer. We value an inclusive and diverse community. Qualified candidates of all backgrounds are encouraged to apply and will be considered without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity, gender expression, veteran status, or disability.

Job SummaryThe Senior Creative Project Manager facilitates the strategy, process, prioritization, and execution of multiple and concurrent complex creative projects while collaborating with internal teams and clients. This role ensures intake briefs are complete and accurate, documents project timelines and parameters, deploys creative assets, anticipates obstacles, and finds solutions, and proactively communicates project updates with key stakeholders. The Senior Creative Project Manager is responsible for achieving creative project deadlines from intake to asset delivery in support of business objectives and key results.Essential Functions * Independently manage multiple and concurrent complex creative projects and own multi-disciplinary workflows and processes in partnership with Creative leadership, marketing and creative teams, and key stakeholders. * Identify, recommend and implement policies, processes, and innovative approaches to achieve long term creative objectives. * Establish and maintain relationships with internal and external creative partners to deliver creative assets to stakeholders on schedule and within budget. * Develop complex creative project plans including but not limited to intake documentation and creative briefs, project parameters and key milestones, and cost and timeline estimates. Define project requirements gaining understanding of needs for projects that may at times be ambiguous * Monitors due dates of work-in-progress and routinely communicates project status, budget alignment, brief alignment, project metrics and manages expectations. * Assess and communicate project risks, resolve bottlenecks, maintain budget and proactively escalate potential issues. * Proactively lead and partner with internal and external creative team members to achieve project deliverables. Serve as a project advocate to assist with strategy, expectation setting, and ensure team viewpoints are considered. * Facilitate project related team meetings communicating action steps, and ensuring all team members understand project milestones, requirements, action items, and potential risks. * Partner with Creative leadership to allocate resources based on capacity and upcoming work. Ensure continued resource availability and allocation for creative projects. * Manages workflow, reporting, and resourcing of contract based PM’s and Producers for creative and marketing initiatives. * Manages and mentors contractors, providing guidance, advice, and feedback to less experienced Creative Project Managers.      Qualifications * Bachelor's degree or equivalent professional experience. * 7+ years of experience as a Creative Producer / Project Manager in a graphic design, marketing/advertising industry or similar creative role. * 3+ years of experience leading the delivery of large, complex, cross-functional creative projects. * Experience supporting designers or clients on digital media and/or print media production, vendors, builders or fulfillment house. * Experience working with a team of creatives to produce seasonal campaigns, campaign toolkits, and photo and video. * Proficiency with Smartsheets, Word, Excel PowerPoint, Adobe Creative Suite * Detailed oriented with excellent organizational, budgeting, time management and problem-solving skills * Excellent interpersonal and communications skills * Ability to work in a team environment, collaborate and take creative direction * Ability to multi task and prioritize * Experienced in working with file formats (PDF, JPG, TIFF) * Experience working with project management software, asset management tools, and communication platforms * Works well collaboratively and independently * Self-motivated and able to initiate projects      Travel Required: No travel will be requiredBase Salary: $100,000.00 - $115,000.00 yearlyThis range represents the low and high end of the anticipated base salary range for this position. The actual base salary will depend on numerous factors such as: experience, knowledge and skills, and location. Our base salary is just one component of our competitive total rewards strategy which includes numerous benefits and perks as well as specific health and welfare benefits.Why Work at KEEN: Driven by a passion for life outside, KEEN is a values-led, independently owned brand from Portland, Oregon, that’s on a mission to create original and versatile products, improve lives, and inspire outside adventure. Founded in 2003, KEEN launched a revolution in the footwear industry with the introduction of the Newport adventure sandal, and has donated more than $18 million to non-profit organizations and causes around the world to promote responsible outdoor recreation, including conservation efforts to protect open spaces. KEEN strives to show the world through its products and its actions that a business for good can actually be good for business. By giving back, reducing impact, and activating communities and individuals to protect the places where we work and play, KEEN puts its values in motion and takes action to leave the world a better place.At KEEN, we believe in a more just and equitable future for all people. As a global brand, we acknowledge that our business, buildings, and daily lives exist within the traditional territories of indigenous peoples. We strive for a future that recognizes the knowledge, rights, and resilience of these peoples.KEEN Footwear is an equal opportunity employer. We value an inclusive and diverse community. Qualified candidates of all backgrounds are encouraged to apply and will be considered without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity, gender expression, veteran status, or disability.

Sr. Creative Project Manager - KEEN

&lt;strong&gt;Job Summary&lt;br&gt;&lt;br&gt;&lt;/strong&gt;The Senior Creative Project Manager facilitates the strategy, process, prioritization, and execution of multiple and concurrent complex creative projects while collaborating with internal teams and clients. This role ensures intake briefs are complete and accurate, documents project timelines and parameters, deploys creative assets, anticipates obstacles, and finds solutions, and proactively communicates project updates with key stakeholders. The Senior Creative Project Manager is responsible for achieving creative project deadlines from intake to asset delivery in support of business objectives and key results.&lt;br&gt;&lt;br&gt;&lt;strong&gt;Essential Functions&lt;br&gt;&lt;br&gt;&lt;/strong&gt;&lt;ul&gt;&lt;li&gt; Independently manage multiple and concurrent complex creative projects and own multi-disciplinary workflows and processes in partnership with Creative leadership, marketing and creative teams, and key stakeholders.&lt;/li&gt;&lt;li&gt; Identify, recommend and implement policies, processes, and innovative approaches to achieve long term creative objectives.&lt;/li&gt;&lt;li&gt; Establish and maintain relationships with internal and external creative partners to deliver creative assets to stakeholders on schedule and within budget.&lt;/li&gt;&lt;li&gt; Develop complex creative project plans including but not limited to intake documentation and creative briefs, project parameters and key milestones, and cost and timeline estimates. Define project requirements gaining understanding of needs for projects that may at times be ambiguous&lt;/li&gt;&lt;li&gt; Monitors due dates of work-in-progress and routinely communicates project status, budget alignment, brief alignment, project metrics and manages expectations.&lt;/li&gt;&lt;li&gt; Assess and communicate project risks, resolve bottlenecks, maintain budget and proactively escalate potential issues.&lt;/li&gt;&lt;li&gt; Proactively lead and partner with internal and external creative team members to achieve project deliverables. Serve as a project advocate to assist with strategy, expectation setting, and ensure team viewpoints are considered.&lt;/li&gt;&lt;li&gt; Facilitate project related team meetings communicating action steps, and ensuring all team members understand project milestones, requirements, action items, and potential risks.&lt;/li&gt;&lt;li&gt; Partner with Creative leadership to allocate resources based on capacity and upcoming work. Ensure continued resource availability and allocation for creative projects.&lt;/li&gt;&lt;li&gt; Manages workflow, reporting, and resourcing of contract based PM’s and Producers for creative and marketing initiatives.&lt;/li&gt;&lt;li&gt; Manages and mentors contractors, providing guidance, advice, and feedback to less experienced Creative Project Managers.&lt;br&gt;&lt;br&gt;&lt;/li&gt;&lt;/ul&gt;&lt;strong&gt;Qualifications&lt;br&gt;&lt;br&gt;&lt;/strong&gt;&lt;ul&gt;&lt;li&gt; Bachelor's degree or equivalent professional experience.&lt;/li&gt;&lt;li&gt; 7+ years of experience as a Creative Producer / Project Manager in a graphic design, marketing/advertising industry or similar creative role.&lt;/li&gt;&lt;li&gt; 3+ years of experience leading the delivery of large, complex, cross-functional creative projects.&lt;/li&gt;&lt;li&gt; Experience supporting designers or clients on digital media and/or print media production, vendors, builders or fulfillment house.&lt;/li&gt;&lt;li&gt; Experience working with a team of creatives to produce seasonal campaigns, campaign toolkits, and photo and video.&lt;/li&gt;&lt;li&gt; Proficiency with Smartsheets, Word, Excel PowerPoint, Adobe Creative Suite&lt;/li&gt;&lt;li&gt; Detailed oriented with excellent organizational, budgeting, time management and problem-solving skills&lt;/li&gt;&lt;li&gt; Excellent interpersonal and communications skills&lt;/li&gt;&lt;li&gt; Ability to work in a team environment, collaborate and take creative direction&lt;/li&gt;&lt;li&gt; Ability to multi task and prioritize&lt;/li&gt;&lt;li&gt; Experienced in working with file formats (PDF, JPG, TIFF)&lt;/li&gt;&lt;li&gt; Experience working with project management software, asset management tools, and communication platforms&lt;/li&gt;&lt;li&gt; Works well collaboratively and independently&lt;/li&gt;&lt;li&gt; Self-motivated and able to initiate projects&lt;br&gt;&lt;br&gt;&lt;/li&gt;&lt;/ul&gt;&lt;strong&gt;Travel Required&lt;/strong&gt;: No travel will be required&lt;br&gt;&lt;br&gt;&lt;strong&gt;Base Salary: &lt;/strong&gt;$100,000.00 - $115,000.00 yearly&lt;br&gt;&lt;br&gt;This range represents the low and high end of the anticipated base salary range for this position. The actual base salary will depend on numerous factors such as: experience, knowledge and skills, and location. Our base salary is just one component of our competitive total rewards strategy which includes numerous benefits and perks as well as specific health and welfare benefits.&lt;br&gt;&lt;br&gt;&lt;strong&gt;Why Work at KEEN: &lt;/strong&gt;Driven by a passion for life outside, KEEN is a values-led, independently owned brand from Portland, Oregon, that’s on a mission to create original and versatile products, improve lives, and inspire outside adventure. Founded in 2003, KEEN launched a revolution in the footwear industry with the introduction of the Newport adventure sandal, and has donated more than $18 million to non-profit organizations and causes around the world to promote responsible outdoor recreation, including conservation efforts to protect open spaces. KEEN strives to show the world through its products and its actions that a business for good can actually be good for business. By giving back, reducing impact, and activating communities and individuals to protect the places where we work and play, KEEN puts its values in motion and takes action to leave the world a better place.&lt;br&gt;&lt;br&gt;&lt;em&gt;At KEEN, we believe in a more just and equitable future for all people. As a global brand, we acknowledge that our business, buildings, and daily lives exist within the traditional territories of indigenous peoples. We strive for a future that recognizes the knowledge, rights, and resilience of these peoples.&lt;br&gt;&lt;br&gt;&lt;/em&gt;&lt;em&gt;KEEN Footwear is an equal opportunity employer. We value an inclusive and diverse community. Qualified candidates of all backgrounds are encouraged to apply and will be considered without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity, gender expression, veteran status, or disability.&lt;/em&gt;

Sr. Creative Project Manager

You must have a high school diploma, 4+ years of relevant experience, strong communication skills, Excel proficiency, and a customer service focus. Knowledge of footwear and sample coordination is preferred.

You will manage sample orders, track and coordinate samples for photo shoots, support sorting and resending, and liaise with teams and sourcing partners while overseeing inventory and costs.

Logistics

Job Summary The Sample Coordinator is responsible for sample management for Portland-based headquarters and all international regions, and across multiple business units in accordance with the product calendar and timetable. This role is accountable for producing what is needed for effective sell-in across the global organization. Essential Functions * Acts as the central resource and knowledge hub for all sample inquiries communications. * Owns the sample order process in accordance with product calendar and timetable, for all major stage gates, across multiple departments. Creates sample order form documents, places sample POs in SAP and submits to sourcing partners (ROFU). Including, but not limited to, all product/development related stage gates, photo studio, seeding samples, asset creation. * Serves as a liaison between internal teams and global sourcing partners (ROFU) to communicate all samples requests. * Creates and implements standardized sample tracking tools and communication cadence for global audience, in alignment with product calendar. * Ensures photo studio is equipped with all samples for prompt asset creation to support sales tools and digital initiatives. Tracks progress with photo studio and ensures all seasonal samples are captured. * Provides hands-on sorting, packing, and resending of samples as needed from headquarters/facilities. * Receives and monitors inbound samples at headquarters and additional local warehouses. * Sorts samples at headquarters throughout seasons. Manages end of life samples. Provides sample sale support * Provides costing scenarios for future sample orders and supports Finance and Operations in billing subsidiaries. Qualifications * A high school diploma, GED or equivalent level of education is required. * Four or more years of experience with sample coordination, project coordination, or other related experience. In lieu of experience, additional education is acceptable. * Must have access to a method of transportation suitable for travel around the Portland Metro area. * Ability to gather and analyze data, reason logically, draw valid conclusions and make appropriate recommendations. * Demonstrated experience working with and juggling multiple priorities and assignments simultaneously. * Ability to work under pressure of tight deadlines. * Effective communicator. * Intermediate or advanced level of knowledge of Microsoft Office, particularly Excel. * Basic understanding of shoe making and footwear development, preferred. * Basic understanding of level loading of sample rooms and capacity mapping, preferred. * Demonstrated ability to prioritize duties when faced with interruptions, distractions and fluctuating workload. * Must be a self-starter, excited about working in a fast paced, dynamic team environment. * A respect for the confidentiality of sensitive material * A strong customer service focus. Travel Required: No travel is required Base Salary: $26.00 - $27.00 hourly This range represents the low and high end of the anticipated base salary range for this position. The actual base salary will depend on numerous factors such as: experience, knowledge and skills, and location. Our base salary is just one component of our competitive total rewards strategy which includes numerous benefits and perks as well as specific health and welfare benefits. Why Work at KEEN: Driven by a passion for life outside, KEEN is a values-led, independently owned brand from Portland, Oregon, that’s on a mission to create original and versatile products, improve lives, and inspire outside adventure. Founded in 2003, KEEN launched a revolution in the footwear industry with the introduction of the Newport adventure sandal, and has donated more than $18 million to non-profit organizations and causes around the world to promote responsible outdoor recreation, including conservation efforts to protect open spaces. KEEN strives to show the world through its products and its actions that a business for good can actually be good for business. By giving back, reducing impact, and activating communities and individuals to protect the places where we work and play, KEEN puts its values in motion and takes action to leave the world a better place. At KEEN, we believe in a more just and equitable future for all people. As a global brand, we acknowledge that our business, buildings, and daily lives exist within the traditional territories of indigenous peoples. We strive for a future that recognizes the knowledge, rights, and resilience of these peoples. KEEN Footwear is an equal opportunity employer. We value an inclusive and diverse community. Qualified candidates of all backgrounds are encouraged to apply and will be considered without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity, gender expression, veteran status, or disability.

Job SummaryThe Sample Coordinator is responsible for sample management for Portland-based headquarters and all international regions, and across multiple business units in accordance with the product calendar and timetable. This role is accountable for producing what is needed for effective sell-in across the global organization.Essential Functions * Acts as the central resource and knowledge hub for all sample inquiries communications. * Owns the sample order process in accordance with product calendar and timetable, for all major stage gates, across multiple departments. Creates sample order form documents, places sample POs in SAP and submits to sourcing partners (ROFU). Including, but not limited to, all product/development related stage gates, photo studio, seeding samples, asset creation. * Serves as a liaison between internal teams and global sourcing partners (ROFU) to communicate all samples requests. * Creates and implements standardized sample tracking tools and communication cadence for global audience, in alignment with product calendar. * Ensures photo studio is equipped with all samples for prompt asset creation to support sales tools and digital initiatives. Tracks progress with photo studio and ensures all seasonal samples are captured. * Provides hands-on sorting, packing, and resending of samples as needed from headquarters/facilities. * Receives and monitors inbound samples at headquarters and additional local warehouses. * Sorts samples at headquarters throughout seasons. Manages end of life samples. Provides sample sale support * Provides costing scenarios for future sample orders and supports Finance and Operations in billing subsidiaries.      Qualifications * A high school diploma, GED or equivalent level of education is required. * Four or more years of experience with sample coordination, project coordination, or other related experience. In lieu of experience, additional education is acceptable. * Must have access to a method of transportation suitable for travel around the Portland Metro area. * Ability to gather and analyze data, reason logically, draw valid conclusions and make appropriate recommendations. * Demonstrated experience working with and juggling multiple priorities and assignments simultaneously. * Ability to work under pressure of tight deadlines. * Effective communicator. * Intermediate or advanced level of knowledge of Microsoft Office, particularly Excel. * Basic understanding of shoe making and footwear development, preferred. * Basic understanding of level loading of sample rooms and capacity mapping, preferred. * Demonstrated ability to prioritize duties when faced with interruptions, distractions and fluctuating workload. * Must be a self-starter, excited about working in a fast paced, dynamic team environment. * A respect for the confidentiality of sensitive material * A strong customer service focus.      Travel Required: No travel is requiredBase Salary: $26.00 - $27.00 hourlyThis range represents the low and high end of the anticipated base salary range for this position. The actual base salary will depend on numerous factors such as: experience, knowledge and skills, and location. Our base salary is just one component of our competitive total rewards strategy which includes numerous benefits and perks as well as specific health and welfare benefits.Why Work at KEEN: Driven by a passion for life outside, KEEN is a values-led, independently owned brand from Portland, Oregon, that’s on a mission to create original and versatile products, improve lives, and inspire outside adventure. Founded in 2003, KEEN launched a revolution in the footwear industry with the introduction of the Newport adventure sandal, and has donated more than $18 million to non-profit organizations and causes around the world to promote responsible outdoor recreation, including conservation efforts to protect open spaces. KEEN strives to show the world through its products and its actions that a business for good can actually be good for business. By giving back, reducing impact, and activating communities and individuals to protect the places where we work and play, KEEN puts its values in motion and takes action to leave the world a better place.At KEEN, we believe in a more just and equitable future for all people. As a global brand, we acknowledge that our business, buildings, and daily lives exist within the traditional territories of indigenous peoples. We strive for a future that recognizes the knowledge, rights, and resilience of these peoples.KEEN Footwear is an equal opportunity employer. We value an inclusive and diverse community. Qualified candidates of all backgrounds are encouraged to apply and will be considered without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity, gender expression, veteran status, or disability.

Sample Coordinator - KEEN

&lt;strong&gt;Job Summary&lt;br&gt;&lt;br&gt;&lt;/strong&gt;The Sample Coordinator is responsible for sample management for Portland-based headquarters and all international regions, and across multiple business units in accordance with the product calendar and timetable. This role is accountable for producing what is needed for effective sell-in across the global organization.&lt;br&gt;&lt;br&gt;&lt;strong&gt;Essential Functions&lt;br&gt;&lt;br&gt;&lt;/strong&gt;&lt;ul&gt;&lt;li&gt; Acts as the central resource and knowledge hub for all sample inquiries communications.&lt;/li&gt;&lt;li&gt; Owns the sample order process in accordance with product calendar and timetable, for all major stage gates, across multiple departments. Creates sample order form documents, places sample POs in SAP and submits to sourcing partners (ROFU). Including, but not limited to, all product/development related stage gates, photo studio, seeding samples, asset creation.&lt;/li&gt;&lt;li&gt; Serves as a liaison between internal teams and global sourcing partners (ROFU) to communicate all samples requests.&lt;/li&gt;&lt;li&gt; Creates and implements standardized sample tracking tools and communication cadence for global audience, in alignment with product calendar.&lt;/li&gt;&lt;li&gt; Ensures photo studio is equipped with all samples for prompt asset creation to support sales tools and digital initiatives. Tracks progress with photo studio and ensures all seasonal samples are captured.&lt;/li&gt;&lt;li&gt; Provides hands-on sorting, packing, and resending of samples as needed from headquarters/facilities.&lt;/li&gt;&lt;li&gt; Receives and monitors inbound samples at headquarters and additional local warehouses.&lt;/li&gt;&lt;li&gt; Sorts samples at headquarters throughout seasons. Manages end of life samples. Provides sample sale support&lt;/li&gt;&lt;li&gt; Provides costing scenarios for future sample orders and supports Finance and Operations in billing subsidiaries.&lt;br&gt;&lt;br&gt;&lt;/li&gt;&lt;/ul&gt;&lt;strong&gt;Qualifications&lt;br&gt;&lt;br&gt;&lt;/strong&gt;&lt;ul&gt;&lt;li&gt; A high school diploma, GED or equivalent level of education is required.&lt;/li&gt;&lt;li&gt; Four or more years of experience with sample coordination, project coordination, or other related experience. In lieu of experience, additional education is acceptable.&lt;/li&gt;&lt;li&gt; Must have access to a method of transportation suitable for travel around the Portland Metro area.&lt;/li&gt;&lt;li&gt; Ability to gather and analyze data, reason logically, draw valid conclusions and make appropriate recommendations.&lt;/li&gt;&lt;li&gt; Demonstrated experience working with and juggling multiple priorities and assignments simultaneously.&lt;/li&gt;&lt;li&gt; Ability to work under pressure of tight deadlines.&lt;/li&gt;&lt;li&gt; Effective communicator.&lt;/li&gt;&lt;li&gt; Intermediate or advanced level of knowledge of Microsoft Office, particularly Excel.&lt;/li&gt;&lt;li&gt; Basic understanding of shoe making and footwear development, preferred.&lt;/li&gt;&lt;li&gt; Basic understanding of level loading of sample rooms and capacity mapping, preferred.&lt;/li&gt;&lt;li&gt; Demonstrated ability to prioritize duties when faced with interruptions, distractions and fluctuating workload.&lt;/li&gt;&lt;li&gt; Must be a self-starter, excited about working in a fast paced, dynamic team environment.&lt;/li&gt;&lt;li&gt; A respect for the confidentiality of sensitive material&lt;/li&gt;&lt;li&gt; A strong customer service focus.&lt;br&gt;&lt;br&gt;&lt;/li&gt;&lt;/ul&gt;&lt;strong&gt;Travel Required&lt;/strong&gt;: No travel is required&lt;br&gt;&lt;br&gt;&lt;strong&gt;Base Salary: &lt;/strong&gt;$26.00 - $27.00 hourly&lt;br&gt;&lt;br&gt;This range represents the low and high end of the anticipated base salary range for this position. The actual base salary will depend on numerous factors such as: experience, knowledge and skills, and location. Our base salary is just one component of our competitive total rewards strategy which includes numerous benefits and perks as well as specific health and welfare benefits.&lt;br&gt;&lt;br&gt;&lt;strong&gt;Why Work at KEEN: &lt;/strong&gt;Driven by a passion for life outside, KEEN is a values-led, independently owned brand from Portland, Oregon, that’s on a mission to create original and versatile products, improve lives, and inspire outside adventure. Founded in 2003, KEEN launched a revolution in the footwear industry with the introduction of the Newport adventure sandal, and has donated more than $18 million to non-profit organizations and causes around the world to promote responsible outdoor recreation, including conservation efforts to protect open spaces. KEEN strives to show the world through its products and its actions that a business for good can actually be good for business. By giving back, reducing impact, and activating communities and individuals to protect the places where we work and play, KEEN puts its values in motion and takes action to leave the world a better place.&lt;br&gt;&lt;br&gt;&lt;em&gt;At KEEN, we believe in a more just and equitable future for all people. As a global brand, we acknowledge that our business, buildings, and daily lives exist within the traditional territories of indigenous peoples. We strive for a future that recognizes the knowledge, rights, and resilience of these peoples.&lt;br&gt;&lt;br&gt;&lt;/em&gt;&lt;em&gt;KEEN Footwear is an equal opportunity employer. We value an inclusive and diverse community. Qualified candidates of all backgrounds are encouraged to apply and will be considered without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity, gender expression, veteran status, or disability.&lt;/em&gt;

Sample Coordinator

You should have customer service and sales experience, wine knowledge, strong communication skills, CRM familiarity, and problem-solving abilities. Hybrid role in Foreshore, Cape Town.

You will provide personalized customer service, guide wine selections, build relationships, follow up post-purchase, identify upselling opportunities, and maintain thorough product knowledge.

Customer Relations

Sales & Business Development

Cape Town

About Keen! Welcome to Keen, where art meets science. We're more than just another service provider or an outsourcing company. Keen acts as an integral extension of our clients' teams and business goals. Join our group of tastemakers specializing in digital marketing, creative, and customer experience, driving growth for our global clientele. Our vision is an ambitious one: to have best in class leaders and a culture of delivering excellence globally. If you're keen to advance your career, embrace challenges, and redefine what's possible in the digital realm, you might just be the perfect fit for our dynamic team. Join us, and let's unlock the full potential of our clients' brands together. Role Description We are seeking an experienced Wine Sales &amp; Customer Experience Specialist to provide exceptional, white-glove support for our client, a leader in online wine sales. The ideal candidate will respond to inquiries across multiple platforms, help guide customers through their wine purchases, and follow up to ensure satisfaction—all while contributing to sales growth. If you're passionate about wine, eager to deliver outstanding customer experiences, and motivated by closing sales, this role offers a unique opportunity to share your passion with others. Responsibilities:: 
<ul>
 <li>Provide personalized and attentive customer service via live chat, messaging, phone calls, social media, and SMS.</li>
 <li>Guide customers through the wine selection and sales process, offering expert recommendations to enhance their shopping experience.</li>
 <li>Build relationships and trust with customers by responding promptly and thoughtfully to their inquiries.</li>
 <li>Utilize deep product knowledge to assist with questions about wine varieties, regions, and pairings – focusing on French wines.</li>
 <li>Proactively follow up with customers post-purchase to ensure satisfaction and encourage repeat business.</li>
 <li>Support sales initiatives by identifying upselling opportunities and helping to close sales with a customer-focused approach.</li>
 <li>Maintain an in-depth understanding of wine products, trends, and market preferences.</li>
 <li>Keep accurate records of customer interactions and feedback to help refine service processes.</li>
</ul> Requirements: 
<ul>
 <li>Proven experience in customer service and sales, preferably within a premium product sector.</li>
 <li>Strong passion for wine, with some knowledge of wine varietals, regions, and food pairings; wine industry experience is a major plus.</li>
 <li>Excellent English communication skills, both written and verbal – capable of delivering a warm, friendly, and professional customer experience.</li>
 <li>Ability to manage multiple customer touchpoints (live chat, social media, phone, and SMS) with ease and efficiency.</li>
 <li>Strong interpersonal skills, problem-solving abilities, and a drive to exceed customer expectations.</li>
 <li>Experience with CRM software or customer support tools is required.</li>
 <li>Experience with Shopify is a plus.</li>
</ul> This is a full-time position, working from 10 am to 7 pm EST (4 pm to 1 am SAST), assisting customers in the U.S. The role is hybrid but primarily in-office, based at our office in Foreshore, Cape Town. The ability to commute to and from the office in Foreshore is required. Benefits: 
<ul>
 <li>Transportation and Medical Aid stipend</li>
 <li>Hybrid remote/in-office</li>
 <li>Birthday off</li>
 <li>Professional development &amp; training opportunities</li>
 <li>&amp; More being added!</li>
</ul>

About Keen! Welcome to Keen, where art meets science. We're more than just another service provider or an outsourcing company. Keen acts as an integral extension of our clients' teams and business goals. Join our group of tastemakers specializing in digital marketing, creative, and customer experience, driving growth for our global clientele. Our vision is an ambitious one: to have best in class leaders and a culture of delivering excellence globally. If you're keen to advance your career, embrace challenges, and redefine what's possible in the digital realm, you might just be the perfect fit for our dynamic team. Join us, and let's unlock the full potential of our clients' brands together. Role Description We are seeking an experienced Wine Sales & Customer Experience Specialist to provide exceptional, white-glove support for our client, a leader in online wine sales. The ideal candidate will respond to inquiries across multiple platforms, help guide customers through their wine purchases, and follow up to ensure satisfaction—all while contributing to sales growth. If you're passionate about wine, eager to deliver outstanding customer experiences, and motivated by closing sales, this role offers a unique opportunity to share your passion with others.  Responsibilities::

 Provide personalized and attentive customer service via live chat, messaging, phone calls, social media, and SMS.
 Guide customers through the wine selection and sales process, offering expert recommendations to enhance their shopping experience.
 Build relationships and trust with customers by responding promptly and thoughtfully to their inquiries.
 Utilize deep product knowledge to assist with questions about wine varieties, regions, and pairings – focusing on French wines.
 Proactively follow up with customers post-purchase to ensure satisfaction and encourage repeat business.
 Support sales initiatives by identifying upselling opportunities and helping to close sales with a customer-focused approach.
 Maintain an in-depth understanding of wine products, trends, and market preferences.
 Keep accurate records of customer interactions and feedback to help refine service processes.
 Requirements:

 Proven experience in customer service and sales, preferably within a premium product sector.
 Strong passion for wine, with some knowledge of wine varietals, regions, and food pairings; wine industry experience is a major plus.
 Excellent English communication skills, both written and verbal – capable of delivering a warm, friendly, and professional customer experience.
 Ability to manage multiple customer touchpoints (live chat, social media, phone, and SMS) with ease and efficiency.
 Strong interpersonal skills, problem-solving abilities, and a drive to exceed customer expectations.
 Experience with CRM software or customer support tools is required.
 Experience with Shopify is a plus.
 This is a full-time position, working from 10 am to 7 pm EST (4 pm to 1 am SAST), assisting customers in the U.S. The role is hybrid but primarily in-office, based at our office in Foreshore, Cape Town. The ability to commute to and from the office in Foreshore is required.  Benefits:

 Transportation and Medical Aid stipend
 Hybrid remote/in-office
 Birthday off
 Professional development & training opportunities
 & More being added!


Wine Sales & Customer Experience Specialist - KEEN

Keen

Wine Sales & Customer Experience Specialist

You must have 3+ years in outbound sales, excellent communication skills, familiarity with CRM tools, and the ability to work hybrid in Cape Town. Strong analytical skills are essential.

You will identify new business opportunities, research clients, engage decision-makers, build relationships, manage the sales process, meet targets, and maintain accurate CRM records.

About Keen: Welcome to Keen, where art meets science. We're more than just another service provider or an outsourcing company. Keen acts as an integral extension of our clients' teams and business goals. Join our group of tastemakers specializing in digital marketing, creative, and customer experience, driving growth for our global clientele. Our vision is an ambitious one: to have best in class leaders and a culture of delivering excellence globally. If you're keen to advance your career, embrace challenges, and redefine what's possible in the digital realm, you might just be the perfect fit for our dynamic team. Join us, and let's unlock the full potential of our clients' brands together. Job Overview: We are seeking a highly motivated and experienced Business Development Representative (BDR) to join our sales team. This is not a lead generation role; this is a true business development position focused on expanding our client base and driving revenue growth. The ideal candidate will have a minimum of 3 years of experience in outbound sales, preferably in a call center, SMB, or Enterprise environment. Key Responsibilities: 
<ul>
 <li>Identify and qualify new business opportunities through targeted outreach and prospecting activities.</li>
 <li>Conduct thorough research on potential clients and markets to develop targeted sales strategies.</li>
 <li>Engage with key decision-makers to understand their business needs and present tailored solutions.</li>
 <li>Build and maintain strong relationships with prospective clients to foster trust and long-term partnerships.</li>
 <li>Collaborate with the sales team and other departments to ensure a smooth handover of qualified leads and opportunities.</li>
 <li>Manage the entire sales process, from initial contact to closing deals, ensuring a high conversion rate.</li>
 <li>Meet and exceed individual sales targets and contribute to the overall growth of the company.</li>
 <li>Keep detailed records of sales activities and maintain accurate data in CRM systems.</li>
 <li>Stay up-to-date with industry trends, competitors, and market developments to refine sales strategies.</li>
</ul> Requirements: 
<ul>
 <li>Minimum of 3 years of experience in outbound sales, preferably in relation to call center outsourcing services, SMB SaaS, or an enterprise sales environment.</li>
 <li>Experience selling and sourcing deals in the US or global market.</li>
 <li>Proven track record of success in business development, sourcing new leads, and setting meetings.</li>
 <li>Excellent communication and interpersonal skills, with the ability to build genuine rapport.</li>
 <li>Strong analytical and research skills to identify and qualify new business opportunities.</li>
 <li>Self-motivated, goal-oriented, and able to work independently as well as in a team environment.</li>
 <li>Familiarity with CRM software and sales tools like LinkedIn Sales Navigator, Salesforce, Airtable, Hubspot, and Zoominfo.</li>
 <li>Ability to work in a hybrid environment, with 3 days in the office and 2 days from home.</li>
 <li>Written, typed, grammatically correct English is a must. You will not be cold calling, you will be writing and thinking of deep strategic outreach strategies.</li>
</ul> This is a full-time position, working from 10 am to 7 pm EST (4 pm to 1 am SAST), assisting leads and prospective clients in the U.S. The role is hybrid but primarily in-office, based at our office in Foreshore, Cape Town. The ability to commute to and from the office in Foreshore is required. Benefits: 
<ul>
 <li>Hybrid remote/in-office</li>
 <li>Birthday off</li>
 <li>Professional development &amp; training opportunities</li>
 <li>&amp; More being added!</li>
</ul>

About Keen: Welcome to Keen, where art meets science. We're more than just another service provider or an outsourcing company. Keen acts as an integral extension of our clients' teams and business goals. Join our group of tastemakers specializing in digital marketing, creative, and customer experience, driving growth for our global clientele. Our vision is an ambitious one: to have best in class leaders and a culture of delivering excellence globally. If you're keen to advance your career, embrace challenges, and redefine what's possible in the digital realm, you might just be the perfect fit for our dynamic team. Join us, and let's unlock the full potential of our clients' brands together.  Job Overview: We are seeking a highly motivated and experienced Business Development Representative (BDR) to join our sales team. This is not a lead generation role; this is a true business development position focused on expanding our client base and driving revenue growth. The ideal candidate will have a minimum of 3 years of experience in outbound sales, preferably in a call center, SMB, or Enterprise environment.  Key Responsibilities:

 Identify and qualify new business opportunities through targeted outreach and prospecting activities.
 Conduct thorough research on potential clients and markets to develop targeted sales strategies.
 Engage with key decision-makers to understand their business needs and present tailored solutions.
 Build and maintain strong relationships with prospective clients to foster trust and long-term partnerships.
 Collaborate with the sales team and other departments to ensure a smooth handover of qualified leads and opportunities.
 Manage the entire sales process, from initial contact to closing deals, ensuring a high conversion rate.
 Meet and exceed individual sales targets and contribute to the overall growth of the company.
 Keep detailed records of sales activities and maintain accurate data in CRM systems.
 Stay up-to-date with industry trends, competitors, and market developments to refine sales strategies.
 Requirements:

 Minimum of 3 years of experience in outbound sales, preferably in relation to call center outsourcing services, SMB SaaS, or an enterprise sales environment.
 Experience selling and sourcing deals in the US or global market.
 Proven track record of success in business development, sourcing new leads, and setting meetings.
 Excellent communication and interpersonal skills, with the ability to build genuine rapport.
 Strong analytical and research skills to identify and qualify new business opportunities.
 Self-motivated, goal-oriented, and able to work independently as well as in a team environment.
 Familiarity with CRM software and sales tools like LinkedIn Sales Navigator, Salesforce, Airtable, Hubspot, and Zoominfo.
 Ability to work in a hybrid environment, with 3 days in the office and 2 days from home.
 Written, typed, grammatically correct English is a must. You will not be cold calling, you will be writing and thinking of deep strategic outreach strategies.
 This is a full-time position, working from 10 am to 7 pm EST (4 pm to 1 am SAST), assisting leads and prospective clients in the U.S. The role is hybrid but primarily in-office, based at our office in Foreshore, Cape Town. The ability to commute to and from the office in Foreshore is required.  Benefits:

 Hybrid remote/in-office
 Birthday off
 Professional development & training opportunities
 & More being added!


Business Development Representative (BDR) - KEEN

Business Development Representative (BDR)

You need 5+ years in creative leadership, strong design skills, team management experience, a diverse portfolio, effective communication, and proficiency in Adobe and Figma. Bonus for e-commerce experience.

You will lead and mentor a creative team, shape innovative ideas, manage projects, collaborate with clients, and optimize assets while ensuring timely delivery and high-quality standards.

Design

About Keen Welcome to Keen, where art meets science. We're more than just another service provider or an outsourcing company. Keen acts as an integral extension of our clients' teams and business goals. Join our group of tastemakers specializing in digital marketing, creative, and customer experience, driving growth for our global clientele. Our vision is an ambitious one: to have best-in-class leaders and a culture of delivering excellence globally. If you're keen to advance your career, embrace challenges, and redefine what's possible in the digital realm, you might just be the perfect fit for our dynamic team. Join us, and let's unlock the full potential of our clients' brands together. Role Description: Are you ready to inspire and lead a diverse team of creatives? We’re on the lookout for an enthusiastic Creative Director to bring fresh ideas, big-picture thinking, and strong leadership to our growing team. At Keen, you’ll work with a talented crew of video editors, copywriters, and designers at all career stages – from entry-level stars to seasoned experts. You’ll guide them through a wide variety of projects like branding, social media content, UI/UX design, landing pages, email campaigns, and performance marketing ads. If you love balancing creativity with strategic thinking, and you’ve got a knack for working across multiple brands and teams, this role is for you! Responsibilities: Lead &amp; Inspire: 
<ul>
 <li>Lead, mentor, and develop a team of designers, animators, and video editors, fostering a culture of creative excellence and growth.</li>
 <li>Conduct regular 1:1s to provide feedback, oversee career development, and ensure overall team well-being.</li>
 <li>Build a supportive and collaborative environment that sparks creativity, innovation, and continuous learning.</li>
</ul> Creative Direction &amp; Strategy: 
<ul>
 <li>Shape and develop creative ideas across a wide range of projects — from social media campaigns to branding and performance ads.</li>
 <li>Transform client needs and goals into captivating creative strategies and ensure work aligns with their vision.</li>
 <li>Partner with internal teams to bring ideas to life in a way that’s impactful and on-brand.</li>
</ul> Project Management &amp; Collaboration: 
<ul>
 <li>Oversee multiple creative projects across various brands, ensuring we meet deadlines and deliver high-quality, visually stunning work.</li>
 <li>Work closely with clients, translating feedback into actionable improvements and building strong, lasting relationships.</li>
 <li>Maintain a test-and-learn approach, iterating creative assets to optimize for performance and stay ahead of industry trends.</li>
</ul> Requirements: 
<ul>
 <li>5+ years of creative leadership experience, with proven management skills in an agency or fast-paced setting.</li>
 <li>Demonstrated ability to manage, mentor, and inspire diverse creative teams across multiple levels of experience.</li>
 <li>Comfortable assisting in the recruitment, screening, and hiring process ensuring you help to build a team of experts to produce client work.</li>
 <li>Strong digital design portfolio that showcases a variety of skills — from branding and web design to performance-driven creative work.</li>
 <li>A strategic thinker with strong presentation and storytelling skills who loves finding the balance between art and purpose.</li>
 <li>Proficient in design tools like Adobe Creative Suite (Photoshop, Illustrator, After Effects) and Figma.</li>
 <li>Ability to juggle multiple projects, clients, and team members while keeping a keen eye on detail and quality.</li>
 <li>A passion for mentoring and developing creatives at all levels, helping them achieve their fullest potential.</li>
 <li>Comfortable collaborating with developers, strategists, and clients to ensure design work is not only beautiful but also effective.</li>
</ul> Bonus Points For: 
<ul>
 <li>Experience working in e-commerce, startup, SaaS, or consumer brand industries in the United States.</li>
 <li>Familiarity with Shopify best practices.</li>
 <li>A track record of developing creative strategies for performance marketing and retention campaigns driving trackable revenue.</li>
</ul> Benefits: 
<ul>
 <li>Hybrid remote/in-office</li>
 <li>Birthday off</li>
 <li>Professional development &amp; training opportunities</li>
 <li>&amp; More being added!</li>
</ul>

About Keen Welcome to Keen, where art meets science. We're more than just another service provider or an outsourcing company. Keen acts as an integral extension of our clients' teams and business goals. Join our group of tastemakers specializing in digital marketing, creative, and customer experience, driving growth for our global clientele. Our vision is an ambitious one: to have best-in-class leaders and a culture of delivering excellence globally. If you're keen to advance your career, embrace challenges, and redefine what's possible in the digital realm, you might just be the perfect fit for our dynamic team. Join us, and let's unlock the full potential of our clients' brands together.  Role Description: Are you ready to inspire and lead a diverse team of creatives? We’re on the lookout for an enthusiastic Creative Director to bring fresh ideas, big-picture thinking, and strong leadership to our growing team. At Keen, you’ll work with a talented crew of video editors, copywriters, and designers at all career stages – from entry-level stars to seasoned experts. You’ll guide them through a wide variety of projects like branding, social media content, UI/UX design, landing pages, email campaigns, and performance marketing ads. If you love balancing creativity with strategic thinking, and you’ve got a knack for working across multiple brands and teams, this role is for you!  Responsibilities: Lead & Inspire:

 Lead, mentor, and develop a team of designers, animators, and video editors, fostering a culture of creative excellence and growth.
 Conduct regular 1:1s to provide feedback, oversee career development, and ensure overall team well-being.
 Build a supportive and collaborative environment that sparks creativity, innovation, and continuous learning.
 Creative Direction & Strategy:

 Shape and develop creative ideas across a wide range of projects — from social media campaigns to branding and performance ads.
 Transform client needs and goals into captivating creative strategies and ensure work aligns with their vision.
 Partner with internal teams to bring ideas to life in a way that’s impactful and on-brand.
 Project Management & Collaboration:

 Oversee multiple creative projects across various brands, ensuring we meet deadlines and deliver high-quality, visually stunning work.
 Work closely with clients, translating feedback into actionable improvements and building strong, lasting relationships.
 Maintain a test-and-learn approach, iterating creative assets to optimize for performance and stay ahead of industry trends.
 Requirements:

 5+ years of creative leadership experience, with proven management skills in an agency or fast-paced setting.
 Demonstrated ability to manage, mentor, and inspire diverse creative teams across multiple levels of experience.
 Comfortable assisting in the recruitment, screening, and hiring process ensuring you help to build a team of experts to produce client work.
 Strong digital design portfolio that showcases a variety of skills — from branding and web design to performance-driven creative work.
 A strategic thinker with strong presentation and storytelling skills who loves finding the balance between art and purpose.
 Proficient in design tools like Adobe Creative Suite (Photoshop, Illustrator, After Effects) and Figma.
 Ability to juggle multiple projects, clients, and team members while keeping a keen eye on detail and quality.
 A passion for mentoring and developing creatives at all levels, helping them achieve their fullest potential.
 Comfortable collaborating with developers, strategists, and clients to ensure design work is not only beautiful but also effective.
 Bonus Points For:

 Experience working in e-commerce, startup, SaaS, or consumer brand industries in the United States.
 Familiarity with Shopify best practices.
 A track record of developing creative strategies for performance marketing and retention campaigns driving trackable revenue.
 Benefits:

 Hybrid remote/in-office
 Birthday off
 Professional development & training opportunities
 & More being added!


KEEN

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