Business Support Officer

Office for National Statistics

2mo ago

Applications are closed

Job
Full-time
Entry, Junior & Mid Level
People, HR & Administration
Business, Operations & Strategy
Brampton, +10

Requirements

Good interpersonal skills, both written and verbal, with an ability to interact well with people across the organisation, including those more senior to you.
Ability to work under pressure and deliver to tight timescales, with a good attention to detail, responding effectively to changing priorities.
Ability to proactively work well as part of a team, taking responsibility for delivering agreed business objectives.
Ability to work independently with minimal supervision, across a range of tasks, seeking advice and guidance from managers as appropriate.
Experience of Microsoft applications

Responsibilities

Build and maintain excellent working relationships across the DSU and wider directorate, working collaboratively and flexibly to achieve organisational priorities.
Operating in a matrix management environment, undertake a broad range of business support activities under the guidance of a Business Support Manager, ensuring these are delivered within defined timescales and to agreed quality standards, including but not limited to: Corporate planning activities, Collating MI, Cascading key corporate and directorate information using appropriate media & cross-divisional functional support of key business activities as required.
Assist with the organisation of key divisional and directorate meetings, which add value, including preparing and circulating the agenda, undertaking a secretariat or other facilitator role where necessary, writing minutes and records of actions from the meeting / workshop, obtaining updates on previous action points and chasing outstanding papers.
Manage the team inbox(es) effectively, ensuring that emails are dealt with appropriately in a timely manner, drafting responses to queries as required, seeking advice and guidance from the Business Support Manager as necessary.
Where appropriate, carry out delivery tasks and/or support the delivery of small projects under the direction of the Business Support Manager, or other senior managers.
Support enabling function spoke teams that sit within the DG group and / or directorate, including but not limited to: Recruitment: supporting recruitment activity logistics by providing secretariat function for resource panels ensuring recruiting managers provide all relevant information ahead of the panel; setting up interviews, liaising with recruitment managers and spoke teams to ensure panel members’ availability; maintaining divisional/ directorate workforce plan entries accurately.
Coordinate divisional responses to central and (where applicable) programme financial commissions; raising requisitions and receipting purchase orders as necessary; review financial transaction issues (e.g gaps between values receipted and invoices), liaising with senior managers as required to resolve.
Other ad-hoc administrative tasks as required, which may include covering for PA absences within the directorate.

FAQs

Do we support remote work?

Yes, we operate a flexible hybrid working model, allowing colleagues to work remotely while maintaining a minimum office attendance requirement of 40%.

Is there a minimum office attendance requirement?

Yes, there is a minimum office attendance requirement of 40%, with temporary exceptions for colleagues based in Darlington who are required to attend the office for a minimum of 20% of their work time.

What are the primary responsibilities of the Business Support Officer?

The Business Support Officer is responsible for delivering and managing a broad range of business support activities, assisting with corporate planning, organizing meetings, managing team inboxes, and supporting recruitment and financial processes.

What skills are essential for this role?

Essential skills include good interpersonal and communication skills, ability to work under pressure, attention to detail, teamwork capability, and the ability to work independently with minimal supervision.

What is the salary for the position?

The salary for the Business Support Officer position is £25,954, with an additional contribution of £7,518 towards the Civil Service Defined Benefit Pension scheme.

Are there opportunities for professional development?

Yes, there will be opportunities to join business support communities of practice, working collaboratively to develop and share best practices and improve processes within the organization.

What kind of benefits does the Office for National Statistics offer?

The Office for National Statistics offers a range of benefits, including a pension scheme, support for health and well-being, and various facilities aimed at creating a fantastic working culture.

Can I apply for this position if I have a disability?

Yes, the Office for National Statistics is committed to inclusion and encourages candidates with disabilities to apply. Reasonable adjustments can be discussed throughout the recruitment process.

What is the selection process for this role?

The selection process will assess your Behaviours and Experience using Success Profiles, where applicants will need to submit a personal statement and may be invited for an interview via video conferencing.

Are there security clearance requirements for this position?

Yes, successful candidates must undergo a criminal record check and meet security requirements, including residency in the UK for three consecutive years before applying.

Office for National Statistics

The UK's largest independent producer of official statistics and the recognised national statistical institute of the UK

Government

Industry

1001-5000

Employees

Mission & Purpose

We’re the Office for National Statistics (ONS), the UK’s largest independent producer of official statistics. The statistics we gather make a real difference, helping people make important decisions for the nation and our communities on everything from health and education to the environment and the cost of living. We’re responsible for the census that happens every ten years and share information and analysis about some of the UK’s most topical issues. Based on feedback from colleagues, the ONS has been named by Glassdoor as one of the best places to work in the UK in 2023. We’re the first Civil Service department to make it into the top 50.