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Cashier

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  • Job
    Full-time
    Expert Level
  • Las Vegas

Requirements

  • - No experience necessary – we build better skills! Must successfully complete Smashburger training program
  • - Must be 16 years old
  • - Physical ability to stand for extended periods of time & to move and lift boxes of food/ supplies up to 25 lbs.
  • - Show up on time to work variable hours/days, including nights, weekends, and holidays
  • - Adhere to Smashburger uniform policy
  • - Must successfully complete Smashburger training program
  • - Ability to follow all guidelines and procedures set forth by Smashburger, local, state, and federal employment regulations
  • - Must be able to produce authorized U.S. work documents; Smashburger participates in E-Verify

Responsibilities

  • - Reporting to the Restaurant General Manager, our Cashiers are the Guest Service Experts (GSE) that champion better burgers! In this role you will:
  • - Greet guests with a smile! Responsible for welcoming new and repeat guests every visit
  • - Promote a fun and positive work environment
  • - Teamwork! Must be able to work with others on the line and communicate effectively with cooks and managers in a busy restaurant environment
  • - Be knowledgeable of all menu items so you can make meal suggestions & answer questions
  • - Verify each guest order for accuracy, manage “to-go” orders, process POS transactions and follow cash handling procedures & full understanding of Smashburger rewards program
  • - Visit tables after food delivery to ensure guests have everything they need (refills, condiments, etc.) and that their experience has been perfect
  • - Adhere to all active marketing promotions & encourage guests to complete surveys upon each visit
  • - Foster and value a safe work environment by following all personal and food safety and security standards
  • - Have pride in keeping floors, counters, dining area and restrooms clean at all times with the use of company approved cleaning products
  • - Ability to listen, communicate and work well with others in a busy restaurant environment
  • - Values integrity and doing the right thing, even when no one is watching
  • - Follow company cash policies to ensure minimal losses through theft or shortages
  • - Upsell food items to all guests ordering through thoughtful suggestions
  • - Follow company order accuracy procedures to ensure a happy guest and minimize waste

FAQs

What is the primary role of a Cashier at Smashburger?

The primary role of a Cashier at Smashburger is to be a Guest Service Expert, responsible for greeting guests, managing orders, processing transactions, promoting a positive work environment, and ensuring a great dining experience.

Do I need prior experience to apply for the Cashier position?

No experience is necessary; Smashburger provides training to help you build better skills.

What age do I need to be to apply for the Cashier position?

You must be at least 16 years old to apply for the Cashier position at Smashburger.

Are there opportunities for advancement within the company?

Yes, Smashburger invests in internal opportunities for learning and growth, providing a fast track for career advancement and management experience.

What kind of benefits does Smashburger offer to its employees?

Smashburger offers benefits such as tip sharing, paid referral bonuses, flexible schedules, medical/dental/vision options, paid time off, a 401K match for employees over 21, and an employee assistance program.

What is the typical work environment like at Smashburger?

The work environment at Smashburger is fun, family-friendly, and team-oriented, where teamwork and communication are essential in a busy restaurant atmosphere.

What are the physical requirements for the Cashier position?

Candidates must have the physical ability to stand for extended periods and lift supplies or boxes of food up to 25 lbs.

Will I receive training for my role as a Cashier?

Yes, all Cashiers must successfully complete the Smashburger training program to prepare for their responsibilities.

How can I ensure that I follow company policies regarding cash handling?

Cashiers are required to adhere to company cash policies to minimize losses through theft or shortages while ensuring accurate order processing.

Does Smashburger offer assistance with finding work documents for employment?

Yes, Smashburger requires that candidates can produce authorized U.S. work documents, and they participate in the E-Verify program.

Ready. Set. SMASH!

Retail & Consumer Goods
Industry
1001-5000
Employees
2016
Founded Year

Mission & Purpose

Founded in June 2007 in Denver, Colorado, Smashburger offers a unique burger experience by smashing patties to achieve a flavorful, juicy result. Their mission is to deliver a superior burger with fresh ingredients and exceptional service in a modern, hip setting. Now owned by Jollibee Foods Corp., Smashburger aims to expand its presence both in the U.S. and internationally, leveraging Jollibee's global reach to enhance its growth and brand prominence.