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Business Operations Consultant

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Fidelity Canada

Yesterday

  • Job
    Full-time
    Senior Level
  • Business, Operations & Strategy
    Banking & Finance
  • Toronto
  • Quick Apply

AI generated summary

  • You must have post-secondary education or equivalent experience, 5+ years in a brokerage, strong Dataphile knowledge, brokerage data conversion experience, and uniFide experience is a plus.
  • You will liaise with clients, manage finance and compliance, conduct assessments, document meetings, ensure onboarding, analyze client practices, and provide onsite support for transitions.

Requirements

  • Completed Post-Secondary Education, or equivalent work experience
  • 5+ years’ experience working within a brokerage/CIRO regulated firm
  • Strong knowledge of Dataphile or similar Books of Records platform
  • Brokerage platform data conversions experience within is a must have
  • Experience with uniFide experience is nice to have

Responsibilities

  • Primary liaison between the client and the operations team.
  • Managing finance, compliance, and credit & trading requirements
  • Setting up meetings with clients to perform assessment
  • Perform reviews of FCC procedures to obtain client buy in and consent
  • Documenting meeting notes and distributing to the appropriate stakeholders
  • Ensure all required onboarding documents are completed and received from the clients.
  • Managing open items
  • Analyze the procedures, products, and business practices of the client to align with FCC policies and procedures and negotiate mutually acceptable solutions and alternatives when necessary
  • Manage the transition for the client into day to day
  • Consulting with the client on middle office readiness
  • Consulting with the Product team on client branch & head office training plan
  • Ensure all systems are in working order for Day 1
  • Lead onsite support at client offices for large conversions as required

FAQs

What is the role of a Business Operations Consultant at Fidelity?

The Business Operations Consultant acts as the primary liaison between new introducing broker or portfolio manager clients and the FCC Operations departments, supporting business requirements gathering and assisting with the onboarding process for new clients.

What type of experience is required for this position?

Candidates should have at least 5 years of experience working within a brokerage or CIRO regulated firm, as well as strong knowledge of Dataphile or similar Books of Records platforms.

Is experience with specific brokerage platforms necessary?

Yes, brokerage platform data conversion experience is a must-have, and experience with uniFide is a nice to have.

What educational background is required for the Business Operations Consultant role?

A completed post-secondary education or equivalent work experience is required.

What skills are essential for this position?

Essential skills include strong knowledge of the Canadian brokerage industry, back office processing, problem-solving capabilities, strong analytical and organizational skills, and excellent documentation skills.

Are there opportunities for professional development?

Yes, Fidelity offers access to over 11,000 training and development courses, tuition reimbursement, and monetary awards for completing required designations.

What kind of benefits does Fidelity provide to its employees?

Fidelity offers a competitive total compensation package, health benefits with no employee paid premiums, home office equipment reimbursement, generous time off policies, profit-sharing programs, and many additional perks.

Is there support for mental health and wellness?

Yes, Fidelity provides benefits for health and wellness, including coverage for therapy and a Health and Fitness Reimbursement program.

Does Fidelity support its employees in volunteering?

Yes, Fidelity offers 2 paid days annually for volunteering.

What is Fidelity's stance on diversity and inclusion?

Fidelity Canada is committed to fostering a diverse and inclusive workplace, considering all qualified applicants regardless of various legally protected grounds.

Is accommodation available for candidates during the application process?

Yes, accommodations are available upon request for candidates taking part in the selection process.

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Fidelity Canada

Finance
Industry
1001-5000
Employees
1987
Founded Year

Mission & Purpose

Fidelity Canada provides investment management services, offering a wide range of mutual funds, ETFs, and other financial products to help individuals and institutions achieve their financial goals. Their mission is to build better financial futures by delivering superior investment solutions, backed by in-depth research and expert management. Fidelity is committed to supporting investors with innovative strategies and personalized service, ensuring they can navigate complex markets and grow their wealth with confidence.