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CHARGE (E) SUIVI FACTURATION (recettes hébergement et dépendance) F/H

  • Job
    Full-time
    Junior & Mid Level
  • Customer Relations
    Accounting & Tax
  • Paris

AI generated summary

  • You need strong interpersonal skills, data analysis ability, team spirit, autonomy, and writing proficiency; experience in budgeting and accounting, plus familiarity with ASTRE and ACTARUS is advantageous.
  • You will manage user access, train new staff, update pricing, ensure accurate billing, monitor automatic payments, and collaborate with finance and IT services on regulatory and operational improvements.

Requirements

  • Sens du relationnel et une bonne qualité d'écoute
  • Savoir allier diplomatie, compréhension et fermeté
  • Appétence pour les chiffres
  • Capacité à analyser des données
  • Esprit de synthèse
  • Sens du travail en équipe
  • Esprit d’initiative et sens de l’autonomie
  • Capacité rédactionnelle
  • Expérience dans le domaine budgétaire et comptable (une connaissance des logiciels ASTRE et ACTARUS sera favorisée)
  • Maitrise des outils informatiques et bureautiques

Responsibilities

  • Suivre les autorisations d’accès des utilisateurs en lien avec le service informatique
  • Former les nouveaux agents
  • Mettre en œuvre les évolutions de la réglementation des différents secteurs
  • Participer à la conception et à la mise en œuvre des divers chantiers nécessitant l’évolution de l’outil (pour exemple projet de titrage individuel des recettes hébergement) et recettage
  • Mettre à jour les tarifs des établissements, les barèmes d’aide et autres
  • Analyser et rectifier les factures non conformes
  • Contrôler et suivre le traitement des interfaces mensuelles (Impayés, Titres, Contributions des pensionnaires, DASES et Collective) en collaboration avec les services partenaires (service financier, DSIN, Trésorerie, DASES, UGD, CAF) et avec l’éditeur du progiciel pour des anomalies fonctionnelles
  • Vérifier et suivre les prélèvements automatiques mensuels des résidents (facturés à titre payant et au titre de l’aide sociale légale) et des rejets
  • Participer si besoin au contrôle et à la saisie des chèques énergie dans ACTARUS et dans ASTRE
  • Produire les requêtes et statistiques nécessaires à la sous-direction et aux organismes financeurs
  • Maintenir les relations avec les partenaires de la Trésorerie du CAS-VP et les départements d’assistance
  • S’inscrire dans une dynamique de travail transversal en lien avec les autres services et sous-directions

FAQs

What is the main role of the CHARGE SUIVI FACTURATION in the City of Paris' Direction des Solidarités?

The main role involves ensuring the compliance of billing for residents and departments, assisting decentralized managers, and overseeing the billing process in various senior care facilities.

What are the primary activities associated with the use of the ACTARUS software?

The primary activities include monitoring user access, training new agents, implementing regulatory changes, updating establishment tariffs, and rectifying non-compliant invoices.

How many establishments are involved in the billing management for seniors?

There are 136 establishments involved in the billing management for seniors.

What qualifications or skills are preferred for this position?

Preferred qualifications include experience in budget and accounting, strong computer and office tool skills, and familiarity with the ACTARUS and ASTRE software systems.

Is there support for new employees during the onboarding process?

Yes, a supportive onboarding process will be provided to help the candidate master the role and the ACTARUS software, as well as the knowledge required for billing and collection.

What interpersonal skills are expected from the candidate for this role?

The candidate should possess strong relationship skills, good listening qualities, the ability to combine diplomacy with firmness, and an initiative-oriented mindset.

Will the role require collaboration with other services and departments?

Yes, the role involves working in a transversal dynamic with other services and sub-directorates.

Are there any specific software systems that candidates should already be familiar with?

Familiarity with the ACTARUS and ASTRE software systems is preferred, as they are essential for managing billing processes.

What kind of data analysis skills are expected from the candidate?

Candidates should have the ability to analyze data accurately and produce necessary statistics for the sub-direction and funding organizations.

Does the City of Paris provide accommodation for employees with disabilities?

Yes, the City of Paris supports employees with disabilities by providing necessary accommodations throughout their career and for any specificities related to their position.

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Mission & Purpose

The official website of the City of Paris provides essential information and services for residents, businesses, and visitors. It covers various aspects of city life, including administrative services, cultural events, transportation, and local government updates. The site’s mission is to enhance public access to city resources and facilitate communication between the municipality and its citizens. Its purpose is to promote the well-being of Parisians while encouraging tourism, culture, and sustainable urban development.