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CDS Analyst - CL13 - German speaker

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Accenture

1mo ago

  • Job
    Full-time
    Entry, Junior & Mid Level
  • Dublin

AI generated summary

  • You must be a German speaker with relevant analytical skills and experience to support client delivery and operations efficiently.
  • You will analyze data, provide insights, support project teams, and communicate findings effectively in German to drive decision-making and improve client outcomes.

Requirements

  • Basic Qualifications:
  • Language(s) Required:
  • English - minimum level B2 required
  • market language min level B2 required
  • Required Experience
  • Familiar with and user of social media products
  • Excellent work pacing time management skills, able to work independently
  • Attention to detail is essential to ensure the quality of work execution
  • Able to work in multiple tools web browser windows at one time
  • Shows initiative
  • Familiar with MS office mainly excel for updating progress
  • Candidates should have good search and navigating skills
  • Interpersonal Skills
  • Self starter, can easily adapt to change new content, changing policies
  • Good problem solving
  • If you are required to work a night shift as part of this role, you are obliged to complete a night worker health assessment. Please note that it is a requirement of your continued employment, that you are fit to work night shifts.
  • As part of the interview process, you will be required to complete an English and language market test for this role. You will be advised of the level you are required to achieve to successfully carry out the role.

Responsibilities

  • - Review and Approve or deny connections within a review tool based on client Policy
  • - Review data provided by advertisers and validate it matches the corresponding internal CRM object e.g. the contact for the advertiser’s company
  • - Review content e.g. Ads run by the advertiser or the account billing address and tag it to existing Client Relationship Management listings
  • - Read, understand and make decisions based on policy documents
  • - Correspond with internal salespeople regarding any appeals filed
  • - Review content, create tasks, follow up on open tickets
  • - Provide feedback on trends identified in reviews
  • - General data entry related tasks
  • - Provide suggestions to improve the process and workflows

FAQs

What is the job title and level for this position?

The job title is CDS Analyst, and it is classified as CL13.

Where is the office located?

The office is based in Sandyford, Dublin 18, Ireland.

What are the working hours for this position?

The working hours are Monday to Friday, from 9am to 6pm.

What is the primary responsibility of a CDS Agent?

The primary responsibility is to help improve sales data quality in the internal Client Relationship Management system.

What are the key objectives of this role?

Key objectives include enhancing the accuracy of customer data, creating a seamless experience for sales and clients, ensuring critical data accuracy, implementing process controls for data integrity, and categorizing processes into various workflows.

What are some of the duties and responsibilities associated with the CDS Analyst position?

Responsibilities include reviewing and approving or denying connections based on client policy, validating advertiser data, tagging content to existing CRM listings, understanding policy documents, corresponding with internal salespeople, reviewing content, and providing suggestions to improve processes.

What are the basic qualifications required for this role?

The basic qualifications include English at a minimum level of B2 and a market language at a minimum level of B2, familiarity with social media products, attention to detail, time management skills, and proficiency in MS Office, particularly Excel.

Is there a requirement to complete any assessments as part of the interview process?

Yes, candidates will be required to complete an English and language market test as part of the interview process.

What skills are emphasized for a successful candidate?

Skills emphasized include attention to detail, initiative, problem-solving abilities, good search and navigation skills, interpersonal skills, and the ability to adapt to changes.

Will this position require working night shifts?

There may be a requirement to work night shifts, and candidates will need to complete a night worker health assessment to ensure fitness for night work.

What does Accenture commit to regarding inclusion and diversity?

Accenture is committed to providing an accessible, inclusive, open, and welcoming workplace that helps everyone maximize their professional potential and accelerate equality for all in the workplace.

Technology
Industry
10,001+
Employees
1989
Founded Year

Mission & Purpose

Accenture is a global professional services company with leading capabilities in digital, cloud, and security. Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations Services, and Accenture Song—all powered by the world’s largest network of Advanced Technology and Intelligent Operations centers. Our people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners, and communities.

Culture & Values

  • Client Value Creation

    Enabling clients to become high-performance businesses and creating long-term relationships by being responsive and relevant and by consistently delivering value.

  • One Global Network

    Leveraging the power of global insight, relationships, collaboration and learning to deliver exceptional service to clients wherever they do business

  • Respect for the Individual

    Valuing diversity and unique contributions, fostering a trusting, open and inclusive environment and treating each person in a manner that reflects Accenture’s values.

  • Best People

    Attracting, developing and retaining the best talent for our business, challenging our people, demonstrating a “can-do” attitude and fostering a collaborative and mutually supportive environment.

  • Integrity

    Being ethically unyielding and honest and inspiring trust by saying what we mean, matching our behaviors to our words and taking responsibility for our actions.

  • Stewardship

    Fulfilling our obligation of building a better, stronger and more durable company for future generations, protecting the Accenture brand, meeting our commitments to stakeholders, acting with an owner mentality, developing our people and helping improve communities and the global environment.

Benefits

  • Medical coverage

    Employees have a choice of national plans (PPO, EPO, HDHP) covering a wide range of medical services and prescription drugs.

  • Parental leave

    16 weeks paid maternity leave for birth parents. 8 weeks paid time off for other parents

  • Flexible work arrangements

    Flexible work arrangements help employees achieve work/life balance while also meeting Accenture’s business needs.

  • Paid time off

    PTO encompasses traditional vacation time along with paid sick leave; days vary based on level and tenure from 17 to 27 per year.

  • Holidays

    We provide 8 paid standard holidays and 2 culture days (for any days you choose), in addition to the PTO program.

  • Life Insurance

    Accenture provides you with a basic level of coverage and you can purchase more coverage for yourself and your family.