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Business Office Representative Clerk - Advanced Surgery Center of Clifton

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SCA Health

2mo ago

  • Job
    Full-time
    Mid Level
  • People, HR & Administration
    Healthcare
  • Clifton

AI generated summary

  • You need a high school diploma (associates preferred), 3 years in healthcare (1 in surgery scheduling), teamwork skills, stress management, and flexibility in hours.
  • You will handle scheduling, phone communications, pre-registration, insurance verification, and clerical tasks while maintaining an orderly workspace and documenting patient interactions.

Requirements

  • High school diploma or equivalent required; Associate degree or equivalent preferred
  • Minimum three years of experience in health care and minimum of one-year experience in surgery scheduling procedures preferred
  • The successful candidate must have the ability to work independently as well as function within a team
  • Have a basic knowledge of surgery scheduling, receptionist and registration responsibilities; and must possess the ability to handle stress
  • The candidate must be flexible with hours and be able to work which ever shift is to be covered

Responsibilities

  • Provide support to the facility by performing specific or various business office functions as assigned. These functions are to include (but not limited to): Medical Records, Credentialing, Admissions/Intake, Accounts Payable, Billing, Collections, Insurance Verification, Transaction, Posting, Clinical Logs and other duties as assigned.
  • Schedules surgeries in surgery template in the computer, along with pertinent information and handles calls from physician’s office in regard to information on scheduling patients at the surgery center, scheduling surgeries or any calls associated with surgery scheduled.
  • Answers phone in a pleasant manner and deals with physician offices and patient’s needs expeditiously. Takes messages and transfers calls to other departments when necessary.
  • Does pre-registration and makes sure that authorization is obtained from the physician’s office prior to surgery scheduled. Completes necessary paperwork for registration and uses computer system to generate information for surgical/special procedure.
  • Maintains log for cancelled appointments.
  • Performs various clerical duties such as photocopying forms, reports, patient information, mailing surveys, preparing patient charts, faxing forms and retrieving faxes as needed.
  • Maintains clean and orderly surgery scheduling area.
  • All scheduled cases are verified as soon as possible.
  • Patients with a financial responsibility are contacted immediately and informed of the center’s payment policies as well as offered payment options if necessary.
  • All insurance verification and patient calls are clearly documented in the patient’s account.

FAQs

What is the primary role of a Business Office Representative Clerk at the Advanced Surgery Center of Clifton?

The primary role includes providing support by performing various business office functions such as medical records, credentialing, admissions/intake, accounts payable, billing, collections, insurance verification, and scheduling surgeries.

What qualifications are required for this position?

A high school diploma or equivalent is required, while an Associate degree or equivalent is preferred. Candidates should have at least three years of experience in healthcare and a minimum of one year of experience in surgery scheduling procedures.

What specific tasks will the Business Office Representative Clerk be responsible for?

Responsibilities include scheduling surgeries, answering phone calls from physicians and patients, pre-registration, obtaining surgical authorizations, maintaining logs for canceled appointments, and performing various clerical duties.

Is experience in surgery scheduling necessary for this position?

Yes, a minimum of one year of experience in surgery scheduling procedures is preferred for this role.

What skills are necessary for successful candidates in this position?

Candidates should possess the ability to work independently as well as within a team, have basic knowledge of surgery scheduling and registration responsibilities, and the ability to handle stress.

Are there flexible working hours for this role?

Yes, candidates must be flexible with hours and be able to work whichever shift needs coverage.

What is the salary range for this position?

The salary range for this position is between USD $21.00 to $23.00 per hour.

Does the role require interaction with patients?

Yes, the role includes interaction with patients, especially in discussing financial responsibilities, payment policies, and scheduling surgeries.

Is there a possibility for career advancement within SCA Health?

Yes, SCA Health offers growing career opportunities as part of a dynamic group of physician-driven specialty care businesses.

Will the Business Office Representative Clerk need to maintain a clean work environment?

Yes, maintaining a clean and orderly surgery scheduling area is part of the responsibilities of this position.

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SCA Health

The Future of Specialty Care

Science & Healthcare
Industry
10,001+
Employees
2007
Founded Year

Mission & Purpose

Our updated brand represents the evolution of our business— all that we are today and all that we will become. It also represents our growth into many aspects of specialty care as we support physician specialists, care for even more patients and welcome new partners to our family of businesses. The new SCA Health logo symbolizes our momentum and our look ahead as we continue to transform the future specialty care across America.