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Chief of Staff

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WTW

1mo ago

  • Job
    Full-time
    Senior & Expert Level
  • Consulting
    Business, Operations & Strategy
  • Sydney

AI generated summary

  • You must have client-facing experience in insurance, strong relationship-building skills, project management abilities, analytical skills, and the capacity to work independently and across time zones.
  • You will drive strategic initiatives, manage projects, facilitate communication, support leadership meetings, analyze reports, and lead direct reports to foster high performance and development.

Requirements

  • Proven experience in client-facing, technical or placement role with an international insurance broker.
  • Ability to exercise discretion and manage confidential matters always remaining independent and impartial.
  • Proven ability to build relationships and influence others across all levels.
  • Ability to manage multiple projects/priorities simultaneously, often with shifting priorities, ensuring confidentiality, attention to detail and on time delivery.
  • Able to communicate effectively across a variety of mediums.
  • Strong analytical skills and ability to read and interpret financial results.
  • Demonstrated project management and work planning skills.
  • A self-starter who can work independently whilst balancing the need to work effectively as part of a multi-functional and virtual team.
  • Ability to work flexibly (potentially during different time zones) as well as the ability to travel.

Responsibilities

  • Assist the Head of CRB, Pacific to formulate and drive CRB strategic initiatives across the business.
  • Collaborate with leaders and key stakeholders to ensure strategies are embedded into business plans and daily activities.
  • Communicate our strategy simply and compellingly such that it can be easily understood and consistently adopted by key stakeholders and colleagues.
  • Monitor business strategy execution to focus on achieving business results.
  • Work with Head of CRB, Pacific and other key stakeholders to align and embed LOB (Line of Business) organisational structure and standard operating procedures.
  • Partner with CRB Leaders to develop robust and achievable mid-and-long term business plans.
  • Support the preparation of the annual performance scorecard, including the collection and analysis of key information and determination of metrics.
  • Provide project management support for strategic initiatives, strategic investments and operational priorities.
  • Support change management activities across the business and geography.
  • Manage special projects which may arise from time-to-time and assist the Head of Pacific with activities related to all Segments and International projects, including potential M&A opportunities.
  • Where appropriate, act as a liaison between the Head of CRB, Pacific and the Geography, Business, & Corporate Function leaders.
  • Plan and manage leadership meetings in line with governance framework, including agenda management and following up on actions.
  • Prepare and analyse various reports and presentations, including Quarterly Business Reviews (QBRs).
  • Represent the country at corporate level forums and meetings when required.
  • Ensure reporting, updates and analysis is managed and completed in a timely manner.
  • Ensure relevant communication, especially regarding strategic priorities, are cascaded to the relevant colleagues and stakeholders across the business.
  • Partner with internal communications on communication practices, including assisting the preparation of colleague communications and planning & running town halls.
  • Prepare materials to support the Head of CRB, Pacific with presentations to various groups, internal and external.
  • Co-ordinate internal and external requests for information.
  • Collaborate with leaders and colleagues at all levels of the business through engagement and providing support as required.
  • Provide leadership to direct reports, creating a culture of high performance and professional development.
  • Ensure all people processes are undertaken in an effective and timely manner.
  • Support the implementation of relevant people practices that support the attraction and retention of high performing colleagues.

FAQs

What is the primary purpose of the Chief of Staff role?

The primary purpose of the Chief of Staff role is to support the Head of Corporate Risk & Broking, Pacific in delivering against strategic imperatives and translating strategy into actionable plans.

What types of initiatives will the Chief of Staff be involved with?

The Chief of Staff will assist in formulating and driving strategic initiatives across the business, ensuring strategies are embedded into business plans and daily activities.

Is project management a part of the Chief of Staff’s responsibilities?

Yes, the Chief of Staff will provide project management support for strategic initiatives, strategic investments, and operational priorities.

What are the key qualifications required for this role?

Key qualifications include proven experience in a client-facing, technical, or placement role with an international insurance broker, strong analytical skills, project management ability, and effective communication skills.

Will the Chief of Staff be involved in governance activities?

Yes, the Chief of Staff will plan and manage leadership meetings, act as a liaison between the Head of CRB and other leaders, and prepare various reports and presentations.

What is the work environment like for this role?

The work environment is hybrid, allowing for a mix of in-person and remote interactions depending on team needs and client requirements.

Does WTW provide benefits for employees in this position?

Yes, WTW provides a competitive benefits package that includes an annual bonus, insurance, hybrid working options, and opportunities for career growth and development.

Is flexibility in work hours and travel required for this role?

Yes, the Chief of Staff must be able to work flexibly, potentially during different time zones, and may also need to travel.

How does WTW support diversity and inclusion in the workplace?

WTW believes a culture of inclusion and diversity is fundamental to its business and is committed to fostering an inclusive work environment, welcoming applications from individuals of all backgrounds.

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WTW

We transform tomorrows

Finance
Industry
10,001+
Employees
2016
Founded Year

Mission & Purpose

At WTW (NASDAQ: WTW), we provide data-driven, insight-led solutions in the areas of people, risk and capital. Leveraging the global view and local expertise of our colleagues serving 140 countries and markets, we help you sharpen your strategy, enhance organizational resilience, motivate your workforce and maximize performance.