Job
CDS Analyst (Data Management Reviewer) - Chinese Mandarin Speaking Role - CL13
Accenture
•
Feb 16
đź’Ľ Graduate Job
Dublin
AI generated summary
- Candidate must be fluent in Chinese Mandarin and proficient in social media platforms, demonstrate strong time management and attention to detail, work independently and efficiently in multiple tools, have initiative and problem-solving skills, and be adaptable to changing content and policies. Familiarity with MS Office, good search and navigating skills, and strong communication skills are also required.
- The candidate will be responsible for reviewing and validating client data, implementing process controls to ensure data integrity, making decisions based on policy documents, corresponding with salespeople, providing feedback on review trends, and suggesting improvements to workflows.
Description
- Position: CDS Agent - Chinese Mandarin
- Location: office based in Sandyford, Dublin 18, Ireland)
- Work Hours: Monday - Friday - 9 am to 6 pm
- (For internal applicants, the type of contract will remain unchanged).
- Representatives will help Improve sales data quality in the internal Client Relationship Management system.
- What do we do?
- Take ownership of the internal GMS business graph and build a connected strategy across various functions that build and use this data
Requirements
- Familiar with and user of social media products
- Excellent work pacing time management skills, able to work independently
- Attention to detail is essential to ensure the quality of work execution
- Able to work in multiple tools and web browser windows at one time
- Shows initiative
- Familiar with MS Office mainly Excel for updating progress
- Candidates should have good search and navigating skills
- Social Skills:
- SelfSelf-startern easily adapt to change new content, changing policies
- Good problem solving
Area of Responsibilities
Data
Responsibilities
- Enhance our understanding of our clients by improving the accuracy and completeness of our customer data
- Create a flawless experience for sales and our clients by using tools, automation, and workflow processes which minimize sales and client impact
- Our first priority is to ensure critical data within our systems is accurate
- Implement process controls to safeguard the integrity of our client data and the various data relationships in our systems
- Our processes are categorised into various workflows
- Duties and Responsibilities:
- Review and Approve or deny connections within a review tool based on client Policy
- Review data provided by advertisers and validate it matches the corresponding internal CRM object e.g. the contact for the advertiser s company
- Review content e.g. Ads run by the advertiser or the account billing address and tag it to existing Client Relationship Management listings
- Read, understand and make decisions based on policy documents
- Correspond with internal salespeople regarding any appeals filed
- Review content, build tasks, follow up on open tickets
- Provide feedback on trends identified in reviews
- General data entry-related tasks
- Provide suggestions to improve the process and workflows
Details
Work type
Full time
Work mode
office
Location
Dublin