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Chapter Lead IT Integration

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ING

4d ago

  • Job
    Full-time
    Expert Level
  • Software Engineering
    IT & Cybersecurity
  • Amsterdam

AI generated summary

  • You need a Master's in computer science, IT management experience, Agile expertise, strong leadership skills, and fluency in Dutch and English. Embrace continuous improvement and stakeholder collaboration.
  • You’ll lead IT Integrators and Analysts, foster a positive work culture, align with IT leads, enhance engineering skills, manage projects, ensure compliance, and support knowledge development.

Requirements

  • A master’s degree in computer science, or related technical discipline
  • Proven expert experience in IT management, preferably in a complex matrix organisation
  • Experience in an Agile context
  • Strong leadership and people management skills
  • Having a continuous improvement mindset
  • Are a role model and an ambassador for our culture cross departments and cross ING
  • At least Bachelor/Master level of education
  • Knowledge of, and experience with Agile/Scrum
  • Experience in drawing up complex business requirements from stakeholders and converting them into IT solutions
  • You have a positive mindset
  • You have an excellent command of both the Dutch and English language, both verbally and in writing

Responsibilities

  • A successful experienced IT Integrator, who is also the Chapter Lead for the IT Integrators and IT Business Analysts.
  • Creates an awesome atmosphere in which everyone feels appreciated and heard, and where everyone enjoys their work.
  • Actively aligns with the IT Lead, IT Area Leads and business on the delivery and priority of the work.
  • Uses his/her skills to attract and retain the IT Integrators and IT Business Analysts and create the best engineering and delivery culture in an Agile way of working environment.
  • Values engineering craftsmanship and develops craftsmanship of the employees working in their respective area. Provides high-level strategic guidance to the IT Integrators and IT Business Analysts.
  • Leads significant transformative initiatives with broad-reaching international effects.
  • Promotes creativity and originality, such as by catalysing internal conferences.
  • Ensures adherence to IT risk, security, and compliance commitments.
  • Plays a constructive role in enhancing the broader IT organization.
  • As a Chapter Lead, you are responsible for the knowledge development of your employees within the ING Way-of-Work.

FAQs

What is the role of the Chapter Lead IT Integration?

The Chapter Lead IT Integration is responsible for leading IT Integrators and IT Business Analysts, ensuring knowledge development, fostering a positive work atmosphere, and aligning with various business units on work delivery and priorities.

What qualifications are required for this position?

A master’s degree in computer science or a related technical discipline, proven expert experience in IT management, and experience in an Agile context are required.

How many vacation days do employees receive?

Employees receive 24-27 vacation days depending on their contract.

What is the team structure in this role?

The team consists of IT Integrators and IT Business Analysts working within several Agile squads in the IT area, focusing on customer-initiated payments and interbank clearing and settlement.

What skills are emphasized for the Chapter Lead?

Skills emphasized include strategic management, decision-making, leadership, people management, and a continuous improvement mindset.

How does ING approach employee development?

ING invests in knowledge development through sessions, conferences, and collaborative work on relevant issues to foster growth and innovation.

What benefits does ING offer?

Benefits include a tailored salary, pension scheme, 13th month salary, vacation days, holiday payment, hybrid working options, and opportunities for personal growth.

Is there a specific method or approach the DevOps squads use?

Yes, the DevOps squads within ING Bank use the Scrum methodology and a far-reaching Agile Way-of-Work.

How important is customer focus in this role?

Customer focus is central to all activities, as the Chapter Lead is expected to directly influence customer satisfaction at ING.

What characteristics define a successful Chapter Lead?

An inspiring and energizing leadership style, focus on collaboration, drive for continuous improvement, strong strategic management skills, and an empowering people management style are key characteristics.

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ING

Empowering people to stay a step ahead in life and in business.

Finance
Industry
10,001+
Employees
1991
Founded Year

Mission & Purpose

ING is a pioneer in digital banking and on the forefront being one of the most innovative banks in the world. As ING we have a clear purpose that represents our conviction of people’s potential. We don’t judge, coach, or to tell people how to live their lives. However big or small, modest or grand, we empower people and businesses to realize their vision for a better future. We made the promise to make banking frictionless, removing barriers to progress, and make people confident in their financial decisions. As a global bank we have a huge opportunity – and responsibility – to make an impact for the better. We can play a role by financing change, sharing knowledge, and innovating. Being sustainable is in all the choices we make—as a lender, as a partner and through the services we offer our customers.