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Business Program Manager - SMC

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Microsoft

3mo ago

  • Job
    Full-time
    Senior & Expert Level
  • IT & Cybersecurity
    Business, Operations & Strategy
  • Dublin

AI generated summary

  • You need a growth mindset, creative problem-solving skills, experience in matrixed organizations, thought leadership in migrations, familiarity with the 6Rs model, and fluency in German.
  • You will guide customers in cloud migration, collaborate with teams for strategies, lead sales cycles, engage in GTM activities, and provide expertise on Azure benefits and cloud governance.

Requirements

  • Demonstrates a growth mindset by trying new things, learning from mistakes, learning from others, developing self-awareness.
  • Shows creative problem-solving skills, persistently pursues positive outcomes, uses effective approaches to solve problems, anticipates customer needs, and proactively meets and exceeds customer expectations.
  • Has worked in matrixed organizations, drives change through influence beyond direct teams, and orchestrates organizational efforts across a large number of cross-functional teams.
  • Exhibits thought leadership in Migrations and Modernizations space and brings a customer-centric and collaborative approach with the ability to engage C-Suite to help them crystallize business benefits of their migrations.
  • Familiar with the 6Rs model of Applications migration and has experience of shaping client conversations/campaigns around this topic and building business cases and understanding of buying criteria in the enterprise cloud space.
  • Fluency in German is essential.

Responsibilities

  • Focus on consultative selling, guiding customers to realise the business value of migrating and modernising on Microsoft cloud, utilising structured methodologies (50%).
  • Work collaboratively with cross-functional teams, including Solution Architects, Partners, and Professional Services, to deliver clear migration strategies and business cases.
  • Lead sales cycles by coaching teams, from discovery to deal closure, ensuring migration aligns with client needs and integrates into their journey.
  • Tailor technical communication using accessible methods like storytelling, visualisations, and involving partners and suppliers in customer interactions.
  • Actively engage in GTM activities, events, and Executive briefings, supporting Account Managers to convey Microsoft’s migration value (30%).
  • Provide subject matter expertise on the economic benefits of Azure’s hybrid stack over traditional hosting and on-premise data centres.
  • Advise customers and partners on cloud governance, business value analysis, and multi-cloud consumption, amplifying actionable insights through data and business intelligence platforms (20%).

FAQs

What is the main responsibility of a Business Program Manager at Microsoft?

The main responsibility is to guide customers, partners, and the sales team through shaping digital strategies and optimizing migration strategies to the Azure Cloud, ultimately facilitating successful digital transformation.

Is fluency in German required for this position?

Yes, fluency in German is essential for this role.

What experience is preferred for candidates applying for this position?

Candidates should have experience in shaping, selling, or delivering large technology-led transformation engagements for enterprises.

What level of collaboration is expected in this role?

The role requires working collaboratively with cross-functional teams, including Solution Architects, Partners, and Professional Services, to deliver migration strategies and business cases.

How does this position contribute to customer success?

This position helps customers realize the business value of migrating and modernizing on Microsoft cloud, providing insights and strategies that directly support their digital transformation journeys.

What type of skills are essential for a Business Program Manager in this role?

Essential skills include business acumen, technical expertise in Azure Cloud Economics/FinOps, program management experience, and strong executive communication skills.

What methodologies will the Business Program Manager use to guide customers?

The Business Program Manager will utilize structured methodologies to guide customers in understanding the business value of cloud migration and modernization.

Does the role involve engaging with C-suite executives?

Yes, the role involves engaging with C-suite executives to help them understand the benefits of cloud migration.

What are the expected outcomes from the consultative selling aspect of this job?

The expected outcomes include guiding customers to recognize the business value of migrating to Microsoft cloud and ensuring that migrations align with customer needs.

Will the Business Program Manager participate in go-to-market activities?

Yes, the Business Program Manager is expected to actively engage in go-to-market activities, events, and executive briefings to support Account Managers.

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Microsoft

Technology
Industry
10,001+
Employees
1975
Founded Year

Mission & Purpose

Every company has a mission. What's ours? To empower every person and every organization to achieve more. We believe technology can and should be a force for good and that meaningful innovation contributes to a brighter world in the future and today. Our culture doesn’t just encourage curiosity; it embraces it. Each day we make progress together by showing up as our authentic selves. We show up with a learn-it-all mentality. We show up cheering on others, knowing their success doesn't diminish our own. We show up every day open to learning our own biases, changing our behavior, and inviting in differences. When we show up, we achieve more together. Microsoft operates in 190 countries and is made up of more than 220,000 passionate employees worldwide.