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Business Office Representative Clerk - Advanced Surgery Center of Clifton

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SCA Health

Aug 22

  • Job
    Full-time
    Mid Level
  • People, HR & Administration
    Healthcare
  • Clifton

AI generated summary

  • You need a high school diploma (associate preferred), 3 years in healthcare, 1 year in surgery scheduling, and the ability to work independently or in a team under stress. Flexibility in hours is essential.
  • You will schedule surgeries, verify insurance, handle patient calls, manage pre-registration, perform clerical tasks, maintain logs, and ensure the surgery area is organized and clean.

Requirements

  • High school diploma or equivalent required; Associate degree or equivalent preferred
  • Minimum three years of experience in health care and minimum of one-year experience in surgery scheduling procedures preferred
  • The successful candidate must have the ability to work independently as well as function within a team
  • Have a basic knowledge of surgery scheduling, receptionist and registration responsibilities; and must possess the ability to handle stress
  • The candidate must be flexible with hours and be able to work which ever shift is to be covered

Responsibilities

  • - Provide support to the facility by performing specific or various business office functions as assigned. These functions are to include (but not limited to): Medical Records, Credentialing, Admissions/Intake, Accounts Payable, Billing, Collections, Insurance Verification, Transaction, Posting, Clinical Logs and other duties as assigned.
  • - Schedules surgeries in surgery template in the computer, along with pertinent information and handles calls from physician’s office in regard to information on scheduling patients at the surgery center, scheduling surgeries or any calls associated with surgery scheduled.
  • - Answers phone in a pleasant manner and deals with physician offices and patient’s needs expeditiously. Takes messages and transfers calls to other departments when necessary.
  • - Does pre-registration and makes sure that authorization is obtained from the physician’s office prior to surgery scheduled. Completes necessary paperwork for registration and uses computer system to generate information for surgical/special procedure.
  • - Maintains log for cancelled appointments.
  • - Performs various clerical duties such as photocopying forms, reports, patient information, mailing surveys, preparing patient charts, faxing forms and retrieving faxes as needed.
  • - Maintains clean and orderly surgery scheduling area.
  • - All scheduled cases are verified as soon as possible.
  • - Patients with a financial responsibility are contacted immediately and informed of the center’s payment policies as well as offered payment options if necessary.
  • - All insurance verification and patient calls are clearly documented in the patient’s account.

FAQs

What are the primary responsibilities of a Business Office Representative Clerk at the Advanced Surgery Center of Clifton?

The primary responsibilities include scheduling surgeries, answering phone inquiries, processing pre-registrations, maintaining logs, performing clerical duties, and ensuring proper insurance verification and patient communication.

What qualifications are required for this position?

A high school diploma or equivalent is required, an associate degree is preferred. Additionally, at least three years of experience in healthcare and one year in surgery scheduling procedures is preferred.

What skills are necessary for this role?

Candidates should have the ability to work independently and as part of a team, possess basic knowledge of surgery scheduling, and be able to handle stress effectively.

Is prior experience in the surgical field necessary for this position?

Yes, a minimum of three years of experience in healthcare and at least one year of experience in surgery scheduling procedures is preferred.

Are there flexible work hours for this position?

Yes, candidates must be flexible with hours and able to work whichever shift needs to be covered.

What is the pay range for this position?

The pay range for the Business Office Representative Clerk position is between USD $21.00 and USD $23.00 per hour.

What types of duties will I perform regarding patient admissions?

You will handle pre-registrations, ensure authorization is obtained prior to surgery, complete necessary paperwork, and verify all scheduled cases.

Will I need to handle insurance verification?

Yes, you will be responsible for performing insurance verification and documenting all patient calls clearly in the patient's account.

Is this position suitable for someone with entry-level experience?

This position is geared towards candidates with prior healthcare experience, particularly in surgery scheduling procedures, so it may not be suitable for those with only entry-level experience.

How does SCA Health align itself with broader healthcare goals?

SCA Health aligns itself with broader healthcare goals through its participation in an integrated care delivery system focused on high-quality outcomes, better patient experiences, and lower total costs of care.

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SCA Health

The Future of Specialty Care

Science & Healthcare
Industry
10,001+
Employees
2007
Founded Year

Mission & Purpose

Our updated brand represents the evolution of our business— all that we are today and all that we will become. It also represents our growth into many aspects of specialty care as we support physician specialists, care for even more patients and welcome new partners to our family of businesses. The new SCA Health logo symbolizes our momentum and our look ahead as we continue to transform the future specialty care across America.