You must possess strong organizational skills, attention to detail, and proficiency in administrative tasks. Knowledge of legal processes is preferred. Effective communication skills are essential.

You will manage case files, input data, schedule hearings, assist in court preparations, and ensure compliance with legal documentation standards. Maintain communication with stakeholders effectively.

United Kingdom

Birmingham

Leicester

Coventry

Wolverhampton

Derby

Stoke-on-Trent

Large

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Government

Ministry of Justice

We protect & advance the UK's principles of justice, working to deliver a world-class justice system for all.

<div></div>
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 <div>
  Salary 
  <div></div>
  <div>
   <div>
    £22,096 - £24,718 
   </div>
  </div>
 </div>
 <div>
  Number of jobs available 
  <div></div>
  <div>
   <div>
    2 
   </div>
  </div>
 </div>
 <div>
  Detail of reserve list 
  <div></div>
  <div>
   <div>
    12 Months 
   </div>
  </div>
 </div>
 <div>
  Region 
  <div></div>
  <div>
   <div>
    West Midlands 
   </div>
  </div>
 </div>
 <div>
  City/Town 
  <div></div>
  <div>
   <div>
    Leamington Spa 
   </div>
  </div>
 </div>
 <div>
  Building/Site 
  <div></div>
  <div>
   <div>
    NPS WARWICKSHIRE JUSTICE CTR LEAMINGTON SPA LEAMINGTON SPA, CV32 4EL 
   </div>
  </div>
 </div>
 <div>
  <b>Please note:</b> Some of our MoJ Office locations, such as our Liverpool Justice Collaboration Centre, require higher levels of National Security Vetting. The MoJ is working to open more Justice Collaboration Centres and Justice Satellite Offices over time. Click here to learn more about where our currently open Justice Collaboration Centres and Justice Satellite Offices are, to identify where you may be based and understand National Security Vetting requirements of each location. 
 </div>
 <div>
  Grade 
  <div></div>
  <div>
   <div>
    Other 
   </div>
  </div>
 </div>
 <div>
  Organisation Grade for HMPPS 
  <div></div>
  <div>
   <div>
    NPS Pay Band 2 National 
   </div>
  </div>
 </div>
 <div>
  Post Type 
  <div></div>
  <div>
   <div>
    Permanent 
   </div>
  </div>
 </div>
 <div>
  Working Pattern 
  <div></div>
  <div>
   <div>
    Full Time 
   </div>
  </div>
 </div>
 <div>
  Role Type 
  <div></div>
  <div>
   <div>
    Administration / Corporate Support 
   </div>
  </div>
 </div>
 <div>
  Will the successful applicant have line manager responsibilities? 
  <div></div>
  <div>
   <div>
    No 
   </div>
  </div>
 </div>
 <div>
  Job description 
  <div></div>
  <div>
   <div>
    <p><b>Overview of the job</b></p>
    <p> This is an administrative job within the Probation Service.</p>
    <p><b> Summary</b></p>
    <p> The job holder will provide administrative support within the Probation Service (PS), ensuring that staff and people on probation are supported through efficient processes, maintaining administration systems within specified timescales in order to promote the achievement of team and Divisional objectives.</p>
    <p> In line with PS policies and procedures, the job holder must at all times demonstrate a commitment to equality and inclusion and an understanding of their relevance to the work they do.</p>
    <p> This role may involve some out of hours work.</p>
    <p> The post holder must adhere to all policies in respect of the sensitive/confidential nature of the information handled whilst working in this position.</p>
    <p><b> Responsibilities, Activities &amp; Duties</b></p>
    <p> The job holder will be required to carry out the following responsibilities, activities and duties:</p>
    <ul>
     <li> Responsible for setting up and maintaining accurate people on probation and victim information on relevant approved databases.<br> </li>
     <li> Ensure the effective administration of referrals to and relationships between offender management, victims, interventions, service providers and external agencies and partnerships to enhance positive outcomes, manage risk, and reduce reoffending.<br> </li>
     <li> Prepare, maintain and collate case and other records, files and management information, in accordance with the standards required.<br> </li>
     <li> Receive and distribute information and communications in an appropriate manner, e.g. telephone, paper, e-mail.<br> </li>
     <li> Provide cover for an effective and efficient reception and telephone enquiry service.<br> </li>
     <li> Act as single point of contact within unit for specialist area of work as required.<br> </li>
     <li> Deal fairly, effectively and firmly with a range of people on probation, some of whom may be in crisis, distress or who may display inappropriate or aggressive behaviour, and to seek appropriate support in accordance with the circumstances and office procedures.<br> </li>
     <li> Make practical arrangements such as appointments, directions, etc., for the implementation of the Sentence Plan.<br> </li>
     <li> Carry out enforcement administration as required.<br> </li>
     <li> Where necessary, issue petty cash/vouchers/warrants for travel costs etc, maintaining appropriate records in line with local office financial procedures.<br> </li>
     <li> Organise the availability of appropriate equipment, materials, and facilities for activities relating to the management of cases.<br> </li>
     <li> Report faulty equipment and/or materials to Manager and arrange for replacement/repair as agreed.<br> </li>
     <li> Maintain appropriate systems to ensure the effective use of general unit resources and make recommendations for improvement as necessary.<br> </li>
     <li> Undertake specific Visor administration tasks in accordance with the procedures.<br> </li>
     <li> Attend meetings as appropriate. Provide support to meetings as required including organising agenda, taking and distributing notes/minutes and action points.<br> </li>
     <li> Ensure all activities are conducted in accordance with Health and Safety policies and procedures, undertake equipment tests as required.<br> </li>
     <li> Provide cover within the unit and to other units within the LDU and Division as appropriate.<br> </li>
     <li> Carry out safeguarding children duties in accordance with the PS statutory responsibilities and agency policies.<br> </li>
     <li> Demonstrate pro-social modelling skills by consistently reinforcing pro-social behaviour and attitudes, challenge anti-social behaviour and attitudes.<br> </li>
     <li> To work within the aims and values of PS and HMPPS.</li>
    </ul>
    <p> The duties/responsibilities listed above describe the post as it is at present and is not intended to be exhaustive. The job holder is expected to accept reasonable alterations and additional tasks of a similar level that may be necessary. Significant adjustments may require re-examination under the Job Evaluation Scheme and shall be discussed in the first instance with the job holder.</p>
    <p> An ability to fulfil all spoken aspects of the role with confidence through the medium of English or (where specified in Wales) Welsh.</p>
    <p><b> Behaviours</b></p>
    <ul>
     <li> Delivering at Pace<br> </li>
     <li> Making Effective Decisions<br> </li>
     <li> Working Together<br> </li>
     <li> Changing and Improving</li>
     <li> Managing a Quality Service</li>
    </ul>
    <p><b> Ability</b></p>
    <ul>
     <li> Ability to use databases<br> </li>
     <li> Good keyboard and IT skills including proficiency in MS Office Word, and basic skills in Excel<br> </li>
     <li> Possess basic numeric skills</li>
    </ul>
    <p><b> Experience</b></p>
    <ul>
     <li> Strong communication skills (verbal and written) and ability to communicate effectively with a wide range of individuals, including those who may present difficult or aggressive behaviour<br> </li>
     <li> Use and work on own initiative</li>
    </ul> 
   </div>
  </div>
 </div>
 <div>
  The job holder must be able to fulfil all spoken aspects of the role with confidence in English or (when specified in Wales) Welsh. 
 </div>
 <div>
  Additional Information 
  <div></div>
  <div>
   <div>
    <p><b>Working Arrangements &amp; Further Information</b></p>
    <p> The MoJ offers Hybrid Working arrangements where business need allows. This is an informal, non-contractual form of flexible working that blends working from your base location, different MoJ sites and / or from home (please be aware that this role can only be worked in the UK and not overseas). Some roles will not be suitable for Hybrid Working. Similarly, Hybrid Working will not suit everyone’s circumstances. Arrangements will be discussed and agreed with the successful candidate(s) and subject to regular review.</p>
    <p> For nationally advertised roles, the successful candidate(s) will be appointed to a MoJ office location, which may include their nearest Justice Collaboration Centre or Justice Satellite Office. This will be discussed and agreed on the completion of pre-employment checks.</p>
    <p> Some of MoJ’s terms and conditions of service are changing as part of Civil Service reform. The changes will apply to staff joining MoJ who are new to the Civil Service. Staff joining MoJ from other civil service employers will transfer onto the new MoJ terms if they are already on 'modernised' terms in their current post or onto 'unmodernised' MoJ terms if they are on 'unmodernised' terms at their current post. Details will be available if an offer is made.</p>
    <p> Standard full time working hours are 37 hours per week excluding breaks which are unpaid. HMPPS welcomes part-time, flexible and job-sharing working patterns, where they meet the demands of the role and business needs. All applications for part-time, flexible and job-sharing working patterns will be considered in accordance with the HMPPS’ Flexible Working policy.</p>
    <p><b> Benefits</b></p>
    <p> The MoJ offers a range of benefits:</p>
    <p><b> Annual Leave </b></p>
    <p>Annual leave is 25 days on appointment and will increase to 30 days after five years’ service, plus public holidays. Leave for part-time and job share posts will be calculated on a pro-rata basis</p>
    <p><b> Pension</b></p>
    <p> The National Probation Service is covered by the Local Government Pension Scheme (LGPS) run through the Greater Manchester Pension Fund (GMPF). Please visit www.gmpf.org.uk for further information.</p>
    <p> Please note: Any current Civil Servant who is a member of the PCSPS, by accepting an offer of employment to the National Probation Services will be opted out of the PCSPS and auto enrolled into the Local Government Pension Scheme.</p>
    <p><b> Training</b></p>
    <p> The Ministry of Justice is committed to staff development and offers an extensive range of training and development opportunities.</p>
    <p><b> Networks </b></p>
    <p>The opportunity to join employee-run networks that have been established to provide advice and support and to enable the views of employees from minority groups to be expressed direct to senior management. There are currently networks for employees of minority ethnic origin, employees with disabilities, employees with caring responsibilities, women employees, and lesbian, gay, bisexual and transgender.</p>
    <p><b> Eligibility</b></p>
    <p> All candidates are subject to security and identity checks prior to taking up post</p>
    <p><b> Support</b></p>
    <ul>
     <li> A range of ‘Family Friendly’ policies such as opportunities to work reduced hours or job share.</li>
     <li> Access to flexible benefits such as voluntary benefits, retail vouchers and discounts on a range of goods and services.</li>
     <li> For moves to or from another employer or moves across the Civil Service this can have implications on your eligibility to carry on claiming childcare vouchers. You may however be eligible for alternative government childcare support schemes, including Tax Free Childcare. More information can be found on GOV.UK or Childcare Choices. You can determine your eligibility at https://www.childcarechoices.gov.uk/.</li>
     <li> Paid paternity, adoption and maternity leave.</li>
     <li> Free annual sight tests for employees who use computer screens.</li>
    </ul>
    <p><b> Working for the Civil Service</b></p>
    <p> The Civil Service Code sets out the standards of behaviour expected of civil servants.</p>
    <p> We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles. Should you feel that the recruitment process has breached the recruitment principles you are able to raise a formal complaint in the following order</p>
    <ul>
     <li> To Shared Service Connected Ltd (0845 241 5358 (Monday to Friday 8am - 6pm) or e mail Moj-recruitment-vetting-enquiries@gov.sscl.com);</li>
     <li> To Ministry of Justice Resourcing team (resourcing-management-office@justice.gov.uk);</li>
     <li> To the Civil Service Commission (details available here)</li>
    </ul>
    <p> As a Disability Confident employer, MoJ are committed to providing everyone with the opportunity to demonstrate their skills, talent and abilities, by making adjustments throughout all elements of the recruitment process and in the workplace. MoJ are able to offer an interview to disabled candidates who meet the minimum selection criteria, except in a limited number of campaigns.</p>
    <p> You will be able to request reasonable adjustments to the recruitment process within the application form. If you need additional help completing the application form, please contact the SSCL Recruitment Enquiries Team.</p>
    <p> For more information on applying for a role as a candidate with a disability or long-term condition, please see our Disability Confident Scheme Frequently Asked Questions webpage.</p>
    <p><b> Diversity &amp; Inclusion</b></p>
    <p> The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see the Civil Service People Plan and the Civil Service Diversity and Inclusion Strategy. </p>
   </div>
  </div>
 </div>
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  Interview dates 
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    To be confirmed 
   </div>
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  Closing Date: 
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   <p>05/08/2024, 23:55 hours.</p> 
  </div>
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  Contact information 
  <div></div>
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   <div>
    <p>If you require any assistance please call 0345 241 5358 (Monday to Friday 8am - 6pm) or e mail Moj-recruitment-vetting-enquiries@gov.sscl.com</p>
    <p> Please quote the job reference - 89158.</p>
    <p> If you are an external candidate, you will start on the lowest pay point of the pay scale advertised</p> 
   </div> 
  </div>
 </div>
 <div>
  Success Profiles 
  <div>
   <p>Success Profiles will enable a fairer and more inclusive method of recruitment by enabling us to assess the range of experiences, abilities, strengths, behaviours and technical/professional skills required for different roles. This flexible approach to recruitment focuses more on finding the right candidate for the specific role. To find out more about Success Profiles to support your application please <b>click here for further guidance</b>.</p> 
  </div>
 </div>
 <div>
  if you feel that your application has not been treated in line with the Civil Service Recruitment Principles, please contact SSCL (Moj-recruitment-vetting-enquiries@gov.sscl.com) in the first instance 
 </div>
 <div></div>
 <div>
  <div>
   <div>
    <div>
     <p>We have provided detail of the assessment stages and areas being assessed to help you prepare for completing your application form, and to advise of what will be assessed following this, if you successfully pass the application stage.</p>
     <br> 
    </div>
    <div>
     <div>
      <h3 class="jobSectionHeader"><b>Application form stage assessments</b></h3> 
      <div></div>
      <div>
       <div>
        <div>
         <b>Behaviours</b> 
        </div>
        <div>
         Working Together - 250 word limit 
        </div>
        <div>
         Delivering at Pace - 250 word limit 
        </div>
        <div>
         Managing a Quality Service - 250 word limit 
        </div>
        <div>
         Changing and Improving - 250 word limit 
        </div>
        <div>
         Making Effective Decisions - 250 word limit 
        </div>
        <div>
         <p><b>Use of Artificial Intelligence (AI)</b></p>
         <p> You must ensure that any evidence submitted as part of your application, including your CV, statement of suitability and behaviour examples, are truthful and factually accurate. Please note that plagiarism can include presenting the ideas and experiences of others, or generated by artificial intelligence, as your own.</p>
         <br> 
        </div>
       </div>
      </div>
     </div>
    </div>
    <div>
     <div>
      <h3 class="jobSectionHeader"><b>Interview stage assessments</b></h3> 
      <div></div>
      <div>
       <div>
        <div>
         There is 1 interview stage for this vacancy. 
        </div>
        <div>
         <b>Behaviours</b> 
        </div>
        <div>
         Working Together 
        </div>
        <div>
         Delivering at Pace 
        </div>
        <div>
         Managing a Quality Service 
        </div>
        <div>
         Changing and Improving 
        </div>
        <div>
         Strengths may also be assessed at interview but these are not shared in advance. 
        </div>
       </div>
      </div>
     </div>
    </div>
   </div>
  </div>
 </div>
 <div>
  <p><b>A Great Place to Work for Veterans</b></p>
  <p> The "Making the Civil Service a Great Place to work for veterans" initiative includes a guaranteed interview scheme to those who meet the minimum criteria to provide eligible former members of the Armed Forces with opportunities to secure rewarding jobs. Allowing veterans to continue to serve their country, and to bring highly skilled individuals with a broad range of experience into the Civil Service in an environment, which recognises and values your previous service in the Armed Forces.<br> For further details about the initiative and eligibility requirements visit : https://www.gov.uk/government/news/making-the-civil-service-a-great-place-to-work-for-veterans</p> 
 </div>
 <div>
  <p><b>Redeployment Interview Scheme</b></p>
  <p> Civil Service departments are expected to explore redeployment opportunities before making an individual redundant. The MoJ are committed, as part of the Redeployment Interview Scheme, to providing opportunities to those who are 'at risk of redundancy'.</p>
  <p> MoJ are able to offer an interview to eligible candidates who meet the minimum selection criteria, except in a limited number of campaigns. Candidate's will not be eligible for the Redeployment Interview Scheme if they are applying on promotion.</p> 
 </div>
 <div></div>
 <div>
  <div>
   <div>
    <div>
     <p>This job is broadly open to the following groups:</p>
     <ul>
      <li>UK nationals</li>
      <li>nationals of the Republic of Ireland</li>
      <li>nationals of Commonwealth countries who have the right to work in the UK</li>
      <li>nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) (opens in a new window) https://www.gov.uk/settled-status-eu-citizens-families</li>
      <li>nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)</li>
      <li>individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020</li>
      <li>Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service</li>
     </ul>
     <p> Further information on nationality requirements (opens in a new window) https://www.gov.uk/government/publications/nationality-rules</p>
    </div>
   </div>
  </div>
 </div>
</div>



 
  Salary 
  
  
   
    £22,096 - £24,718 
   
  
 
 
  Number of jobs available 
  
  
   
    2 
   
  
 
 
  Detail of reserve list 
  
  
   
    12 Months 
   
  
 
 
  Region 
  
  
   
    West Midlands 
   
  
 
 
  City/Town 
  
  
   
    Leamington Spa 
   
  
 
 
  Building/Site 
  
  
   
    NPS WARWICKSHIRE JUSTICE CTR LEAMINGTON SPA LEAMINGTON SPA, CV32 4EL 
   
  
 
 
  Please note: Some of our MoJ Office locations, such as our Liverpool Justice Collaboration Centre, require higher levels of National Security Vetting. The MoJ is working to open more Justice Collaboration Centres and Justice Satellite Offices over time. Click here to learn more about where our currently open Justice Collaboration Centres and Justice Satellite Offices are, to identify where you may be based and understand National Security Vetting requirements of each location. 
 
 
  Grade 
  
  
   
    Other 
   
  
 
 
  Organisation Grade for HMPPS 
  
  
   
    NPS Pay Band 2 National 
   
  
 
 
  Post Type 
  
  
   
    Permanent 
   
  
 
 
  Working Pattern 
  
  
   
    Full Time 
   
  
 
 
  Role Type 
  
  
   
    Administration / Corporate Support 
   
  
 
 
  Will the successful applicant have line manager responsibilities? 
  
  
   
    No 
   
  
 
 
  Job description 
  
  
   
    Overview of the job
     This is an administrative job within the Probation Service.
     Summary
     The job holder will provide administrative support within the Probation Service (PS), ensuring that staff and people on probation are supported through efficient processes, maintaining administration systems within specified timescales in order to promote the achievement of team and Divisional objectives.
     In line with PS policies and procedures, the job holder must at all times demonstrate a commitment to equality and inclusion and an understanding of their relevance to the work they do.
     This role may involve some out of hours work.
     The post holder must adhere to all policies in respect of the sensitive/confidential nature of the information handled whilst working in this position.
     Responsibilities, Activities & Duties
     The job holder will be required to carry out the following responsibilities, activities and duties:
    
      Responsible for setting up and maintaining accurate people on probation and victim information on relevant approved databases. 
      Ensure the effective administration of referrals to and relationships between offender management, victims, interventions, service providers and external agencies and partnerships to enhance positive outcomes, manage risk, and reduce reoffending. 
      Prepare, maintain and collate case and other records, files and management information, in accordance with the standards required. 
      Receive and distribute information and communications in an appropriate manner, e.g. telephone, paper, e-mail. 
      Provide cover for an effective and efficient reception and telephone enquiry service. 
      Act as single point of contact within unit for specialist area of work as required. 
      Deal fairly, effectively and firmly with a range of people on probation, some of whom may be in crisis, distress or who may display inappropriate or aggressive behaviour, and to seek appropriate support in accordance with the circumstances and office procedures. 
      Make practical arrangements such as appointments, directions, etc., for the implementation of the Sentence Plan. 
      Carry out enforcement administration as required. 
      Where necessary, issue petty cash/vouchers/warrants for travel costs etc, maintaining appropriate records in line with local office financial procedures. 
      Organise the availability of appropriate equipment, materials, and facilities for activities relating to the management of cases. 
      Report faulty equipment and/or materials to Manager and arrange for replacement/repair as agreed. 
      Maintain appropriate systems to ensure the effective use of general unit resources and make recommendations for improvement as necessary. 
      Undertake specific Visor administration tasks in accordance with the procedures. 
      Attend meetings as appropriate. Provide support to meetings as required including organising agenda, taking and distributing notes/minutes and action points. 
      Ensure all activities are conducted in accordance with Health and Safety policies and procedures, undertake equipment tests as required. 
      Provide cover within the unit and to other units within the LDU and Division as appropriate. 
      Carry out safeguarding children duties in accordance with the PS statutory responsibilities and agency policies. 
      Demonstrate pro-social modelling skills by consistently reinforcing pro-social behaviour and attitudes, challenge anti-social behaviour and attitudes. 
      To work within the aims and values of PS and HMPPS.
    
     The duties/responsibilities listed above describe the post as it is at present and is not intended to be exhaustive. The job holder is expected to accept reasonable alterations and additional tasks of a similar level that may be necessary. Significant adjustments may require re-examination under the Job Evaluation Scheme and shall be discussed in the first instance with the job holder.
     An ability to fulfil all spoken aspects of the role with confidence through the medium of English or (where specified in Wales) Welsh.
     Behaviours
    
      Delivering at Pace 
      Making Effective Decisions 
      Working Together 
      Changing and Improving
      Managing a Quality Service
    
     Ability
    
      Ability to use databases 
      Good keyboard and IT skills including proficiency in MS Office Word, and basic skills in Excel 
      Possess basic numeric skills
    
     Experience
    
      Strong communication skills (verbal and written) and ability to communicate effectively with a wide range of individuals, including those who may present difficult or aggressive behaviour 
      Use and work on own initiative
     
   
  
 
 
  The job holder must be able to fulfil all spoken aspects of the role with confidence in English or (when specified in Wales) Welsh. 
 
 
  Additional Information 
  
  
   
    Working Arrangements & Further Information
     The MoJ offers Hybrid Working arrangements where business need allows. This is an informal, non-contractual form of flexible working that blends working from your base location, different MoJ sites and / or from home (please be aware that this role can only be worked in the UK and not overseas). Some roles will not be suitable for Hybrid Working. Similarly, Hybrid Working will not suit everyone’s circumstances. Arrangements will be discussed and agreed with the successful candidate(s) and subject to regular review.
     For nationally advertised roles, the successful candidate(s) will be appointed to a MoJ office location, which may include their nearest Justice Collaboration Centre or Justice Satellite Office. This will be discussed and agreed on the completion of pre-employment checks.
     Some of MoJ’s terms and conditions of service are changing as part of Civil Service reform. The changes will apply to staff joining MoJ who are new to the Civil Service. Staff joining MoJ from other civil service employers will transfer onto the new MoJ terms if they are already on 'modernised' terms in their current post or onto 'unmodernised' MoJ terms if they are on 'unmodernised' terms at their current post. Details will be available if an offer is made.
     Standard full time working hours are 37 hours per week excluding breaks which are unpaid. HMPPS welcomes part-time, flexible and job-sharing working patterns, where they meet the demands of the role and business needs. All applications for part-time, flexible and job-sharing working patterns will be considered in accordance with the HMPPS’ Flexible Working policy.
     Benefits
     The MoJ offers a range of benefits:
     Annual Leave 
    Annual leave is 25 days on appointment and will increase to 30 days after five years’ service, plus public holidays. Leave for part-time and job share posts will be calculated on a pro-rata basis
     Pension
     The National Probation Service is covered by the Local Government Pension Scheme (LGPS) run through the Greater Manchester Pension Fund (GMPF). Please visit www.gmpf.org.uk for further information.
     Please note: Any current Civil Servant who is a member of the PCSPS, by accepting an offer of employment to the National Probation Services will be opted out of the PCSPS and auto enrolled into the Local Government Pension Scheme.
     Training
     The Ministry of Justice is committed to staff development and offers an extensive range of training and development opportunities.
     Networks 
    The opportunity to join employee-run networks that have been established to provide advice and support and to enable the views of employees from minority groups to be expressed direct to senior management. There are currently networks for employees of minority ethnic origin, employees with disabilities, employees with caring responsibilities, women employees, and lesbian, gay, bisexual and transgender.
     Eligibility
     All candidates are subject to security and identity checks prior to taking up post
     Support
    
      A range of ‘Family Friendly’ policies such as opportunities to work reduced hours or job share.
      Access to flexible benefits such as voluntary benefits, retail vouchers and discounts on a range of goods and services.
      For moves to or from another employer or moves across the Civil Service this can have implications on your eligibility to carry on claiming childcare vouchers. You may however be eligible for alternative government childcare support schemes, including Tax Free Childcare. More information can be found on GOV.UK or Childcare Choices. You can determine your eligibility at https://www.childcarechoices.gov.uk/.
      Paid paternity, adoption and maternity leave.
      Free annual sight tests for employees who use computer screens.
    
     Working for the Civil Service
     The Civil Service Code sets out the standards of behaviour expected of civil servants.
     We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles. Should you feel that the recruitment process has breached the recruitment principles you are able to raise a formal complaint in the following order
    
      To Shared Service Connected Ltd (0845 241 5358 (Monday to Friday 8am - 6pm) or e mail Moj-recruitment-vetting-enquiries@gov.sscl.com);
      To Ministry of Justice Resourcing team (resourcing-management-office@justice.gov.uk);
      To the Civil Service Commission (details available here)
    
     As a Disability Confident employer, MoJ are committed to providing everyone with the opportunity to demonstrate their skills, talent and abilities, by making adjustments throughout all elements of the recruitment process and in the workplace. MoJ are able to offer an interview to disabled candidates who meet the minimum selection criteria, except in a limited number of campaigns.
     You will be able to request reasonable adjustments to the recruitment process within the application form. If you need additional help completing the application form, please contact the SSCL Recruitment Enquiries Team.
     For more information on applying for a role as a candidate with a disability or long-term condition, please see our Disability Confident Scheme Frequently Asked Questions webpage.
     Diversity & Inclusion
     The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see the Civil Service People Plan and the Civil Service Diversity and Inclusion Strategy. 
   
  
 
 
  Interview dates 
  
  
   
    To be confirmed 
   
  
 
 
  Closing Date: 
  
   05/08/2024, 23:55 hours. 
  
 
 
  Contact information 
  
  
   
    If you require any assistance please call 0345 241 5358 (Monday to Friday 8am - 6pm) or e mail Moj-recruitment-vetting-enquiries@gov.sscl.com
     Please quote the job reference - 89158.
     If you are an external candidate, you will start on the lowest pay point of the pay scale advertised 
    
  
 
 
  Success Profiles 
  
   Success Profiles will enable a fairer and more inclusive method of recruitment by enabling us to assess the range of experiences, abilities, strengths, behaviours and technical/professional skills required for different roles. This flexible approach to recruitment focuses more on finding the right candidate for the specific role. To find out more about Success Profiles to support your application please click here for further guidance. 
  
 
 
  if you feel that your application has not been treated in line with the Civil Service Recruitment Principles, please contact SSCL (Moj-recruitment-vetting-enquiries@gov.sscl.com) in the first instance 
 
 
 
  
   
    
     We have provided detail of the assessment stages and areas being assessed to help you prepare for completing your application form, and to advise of what will be assessed following this, if you successfully pass the application stage.
      
    
    
     
      Application form stage assessments 
      
      
       
        
         Behaviours 
        
        
         Working Together - 250 word limit 
        
        
         Delivering at Pace - 250 word limit 
        
        
         Managing a Quality Service - 250 word limit 
        
        
         Changing and Improving - 250 word limit 
        
        
         Making Effective Decisions - 250 word limit 
        
        
         Use of Artificial Intelligence (AI)
          You must ensure that any evidence submitted as part of your application, including your CV, statement of suitability and behaviour examples, are truthful and factually accurate. Please note that plagiarism can include presenting the ideas and experiences of others, or generated by artificial intelligence, as your own.
          
        
       
      
     
    
    
     
      Interview stage assessments 
      
      
       
        
         There is 1 interview stage for this vacancy. 
        
        
         Behaviours 
        
        
         Working Together 
        
        
         Delivering at Pace 
        
        
         Managing a Quality Service 
        
        
         Changing and Improving 
        
        
         Strengths may also be assessed at interview but these are not shared in advance. 
        
       
      
     
    
   
  
 
 
  A Great Place to Work for Veterans
   The "Making the Civil Service a Great Place to work for veterans" initiative includes a guaranteed interview scheme to those who meet the minimum criteria to provide eligible former members of the Armed Forces with opportunities to secure rewarding jobs. Allowing veterans to continue to serve their country, and to bring highly skilled individuals with a broad range of experience into the Civil Service in an environment, which recognises and values your previous service in the Armed Forces. For further details about the initiative and eligibility requirements visit : https://www.gov.uk/government/news/making-the-civil-service-a-great-place-to-work-for-veterans 
 
 
  Redeployment Interview Scheme
   Civil Service departments are expected to explore redeployment opportunities before making an individual redundant. The MoJ are committed, as part of the Redeployment Interview Scheme, to providing opportunities to those who are 'at risk of redundancy'.
   MoJ are able to offer an interview to eligible candidates who meet the minimum selection criteria, except in a limited number of campaigns. Candidate's will not be eligible for the Redeployment Interview Scheme if they are applying on promotion. 
 
 
 
  
   
    
     This job is broadly open to the following groups:
     
      UK nationals
      nationals of the Republic of Ireland
      nationals of Commonwealth countries who have the right to work in the UK
      nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) (opens in a new window) https://www.gov.uk/settled-status-eu-citizens-families
      nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)
      individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020
      Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service
     
      Further information on nationality requirements (opens in a new window) https://www.gov.uk/government/publications/nationality-rules
    
   
  
 


Case Administrator

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Ministry of Justice

Mission & Purpose