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Case Aide (Auxiliar de Casos)

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International Rescue Committee

1mo ago

  • Job
    Full-time
    Entry Level
  • Miami

AI generated summary

  • You must be bilingual in English and Spanish, have strong communication skills, a valid driver’s license, and be proficient in Microsoft Office. Attention to detail and problem-solving abilities are essential.
  • You will manage client enrollments, maintain data, assist with case management, prepare home visit docs, make referrals, and support reporting processes while ensuring proper record maintenance.

Requirements

  • Excellent communication and writing skills
  • Required - Bilingual ability in English and Spanish
  • Organized with attention to detail
  • Able to work independently and under pressure
  • Creativity and initiative to follow through on projects
  • Strong desire to help people and enthusiasm for working in a multi-cultural setting
  • Computer literacy – preferably with PC systems
  • Valid driver’s license, reliable access to an insured vehicle
  • Must pass a background check, High school diploma or equivalent required
  • Relevant professional experience in human services field preferred
  • Strong relationship building, diplomacy, and networking skills; ability to effectively build internal and external relationships
  • Demonstrated success working and communicating effectively in a multi-cultural environment
  • Self-starter with excellent problem-solving skills combined with the proven ability to prioritize and manage time effectively
  • Attention to detail and accuracy in work product
  • Fluent in English, both spoken and written; proficiency in Spanish is desired
  • Proficient in Microsoft Office applications (Word, Excel, Outlook); ability to use the internet and other digital tools for data entry, research, and problem-solving purposes
  • Valid driver’s license and access to a personal, insured vehicle

Responsibilities

  • Ensure clients are properly enrolled in the programs internal intake system (Trust Central)
  • Assist with accepting referrals, managing active cases, and contacting sponsors and families as directed by assigned caseworker
  • Maintain data on all clients enrolled in the program and all dismissed clients, including actions taken with youth, sponsor, and referring organization in the form of progress/case notes
  • Assist with filing, closing, and with overall daily maintenance of records found in either the physical case file and/or on Trust Central
  • Assist with managing and updating resource spreadsheet
  • Assist program staff with preparing home visit documentation including locating case specific resources/services prior to a scheduled home visit
  • Assist with making referrals to partnering organizations
  • Attend all organizational required trainings
  • Assist with the submission of monthly stabilization fund and Contributions In-kind (CIK) reports, and quarterly unduplicated client reports
  • Other duties as assigned

FAQs

What is the job title for this position?

The job title for this position is Case Aide (Auxiliar de Casos).

What organization is hiring for this position?

The hiring organization is the International Rescue Committee (IRC).

Where is this position located?

This position is located in Miami, FL.

What are the primary responsibilities of the Case Aide?

The primary responsibilities include assisting the Youth Caseworker, coordinating services for immigrant children and their families, managing client data, making referrals, and assisting with documentation.

Is this position full-time or part-time?

This is a part-time position.

What are the required language skills for this position?

Bilingual ability in English and Spanish is required.

Is a high school diploma necessary for this role?

Yes, a high school diploma or equivalent is required.

What kind of work environment can candidates expect?

Candidates can expect a combination of standard office environment, remote work, and field time within the service delivery area.

Are there opportunities for professional development and training?

Yes, the Case Aide is required to attend all organizational required trainings.

What is the travel requirement for this position?

Occasional travel within Miami-Dade County is required, with up to 10% domestic (non-local) travel.

Are there benefits associated with this position?

Yes, the position offers a comprehensive set of benefits, including medical and dental insurance, paid time off, and a retirement savings plan.

Is a valid driver’s license required for this job?

Yes, a valid driver’s license and access to a personal, insured vehicle are required.

Does the IRC have an Equal Opportunity Employment policy?

Yes, the IRC is an Equal Opportunity Employer and considers all applicants based on merit without regard to various characteristics protected by law.

What skills are emphasized for candidates applying for this role?

Strong communication skills, attention to detail, problem-solving abilities, and proficiency in Microsoft Office applications are emphasized.

Will additional documentation or reports be involved in this role?

Yes, the Case Aide will assist with the submission of monthly reports and maintain records of all clients enrolled in the program.

What type of experience is preferred for candidates?

Relevant professional experience in the human services field is preferred.

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International Rescue Committee

We respond to the world’s worst humanitarian crises & help people to survive, recover, and gain control of their future.

Non-profit
Industry
5001-10,000
Employees
1933
Founded Year

Mission & Purpose

The International Rescue Committee responds to the world’s worst humanitarian crises and help people to survive, recover, and gain control of their future. Founded in 1933 at the request of Albert Einstein, the IRC offers lifesaving care and life-changing assistance to refugees and displaced people forced to flee from war or disaster. At work today in over 40+ countries and in 29 U.S. cities, the IRC restores safety, dignity and hope to millions who are uprooted and struggling to endure.